Trying to update to ios 5.0.1......

I have backed up my phone AND synced the phone, but it keeps saying I have files on the phone that have not been backed up before I update. Is this a normal pop-up? I have done the backup and synced the phone 3 times each.

See Here...
Updating to iOS 5
http://support.apple.com/kb/HT4972
It should be noted that an iPhone 3G is not compatible with iOS 5.

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    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning update issues:
    If you can't update or restore your iPhone, iPad, or iPod touch
    Thank you for contributing to Apple Support Communities.
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