Trying to update to LR 6 with Creative Cloud.

Trying to update to LR 6 with Creative Cloud. All it tells me is that LR 5 is up to date NO install option. Tried to update through LR 5 and it tells me to go to Creative Cloud and click install. Round and round.

Hi Tom,
This related forum thread should help you out:
I have Creative Cloud for Photographers. How do I get Lightroom CC?

Similar Messages

I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it sti

Hi
I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it still has the same problem.
Cheers
Rachel

Hi Rachel,
You can follow the article: App doesn't open | Progress wheel spins continually to get your issue fixed.
Let us know if the issue still persists or not.
Regards,
Ratandeep Arora

Trying to update my credit card for Creative Cloud account but chat support is always repeating the same thing?

I'm just trying to update my credit card info for my Creative Cloud account, it's been 6 times I've contacted chat support.
Every time they repeat the same questions & answers over & over.
"What's the name on the card?"
-I give it to them.
"It will take 4 to 5 hours to update."
-I wait a day, same problem, then contact them again, same question & same answer. They don't give me a reason or any indication why my card didn't get charged.
I re-phrase my questions, always same answer:
"Your payment details are updated, your account will be activated in 4-5 hours."
Are they robots?
Is there actually somebody on the end of the chat, is it possible to talk to a supervisor or someone that could help me give you money so my account doesn't expire?

Well, today my tools are going to be deactivated because my account is expiring.
Still no solution or feedback on the status of the issue relating to the fact that my valid credit card is stuck in a processing limbo in their payment system.
The biggest lesson learned is that subscription software & cloud based services are too risky for a professional production pipeline.
Imagine if I had employees and a huge deadline this week, I would have to explain to my clients that the reason I can't deliver is because Adobe can't process my credit card for whatever reason, and they deactivated my tools.
Now, I probably won't be able to work today but at least this situation as forced me to re-evaluate how I'm going to build my new workflows and those of my clients.
I was actually planning to convert my video production pipeline to Adobe Premiere but now, it's guaranteed I'm staying with Final Cut.
Same thing for my photo retouching & motion workflows, I'm stripping out every Adobe Cloud tool from it.

I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later. 7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.

I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later. 7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.

AppTrial1 where are you seeing this error exactly? For information on how to install the Adobe Creative applications included with the Creative Cloud please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

What is wrong with Creative Cloud Connection Update

What is wrong with Creative Cloud Connection Update? I've tried 25 times to update but it does not work? Can you please help?

I opened my Adobe Application Manager, and I saw there was an update for Creative Cloud Connection and pressed update. When the installation was at 49% a message came and said: Please close te following applications to continue: - Adobe Creative Cloud Connection. And a buttom: Cncel update or Retry.
I have Retry 50 times, and it says the same.
I have restart my computer several times, and the same happened when I come to 49% of the installation.
What is the problem??

I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result

I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result

What OS version? What's the exact error? Exactly when does the error occur? What previous versions? What is on the screen when the error displays? Does Photoshop get fully open?
Try opening Photoshop holding down Shift key immediately to turn off plug-ins. Lots of good suggestions here: Photoshop: Basic Troubleshooting steps to fix most issues

I have design standard with creative cloud, I have installed this on 2 computers, my office and home which I was told was allowed, I have just tried to open an indesign file from the office at home and and error message said that this was created with a n

I have design standard with creative cloud, I have installed this on 2 computers, my office and home which I was told was allowed, I have just tried to open an indesign file from the office at home and and error message said that this was created with a newer version? they are the same versions and both are up to date, I was asked this morning to put in my adobe id email and password to connect to CC which I have never been asked to do before, can anyone help?

what's your home version (click help>about) and was that just a warning so you were able to open the file?

I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.

Creative Cloud Help / Error downloading Creative Cloud applications
http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

HT201210 I tried to update my iPad 2 with the iOS 6.0. Now I am stuck in restore mode and keep getting an unkown error 3014 and sometimes -1. What in the world can I do?

I tried to update my iPad 2 with the iOS 6.0. Now I am stuck in restore mode. I get "unknown" errors 3014 and sometimes -1. Any ideas?

Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.

Trying to Add Adobe Media Encoder in Creative cloud licenses but its not coming up, is media encoder bundled with another adobe product?

Trying to Add Adobe Media Encoder in Creative cloud licenses but its not coming up, is media encoder bundled with another adobe product?

You MUST have a 64bit computer... what is your computer?
Adobe's MINimums http://helpx.adobe.com/premiere-pro/system-requirements.html
-Programs won't display if they will not install on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

My device only displays the Diagnostic Mode screen. Don't metter what I do. I've tryed to update itunes and reestore with latest software a few times, but it always comes back on the Diagnostic Mode screen. What's wrong?

My device only displays the Diagnostic Mode screen. Don't metter what I do. I've tryed to update itunes and reestore with latest software a few times, but it always comes back on the Diagnostic Mode screen. What's wrong?

Hi sayla,
When you reloaded your software did you do a clean reload (deleting all data)? http://bbry.lv/bpv7DT
If so, you might try doing a resettofactory using the following instructions. http://bit.ly/fMW9I4 This will reset to factory default.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

I'm trying to update my iphone 4 with ios7.0.4 and I'm showing a a plug that must go to my itunes. when I do that it says it has to restore my phone to manufactory setting. is there any way around this

I'm trying to update my iphone 4 with ios7.0.4 and I'm showing a a plug that must go to my itunes. when I do that it says it has to restore my phone to manufactory setting. is there any way around this

No. Make a backup first.

I am trying to update my iPhone 4 with the jailbreak in it. And why I updated it, it was fine at first. Then it started to turn off and turn on over and over again. What do I do? Is this normal?

I am trying to update my iPhone 4 with the jailbreak in it. And why I updated it, it was fine at first. Then it started to turn off and turn on over and over again. What do I do? Is this normal?

When jailbroken, you cannot update the iOS on your device. The only way to fix it is to do a full restore through iTunes. Before you do this make sure you backup your device and everything on it.

TS3694 I'm trying to update my iphone 3g with software version from 2.2.1 (5H11) to 2.2.1 and an unknown error occurred (-1)

I'm trying to update my iphone 3g with software version from 2.2.1 (5H11) to 2.2.1 and an unknown error occurred (-1)

eepereira wrote:
an unknown error occurred (-1)
That Error message is indicative of a Hardware issue. The Device may need Service. Take it in for evaluation.

I am trying to update my iPad 3 with iOS 6. Every time I do, it updates for about 20 minutes, then says an error ocurrs. Please help

I am trying to update my iPad 3 with iOS 6. Every time I do, it updates for about 20 minutes, then says an error ocurrs. Please help

Classic. Make sure that you've got the latest version of iTunes.
Good luck!

Trying to update to LR 6 with Creative Cloud.

Similar Messages

Maybe you are looking for