Trying to upgrade free Mac OSX Lion
I have a new MacBook Pro and I am trying to upgrade the free Mac OSX Lion. I have followed the link on the box, filled in the various steps etc.
I keep on receiving an email requesting me to validate my email address and when I follow the link it either goes to a claim reference or back to the uptodate start page. I have not received an App Code via email and being in South Africa I am battling to find support for this issue.
I did the uptodate over 24 hours ago and still no email with my App Code. Please advise
See Here for
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account
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InDesign CS5 crashes on startup - Mac OSX Lion
Hi Everyone,
I've reinstalled InDesign, Photoshop and Illustrator CS5 after upgrading to Mac OSX Lion,
Photoshop and Illustrator work fine but InDesign crashes on startup.
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http://pastebin.com/a2LrMFdw
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Process: Adobe InDesign CS5 [577]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.4.553 (7040)
Code Type: X86 (Native)
Parent Process: launchd [147]
Date/Time: 2012-07-12 21:55:35.933 +0800
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 20606 sec
Crashes Since Last Report: 25
Per-App Interval Since Last Report: 196 sec
Per-App Crashes Since Last Report: 24
Anonymous UUID: 58257A2C-0EFE-4E84-8072-82BBE442858B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000034
VM Regions Near 0x34:
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__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Application Specific Information:
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So if i bought my new macbook pro at bestbuy will i still get the free mac osx lion update?
Yes, any Mac bought on or after June 6th quailifies. Keep your reciept and monitor this web page for updates:
http://www.apple.com/macosx/uptodate/
In fact they just updated it with information.
Captfred -
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Hi there,
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Can anyone point me in the right direction in terms of diagnosing this issue? Is there a log file I can review or way of starting SQL developer with specific arguments?
Kind regards,
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Before you buy anything, first make sure your Mac is compatible.
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Trying to update cc desktop on mac osx lion and keep getting file download error 204
Hi ,
I have Mac OSX Lion 10.7.5 and keep getting this error when trying to update my cc desktop app that is reporting an update. There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 204)Contact Customer Support
please resolve.I have the same problem and was on lots off sides of adobe, no answer then i searched in the log data and found this.
06/21/14 19:04:06:710 | [INFO] | | ACC | LBS | ApplicationFacade | | | 43925 | ****************Starting LBS workflow*******************
06/21/14 19:04:06:715 | [INFO] | | Download | LBS | ProductInfo | | | 43925 | Product locale not specified in the product information file
06/21/14 19:04:06:715 | [INFO] | | Download | LBS | ProductInfo | | | 43925 | Product name not specified in the product information file
06/21/14 19:04:06:715 | [INFO] | | Download | LBS | LBSUtils | | | 43925 | Launching LBS in elevated mode
06/21/14 19:04:12:270 | [INFO] | | ACC | LBS | ApplicationFacade | | | 43999 | ****************Starting LBS workflow*******************
06/21/14 19:04:12:276 | [INFO] | | ACC | LBS | WorkflowManager | | | 43999 | LBS launched in LEGACY mode
06/21/14 19:04:12:399 | [INFO] | | Download | LBS | SystemCheck | | | 44009 | System OS Version - major = 10, minor = 7, bugFix = 5
06/21/14 19:04:12:399 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | ACCC System requirements check passed
06/21/14 19:04:12:433 | [INFO] | | Download | LBS | ProductInfo | | | 44009 | Product locale not specified in the product information file
06/21/14 19:04:12:433 | [INFO] | | Download | LBS | ProductInfo | | | 44009 | Product name not specified in the product information file
06/21/14 19:04:12:433 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | Bootstrap LBS is successful
06/21/14 19:04:12:451 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | Bootstrapper Lock acquired
06/21/14 19:04:12:469 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | LBS Lock acquired
06/21/14 19:04:12:501 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | Deployment lock check passed
06/21/14 19:04:12:519 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=10.7.5&platform=osx10
06/21/14 19:04:14:236 | [INFO] | | ACC | LBS | WorkflowManager | | | 44009 | Successfully downloaded application xml at path /tmp/912ACE51-6B35-48F6-9D63-D863680F0EE3/applications.xml
06/21/14 19:04:14:314 | [INFO] | | ACC | LBS | WorkflowManager | | FileUtils | 44009 |
06/21/14 19:04:14:314 | [ERROR] | | ACC | LBS | PDM | PackageDownloadManager | | 44009 | Failed to create folder at temp location for download operations
06/21/14 19:04:15:143 | [ERROR] | | ACC | LBS | PDM | PackageDownloadManager | | 44033 | Could not init xml parser with download manifest file at
06/21/14 19:04:15:222 | [ERROR] | | ACC | LBS | WorkflowManager | | | 44009 | PDM stopped with fatal error in downloading PIM with error -3
06/21/14 19:04:15:344 | [ERROR] | | ACC | LBS | WorkflowManager | | | 44009 | Failed in DOWNLOAD PIM
06/21/14 19:07:19:779 | [INFO] | | Download | LBS | ETS | | | 43999 | Waiting for the async thread to get the task completed
06/21/14 19:07:19:788 | [INFO] | | Download | LBS | ETS | | | 44013 | Async thread is completed. Now exiting from function.
06/21/14 19:07:19:790 | [INFO] | | ACC | LBS | ApplicationFacade | | | 43999 | ACC installation end with exit code: 214
06/21/14 19:07:19:790 | [INFO] | | ACC | LBS | ApplicationFacade | | | 43999 | ****************Closing LBS workflow*******************
Adobe please help, it´s not the first problem installing updates in CC, i we pay for it !!! -
Hi we have apple credentials for downloading OS and creating Provisioning profiles. Now we are trying to upgrade the Mac OS 10.7.3 version. do we need should buy this version from appStore. or can it be download from the apple site for free? Many thanks in advance!
Whether you need to buy Mac OS X 10.7.3 depends on what version of OS X you have now.
If you have OS X 10.6.x or lower it is a paid upgrade from the Mac AppStore.
If you have OS X 10.7.x it is a free upgrade you get using Software Update on your Mac. -
Can I upgrade a Mac OSX 10.6.8 to Mountain Lion?
I want to know if It is possible to upgrade my Mac OSX 10.6.8 to mountain Lion..
I'd suggest you hold off for at least version 10.8.2 to come out. The first two, 10.8.0 and 10.8.1, have proven problematic in terms of battery performance for a significant number of users (see the corresponding thread reaching Biblical proportions in this forum).
-
Hello! Tried unsuccessfully to restore my MBP, running the Mac OSX Lion, to factory settings. I keep getting the "can't download additional components for the Mac OSX Lion" error when reinstalling the OSX Lion. Any tips on how to resolve this problem?
Hi
Given that your answer to 1. is 'pre-installed' and 3. is 'No', I think the only thing to do is to take it to an Apple store (ideally the one you bought it from) and have them reinstall it for you.
The intended solution in cases like yours is that you should be able to reboot and install even a wiped disk by using Apple's servers over the internet (you do this by restarting with 'command-r' and choosing 'reinstall Lion'). However if this isn't working for you then you need to get the store to do it. Don't let them fob you off with 'go home and try again'. Have them do it in the shop (you're still covered by Applecare warranty so it should cost you nothing save the inconvenience of the trip and possibly leaving the machine there while they fix it).
A reinstall should leave all your own personal data and programs in place.
Note for future: when you get it fixed, first thing to do is buy a cheap external drive and start keeping a backup (either Time Machine or clone with Carbon Copy Cloner).
Message was edited by: softwater
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