Trying to update OS to fix White Screen problem.

Hello, I have had my Blackberry 8520 on a Virgin contract for about a year and a half now. Recently it has started randomly just changing to a black white screen that won't allow me to turn it off or perform any functions. The way I temporarily fix this is to plug it into the charger which acts like a reboot and brings it back to normal (pulling the battery to reboot it just restores the white screen after loading). In trying to find the resolve to this problem, which I haven't yet, I rang the Virgin helpline who told me to update my OS. I currently have the version 5.0 Bundle 1096 and I am trying to update it to the 5.0 Bundle 1168. I have been having increasing problems with trying to do this. I updated my desktop software for Blackberry but updating through this software always brings up the message at the install stage (after backing up my data) - "An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists." My internet is working fine and I have tried many times to update through this way. I have also tried updating through the blackberry website "web based updates area" that brings up the same message. Looking through over message boards, I tried the attempt at updating through the LOADER.EXE way. However after trying to download the OS manually to my computer, which my internet explorer thought was dangerous, it came up after with another error message - "Error 1335. The cabinet file 'Data1.cab' required for installation is corrupt and cannot be used. This could indicate a network error, an error from reading from the CD-ROM, or a problem with this package.' I am now out of ways to try and update my Blackberry and have no idea how to solve the white screen problem. Any help would be much appreciated. Karen x

Just to specify the final type of the updating I tried was following the instructions on this links - http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html I choose Europe, Virgin Media, Blackberry curve 8520. I got the software on to my computer and the error message that came up, appeared after choosing language and agreeing to the terms and conditions and starting the installation. Sorry about the big clump of writing; the post removed all of my paragraphs when I posted it. New to this! And need help! Thanks x

Similar Messages

How to fix white screen of death on iPod 4g after screen replacement?

How to fix white screen of death on iPod 4g after screen replacement?

I would try to reset it before anything else. To do this press and hold the home and power buttons until the the white screen shows the apple logo (~ 15 secs.).
If this does not work then more than likely the LCD is damaged.
btw- The white screen is common after repairs. The reset fix works 90% of the time.
iRefresh ltd.
http://www.ipodrefresh.com

Hi i have a white screen problem with my macbookpro mid2009 15".I installed a ifixit battery and i think it screwed up one owc ssd drive.I just installed a new one and at 13min battery left it shut down and then all i got was a white screen...

Hi i have a white screen problem with my macbookpro mid2009 15".I installed a ifixit battery and i think it screwed up one owc ssd drive.I just installed a new one and at 13min battery left it shut down and then all i got was a white screen...I tried every feasible command and all i got was some more white lol.I dont have my tools to open the case right now but do you guys think my cpu board is done?

Have a look at this help document for suggestions that you haven't tried yet:
http://support.apple.com/kb/TS2570

Chrome White Screen Problem

Hi,
Thanks for reading - I really don't know where to go with this problem. I have searched and googled but can't seem to find a good answer. Problem is intermittant but applicable specifically to chrome browser loading the site I am developing.
http://www.caitlinmaloneystudio.com/
Should bring up a login when you go to that site. However in Chrome It seems to be loading something and then I just get a blank white screen. Sometimes it loads but if you then hit refresh it will bring you to a blank white screen instead of reloading.
Also interestingly if you are staring at the white screen, if you double click, click drag click around alot on the page it will come up kind of like its there but not being displayed.
this problem only displayed in Chrome -- IE, Firefox, safarii etc. all OK.
any ideas welcome. Perhaps my HTML is bad? I can't believe that because when I use the raw-HTML output from a publish in CS5 It is still giving me this behavior? Also others have had this problem with my site so it isn't just my browser/computer combo.
What can I do?
Thanks and Best Regards,
Tom

Just incase someone else is having this problem. The solution is to use Javascript option to do your loading of SWF. For example I was just using a flat <object> embeded in HTML which was giving me problems. You can check "check Flash player version" under HTML publish options and this changes the output to a javascript version, which depends on swfobject.js (generated by flash). Using this mode, I now no longer have this white screen problem.
Cheers!
Tom

N80 white screen problem

Has anybody yet come up with a solution for the white screen problem on the N80, mine is doing it more often than not now, very annoying! I think I have the latest firmware V4.0632.0.38

Can you describe with some more detail? Which model MBP do you have (e.g. 15" late 2011)? Are you, as your profile indicates, still running 10.8.1 or have you upgraded to the latest version of 10.8.2?
Need some more information before we can offer any help.
Clinton

White screen problem (but iPod is somehow working)

Hi,
I've got a white screen problem on my 60 GB 5th generation iPod Video here. When I turn on the iPod, the screen is bright white. The iPod is not recognized in iTunes, Mac or Windows. If I reset the iPod (menu + select for 5 seconds), the screen is switched off - no Apple logo or something and after a while, it's bright white again.
I'm also able to put it in disc mode (menu + select for 5 seconds, as soon as the screen is switched off, change to play/pause + select). The screen is not as bright as before and the iPod is recognized in iTunes and as removable drive now. Within iTunes I can for example sync some contents on it. But if I try to restore the iPod everthing is ok until restart - the iPod changes to bright white again and is not getting recognized in iTunes again.
I can activate diagnostic mode (menu + select for 5 seconds, as soon as the screen is switched off, change to rewind + select) - change in screen brightness and the iPod beeps.
I even installed (and removed) Rockbox - no errors.
Somehow I think that I have two problems:
The screen is somehow defect since it does not show anything. Wouldn't be any problem since I want to use the iPod in the car and it will be remote controlled. So I basically don't care about this.
On the other hand, I think it is not working properly because it was not successfully restored. I'm afraid that there are some kind of instructions on the screen (that I can't read) and that the restore-procedure is just not finshed. Is there anything that one has to do after iTunes tells me that the iPod is going to be restarted?
Any other hints on this?
Thanks in advance,
Ralph

Update: In the meantime, I even managed to (blindly) do a reset via diagnostic menu. So disc mode and diagnostic mode seem to work fine. Just normal mode doesn't ...

Update lion after restart white screen, no logo

I have a 2 weeks old:
MacBook Pro 15", Intel Core i7 Quad 2.2 GHz
Yesterday i tried to update Lion with the update apple released that day. It downloaded the update and it asked me to restart the computer. After hitting the restartbutton my screen turned white. The only thing left was the mouse arrow.
I waited at least an hour but nothing happend. I tried to restart my computer pressing the on/off button. It tried to restart but got stuck at the startupscreen with the apple logo. Today i had to reboot my computer and installed lion again. Finally i got back on my desktop. But the software update still asked me to instal the new macosx. So i tried again. And now i have this white screen again.
What can i do to fix this?

i called apple today and i got this problem fixed
I was not able to restart my computer so I had to hold down the alt key when i turned on my computer. Than these 2 harddrives appeard and i had to choose "recovery harddrive"
In the next step i could choose in a menu to reinstall os lion. So i did.. That took almost 2 hours.
Ik finally got back in my computer.
In the menu "system updates" i still got the announcement of a new Mac OSX update. But also 4 other updates.
• lion recovery update
• update remote desktop
• itunes
• something with raw files
The lady on the phone told me to seperately install these updates and that did the trick.
There seemed to be a conflict between those updates. I dont know why. But she told me that i had to install the small updates first and the recovery update as 4th and as last the mac osx update.
So maybe if you reboot your computer with the alt key and try to install lion again, and than install the updates seperately it will work. And the most important thing.. Your files will still be on your computer. You wont lose anything by doing this.

Yosemite update left me with white screen. How do I recover?

Yosemite update from App Store has left me with a white screen and I can do nothing! How do I recover or complete installation?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

White screen problem after updating to 1.1 firmware

My 2G iPod Nano worked fine with 1.0.1 and 1.0.2 firmware but after updating to 1.1 I get white screen everytime I turn it on after longer period of time. Turning the iPod off and then right back on makes it work again. I have done restore 3 times without effect. I even removed the firmware files so that iTunes downloads them again when doing the restore but that didn't work either.
Should I return it or wait for new firmware? Has anyone else had this problem after updating to 1.1?

Disconnect iPod and close iTunes.
Firmware files are in "Documents and Settings\username\Application Data\Apple Computer\iTunes\iPod Software Updates" folder.
You should still have the 1.0.2 files named "iPod_19.1.0.2.ipsw" and "iPod_19.1.0.2.ipsw.signature" in there if have you upgraded from 1.0.1 version.
Remove 1.1 files from the folder so that only those to files are in there.
Disconnect from network (I switched off my wlan) so that iTunes can't download the new version. Connect your iPod and do Restore, iTunes will now use the old firmware files because it can't connect to the internet.
Fujitsu Siemens Amilo M3438G Windows XP

HT1459 how to permanently fix white screen after resetting and restoring

How to permanently fix a 'White Screen" after resetting and restoring? 2nd generation ipod

There are two different resets. The reset you did involved holding the sleep/wake & home button.
The other reset will do exactly what it says. That reset is located in Settings - General - Reset.

Thunderbolt Firmware 1.1 will not update from 1.0.9 to fix Black screen problem

Can't install the firmware 1.1 fix for black screen problem. I get the following: Has anyone solved how to get around this?

Restoring often solves these problems - sometimes requiring as a new phone. The settings a sometimes data get currupted during update. If you go back in the archives of this forum, you find the same problems reported after EVERY update since the original iPhone was released.
Note that if you "modified", unlocked or hacked your phone in any way - a reason many stayed on 3.0.1 - updating USUALLY does theses things, if not completely bricking the phone.

How to fix white screen on Model A1288 IPod touch 2nd generation

Checked email this morning. Battery super low so it shut off. I plugged it into my computer to recharge...it showed the little battery symbol with red lightning bolt as if it was starting to charge. Tried to turn it on a minute later (while charging) to see if I could still send an email and all I see is a white screen; no icons or anything else.   HELP PLEASE ???

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

How to fix white screen f death

can u please send me an email 2
[email protected]

I would try to reset it before anything else. To do this press and hold the home and power buttons until the the white screen shows the apple logo (~ 15 secs.).
If this does not work then more than likely the LCD is damaged.
btw- The white screen is common after repairs. The reset fix works 90% of the time.
iRefresh ltd.
http://www.ipodrefresh.com

HOW TO FIX WHITE SCREEN ISSUE

So about 15 hours ago, I got the white screen after using some app. I was worried I'd lose everything, but thankfully I found a solution from the manual.
http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf
As restarting didn't work, I thought my next option should be resetting before trying to restore it from a backup.
So this is what I followed from the manual:
*Reset iPhone: Press and hold the Sleep/Wake button and the Home button at the*
*same time for _at least_ ten seconds, until the Apple logo appears.*
It says that from a reset, "+All your preferences and settings are reset. Information, such as your contacts and calendars, and media, such as your songs and videos, are not deleted.+" But I didn't notice one change to anything. Everything seemed the way it was before that awful white screen.
Hope this helps!!

There are two different resets. The reset you did involved holding the sleep/wake & home button.
The other reset will do exactly what it says. That reset is located in Settings - General - Reset.

Fix white screen?

My blackberry curve when turned on has a white screen and sometimes has a red light. the alarm on my phone still goes off so i presume it still works but how do i get my screen back or do i need a new screen?

Hi orangekettlex3,
Welcome to BlackBerry Support Community Forums.
Is your BlackBerry able to connect with the Desktop Software? If it is, Try reloading your device software. http://bbry.lv/kGwjGm
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Trying to update OS to fix White Screen problem.

Similar Messages

Maybe you are looking for