Trying to update software from PC
My new smartphone says the software update (BlackBerry Desktop Software 7.1 Installer) is too large. So I tried over and over again to update it from my PC. I continue to get the "Error 1723" message. I see where you've suggested removing the battery. I was told by my provider not to do that. Besides, I don't want to lose everything I've already added.
Please help. Feeling frustrated.
Hey pantheon,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to bring the BlackBerry smartphone back to life: www.blackberry.com/btsc/KB10144
Let me know if you have any more questions.
Cheers.
VIA | ViciousFerret
http://supportforums.blackberry.com/t5/BlackBerry-Bold/ERROR-1723/m-p/2631743#M157854
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