Trying to update to OSX 10.8.2 Supplementary Update 1.0

Will not go past 'waiting' stage - spinner has been running for 24 hours! Can't restart as message says "Can't restart until update is completed" .... HELP!

Thanks Sig - I needed your reassurance to power-off during a software update (always told this was "no-no") but after running all night my own instincts were wrong! All running fine now.

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HT5361 How do I log out of mail? Trying to complete an OSX update and it won't let me stating that I still have mail open

Trying to perform an OSX update but system will not allow me stating that I have mail open still and I do not know how to shut mail down...can you provide basic instructions.
<Email Edited by Host>

Command, option and escape keys will open the "Force Quit" window when you can close Mail.

This mini is operating OSX 10.6.8 and trying to update to Mountain Lion but upgrade stops and a black overscreen displays saying to power off and power on. The upgrade fails. What's the problem?

This mini is operating OSX 10.6.8 and trying to update to Mountain Lion but upgrade stops and a black overscreen displays saying to power off and power on. The upgrade fails. What's the problem?

Hi Fred,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

I have a mac osX 10.5.8 and i could always make photo books with iphoto , now all of a sudden i cant because i have iphoto version 7.1.5 i have tried countless updates and nothing is working ? help ?

i have a mac osX 10.5.8 and i could always make photo books with iphoto , now all of a sudden i cant because i have iphoto version 7.1.5 i have tried countless updates and nothing is working ? help ?

Books are no longer supported with iPhoto '08 (a roughly six yeal old product) - you can purchase an iLife '09 DVD from someplace like Amazon or eBay and install it - iPhoto '09 is still supported this year
LN

Errors when trying to update cs6 13.4 (I think) on Mac osx 10.8.4

Errors when trying to update cs6 13.4 (I think) on Mac osx 10.8.4.
I have a purchased copy. Downloaded patch which also does not work. Very frustrating.

is that photoshop cs6?
if yes, and you're trying to update to 13.1.2 from 13.0.1.2, uninstall ps cs6. reinstall using adobe application manager. close aam immediately after ps cs6 completes its installation.
open ps cs6, click help>updates and select 13.1.2. do not update to 13.0.1.2, first.

I am trying to update my Adobe Reader on my Mac OSX.

I am trying to update my Adobe Reader on my Mac OSX system. I am not allowed to finish my download. It tells me to contact the software producer. This is as close as I am allowed to get to anyone helping me. Does anyone have any advice?

How to perform a "clean install" of Flash Player in Mac OS X

Trying to update cc desktop on mac osx lion and keep getting file download error 204

Hi ,
I have Mac OSX Lion 10.7.5 and keep getting this error when trying to update my cc desktop app that is reporting an update. There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 204)Contact Customer Support
please resolve.

I have the same problem and was on lots off sides of adobe, no answer then i searched in the log data and found this.
06/21/14 19:04:06:710 | [INFO] | | ACC | LBS | ApplicationFacade | | | 43925 | ****************Starting LBS workflow*******************
06/21/14 19:04:06:715 | [INFO] | | Download | LBS | ProductInfo | | | 43925 | Product locale not specified in the product information file
06/21/14 19:04:06:715 | [INFO] | | Download | LBS | ProductInfo | | | 43925 | Product name not specified in the product information file
06/21/14 19:04:06:715 | [INFO] | | Download | LBS | LBSUtils | | | 43925 | Launching LBS in elevated mode
06/21/14 19:04:12:270 | [INFO] | | ACC | LBS | ApplicationFacade | | | 43999 | ****************Starting LBS workflow*******************
06/21/14 19:04:12:276 | [INFO] | | ACC | LBS | WorkflowManager | | | 43999 | LBS launched in LEGACY mode
06/21/14 19:04:12:399 | [INFO] | | Download | LBS | SystemCheck | | | 44009 | System OS Version - major = 10, minor = 7, bugFix = 5
06/21/14 19:04:12:399 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | ACCC System requirements check passed
06/21/14 19:04:12:433 | [INFO] | | Download | LBS | ProductInfo | | | 44009 | Product locale not specified in the product information file
06/21/14 19:04:12:433 | [INFO] | | Download | LBS | ProductInfo | | | 44009 | Product name not specified in the product information file
06/21/14 19:04:12:433 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | Bootstrap LBS is successful
06/21/14 19:04:12:451 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | Bootstrapper Lock acquired
06/21/14 19:04:12:469 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | LBS Lock acquired
06/21/14 19:04:12:501 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | Deployment lock check passed
06/21/14 19:04:12:519 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=10.7.5&platform=osx10
06/21/14 19:04:14:236 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | Successfully downloaded application xml at path /tmp/912ACE51-6B35-48F6-9D63-D863680F0EE3/applications.xml
06/21/14 19:04:14:314 | [INFO] | | ACC | LBS | WorkflowManager | | FileUtils | 44009 |
06/21/14 19:04:14:314 | [ERROR] | | ACC | LBS | PDM | PackageDownloadManager | | 44009 | Failed to create folder at temp location for download operations
06/21/14 19:04:15:143 | [ERROR] | | ACC | LBS | PDM | PackageDownloadManager | | 44033 | Could not init xml parser with download manifest file at
06/21/14 19:04:15:222 | [ERROR] | | ACC | LBS | WorkflowManager | | | 44009 | PDM stopped with fatal error in downloading PIM with error -3
06/21/14 19:04:15:344 | [ERROR] | | ACC | LBS | WorkflowManager | | | 44009 | Failed in DOWNLOAD PIM
06/21/14 19:07:19:779 | [INFO] | | Download | LBS | ETS | | | 43999 | Waiting for the async thread to get the task completed
06/21/14 19:07:19:788 | [INFO] | | Download | LBS | ETS | | | 44013 | Async thread is completed. Now exiting from function.
06/21/14 19:07:19:790 | [INFO] | | ACC | LBS | ApplicationFacade | | | 43999 | ACC installation end with exit code: 214
06/21/14 19:07:19:790 | [INFO] | | ACC | LBS | ApplicationFacade | | | 43999 | ****************Closing LBS workflow*******************
Adobe please help, it´s not the first problem installing updates in CC, i we pay for it !!!

Trying to update from Mac OSX 10.7.2 to 10.7.4 via the Updater. Update Not Verified?

Trying to update from Mac OSX 10.7.2 to 10.7.4 via the Updater. Getting a message half way through the download stating the updated "could not be verified. It may have been corrupted during downloading." Any ideas for picking up the latest Update?
Uploading screenshot.... any advice appreciated.
Matt

Either try redownloading or try downloading the standalone updater: OS X Lion Update 10.7.4 (Client Combo).
Such errors may be caused by glitches in your Internet connection or because of hard drive problems. I suggest you try the following:
Repair the Hard Drive and Permissions - Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the main menu. Select Restart from the Apple menu.

I Have mac osx 10.5.8 and have tried to update to mac osx snow leopard 10.6.3, but I constantly get the install failed message. What could be the problem?

My imac is currently running mac os x 10.5.8. I've tried to install mac osx snow leopard 10.6.3, but have been unsuccesful because the disc fails to install.
What could be the problem?

noondaywitch wrote:
You should boot from the Installer DVD by holding down the C key during start up until the Apple logo and spinning cog wheel appears. Allow plenty of time for the installer to appear - it can take several minutes when booting from a disc.
I suggest not doing this unless the Apple recommended method (starting by double-clicking on the
Install Mac OS X icon while booted up normally) fails.
There are several reasons for this:
The Apple method performs a check of the DVD's integrity before starting up from it. This can't be done if you start up directly from the DVD.
The Apple method "phones home" using the current OS's network settings to check for updates to the incompatible items database included on the DVD & writes a lot of pre-install data (the 'Mac OS X Install Data' stuff) to the HD before restarting automatically from the DVD to finish the installation. This may not work as expected if you start up directly from the DVD.
The pre-install data on the HD speeds up the installation process (because running the OS from the HD to build the data is faster than doing that while running from a DVD).
The Apple method makes it possible to "gracefully" cancel the installation before the automatic restart occurs without leaving the existing OS on the HD in a corrupted, "half-installed" state unable to restart the Mac. This sometimes happens if the installation process hangs & one has to force-restart the Mac to recover. As long as this occurs during the "pre-install phase" before the restart, the existing OS should remain untouched & intact.
Also note that the Snow Leopard installer is quite a bit more sophisticated than the previous ones like for Leopard or Tiger. It automatically performs the equivalent of Disk Utility's Verify Disk step before beginning the installation & performs more checks during the installation process (including checking the pre-install data for errors). It is usually not necessary to remove the "Mac OS X Install Data" folder after a failed installation, which may just cause the process to take longer on subsequent attempts, but if nothing else helps it is certainly something worth trying.

HT1338 Im trying to update to current OSX currently installed is 10.6.8

I seem to have migrated an old OS onto my laptop and am now trying to update the operating system. How do I get to the OSX mountain lion from the 10.6.8 version currently installed. sort of techno-challenged

Where my picture says "Download" you will see a price to buy Mountain Lion. Click on that button and enter your AppleID password to purchase Mountain Lion. It will then download into your Applications folder. It is about 4GB, so it may take some time.
Given that you are self-admittedly "techno-challenged," do you know that some of your programs will not work with Mountain Lion, even though they work just fine with Snow Leopard?
You can research all of your software here: http://roaringapps.com/apps:table

OSX 10.4.2 tried to update itunes now cannot run program

I know it's an old computer (iBook, 2003)--but it has to hang in there for a few more months! Tried to update the iTunes, for the sole purpose of using the ipod, and it let me--but now a message states it can't run the program at all. Tried CDs--opens Quicktime. Cannot update QT b/c computer's too old and slow. I would love to update it to something before 7.3...ideas?
Mac Mac OS X (10.4.2)

It's an upgrade as it is! Recently the hard-drive crashed and I upgraded to the current OSX 10.4.2. I don't have enough memory to go any higher. I'm looking for a new Mac--but my paychecks can't handle that yet.
Mac Mac OS X (10.4.2) iBook

I have a MacBook with no more guarantee and with Mac OSX 10.5.8. There some sites which do not accept this version . I tried to update with no success. What do I have to do?

I have a MacBook with no more guarantee and with Mac OSX 10.5.8. There some sites which do not accept this version . I tried to update with no success. What do I have to do?

Hi, which sites Andrea?
You might update...
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It looks like they do still have it:
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA
And it's been reported that if you have a MobileMe account Apple will send one free.

Connection reset by peer when trying to update to OSX server 3.01 on 10.9

connection reset by peer when trying to update to OSX server 3.01 on 10.9. PLease help

Assuming your network is working for other activities, and it's just the Mac App Store that's failing...
Try restarting the download within the Mac App Store.
Failing that, restart Mac App Store and try restarting the download again.
Then failing all that, I'd close Mac App Store, reboot the system, and open and try the Mac App Store download again.
Here are some details on the Mac App Store (including how to cancel and restart downloads), and here are the App Store Troubleshooting suggestions from Apple.

I am trying to update my software to Mac OSX Snow Leopard.

I have a mac book from early 2009 with an operating system of MAC OS X version 10.5.8. I am trying to update the software so I can sync with my iphone 5. I have the MAC OS X Snow Leopard CD and am ready to install. When I tried it the first time the installation failed at about half way and the screen went black with a pinwheel for almost an hour. After that it gave me the option to restore to the previous software. The computer is back to working but I would really like to be able to update the software. Any thoughts?

I am having the same problem. I can not download my update whatsoever. I emailed the support e-mail attatched in the original email, but have not recieved any news.

Trying to update keep getting a message "the ipod software update server could not be contacted Network connection could not be established" using mac OSX. done this with 2 ipod touches??

trying to update 2 ipods but when I go through the process it says "The ipod software update server could not be contacted" "Network connection could not be established". One of the ipods is locked and I don't remember password.

Here's what you can do in case of the forgotten password:
Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Check this post for the network problem:
https://discussions.apple.com/message/17855328?ac_cid=142432#17855328

Trying to update my macbook from maverick os x 10.9 to osx 10.9.2 but it says OS X update can't be installed on this disk. This volume does not meet the requirements for this update.

Mac book early 2009 core duo trying to update to maverick 10.9.2 then onwards but can't get past this message

You need to use a combo updater such as this one, or get the 10.9.4 update through the Mac App Store’s Updates tab.
(110339)

Trying to update to OSX 10.8.2 Supplementary Update 1.0

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