Trying to update software on nano

I have a 6th generation nano. When I try to update the software or restore the ipod I get the error message, ipod can not be updated because files are in use by another application. I deleted all of my photos and music and tried to restore but received the same message. The only info left on the ipod I believe it my nike data. Not sure what to do.

Temporarily disable ALL of your antispyware/antivirus software and try again

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