Trying to update the existing website and I keep getting this error message
I cannot update my website dute to "An FTP error" while connecting to server. See the attachement below. I have another website & I did update yesterday with no problem.
I use: Window 7, IE 11, Avast Antivirus, DW CS6, Go Daddy is my host.
Thank you, Mariola
Verify your FTP credentials.
I've randomly lost access with GoDaddy in the past. They may have "updated" the server and lost your credentials in the process.
You may also want to toggle Use Passive FTP and FTP Performance Optimization in your site settings.
Also verify you are using the correct server root folder. I believe GD still uses /public for that. It has been a while since I've dealt with them.
If none of those things do the trick, we'll need to take a peek "under the hood" so to speak. Posting a screenshot of your FTP (edit out any sensitive info) may help.
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