Trying to upgrade iTouch software

I tried to upgrade the software from 1.1.2 to 1.1.3. The first time I got an error message part of which read "Unknown error(1602)". The iPod disappeared from iTunes. Unplugging the iTouch from the system did no good. I then exited iTunes and restarted. The iTouch was back but iTunes complained that it was in a recovery mode and asked if I wanted to reset it. I said I did. Then I got an error message "The iPod "iPod" could not be restored. Unknown error(5)." I again restarted iTunes and again iTunes complained that the iTouch was in recovery mode and asked if I wanted to reset it. I said I did. Then I got an error message "The iPod "iPod" could not be restored. Unknown error(1604)."
After this I came here.
jo50

Follow the instructions in [this thread|http://discussions.apple.com/thread.jspa?threadID=1358284&tstart=0]. Also make sure you are connecting to a usb 2 port directly on your computer, and not through any type of hub.

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HT5262 I tried to upgrade my software and now my phone is not working, it's telling me to plug it into iTunes and I just did but nothing.

I tried to upgrade the software of my phone and now it tells me to plug it into iTunes. It's now plugged in and nothing, keeps showing me to pklug it into iTunes. What do I do next?

How to use your iPod to move your music to a new computer

TS3694 itunes error (-42404) -- Okay, getting a little frustrated (but then again, who isn't a little frustrated?). I recently tried to upgrade iTunes software a few days ago but it failed. What is (-42404) error code mean?

itunes error (-42404) -- Okay, getting a little frustrated (but then again, who isn't a little frustrated?). I recently tried to upgrade iTunes software a few days ago but it failed. What is (-42404) error code mean?
I get the following:
(1) iTunes - The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you? Yes/No
(2) iTunes - The software required for communicating with iPods and mobile phones could not be repaired. Please reinstall iTunes if you wish to use these devices. OK
(3) iTunes error message - A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) OK
(4) iTunes error message - We could not complete your iTunes Store request. A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) There is an error in the iTunes Store. Please try again later. OK
Okay, so I decided to uninstall and reinstall. Funny, iTunes can be found in a program folder, but it does not show up in the programs list. I tried to look for it using the command prompt ("wmic" --> "product get name") but iTunes is not there either. Doesn't even show up in the registry to try to uninstall.
I just want to "properly" uninstall and reinstall iTunes (plus the other usual suspects, Apple Software Update, Apple Mobile Device Support, Bonjour, & Apple Application Support). If anyone out there has any suggestions, please help! (I'm running Windows Vista -- don't judge/laugh) :-)

Okay, feeling like an idiot, but will share so others don't have to. I rebooted my computer and that enabled iTunes to reappear in the programs list. Don't appear to be having the same problems as before (no error messages now). Problem solved!

Tried to upgrade the software and my phone crashed...restore does not work

What do I do?! I tried to upgrade and it stopped at the verifing software...it went to the screen with the USB plug and the Itunes icon. When I try to restore it stops at the same point on the preparing to restore and goes to verifing software. What do I DO! (Iphone)

Without more information all I can suggest is:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS3694 errorcode 11 appears when I was trying to upgrade the software for my iPhone 3GS

While the upgrade to ios6 went on smoothly for my iPhone 4 and my iPads, while upgrading the iPhone 3GS, I came across this error message. Can some one help me how to get this sorted out ?Now the phone shows that I should connect it to my computer through USB although it remains connected and the error message comes only after the phone is connected and it tries to extract the software and update.
regards
Rao

How EXACTLY was it "unlocked"?
ONLY the carrier it is locked to can authorize unlocking it. Anything else is a hack.
If it was hacked/jailbroken to unlock it, you can't get help here per the terms of service. It is most likely now bricked.

HT1267 i tried to upgrade my software but it doesnt go through

i tried to upgrade my phone to latest software but it doesnt go through. how can i get my phone back or restore it. thanks

If you want/need help, provide some details.
We're not mind readers.

I tried to upgrade my software 6 using icloud but iphone 3gs it freezes it how can i solve it

i tried to upgrade my iphone 3gs but it freezes the whole phone please help asap..

If you are near an Apple store, you can take the cable, charger and iPad in for testing.
Or like Anti says, try a different cable.
I'm not familiar with Cheeseball cable, though. I've used Apple and Griffin with good results.

IPod Updates with error message when trying to upgrade iPod software

We now have 3 iPods (2 3rd generation, 1 2nd generation), which are sync'd with a single iMac (running Leopard) with different checked play lists. When either of the 2 3rd generation iPods are attached, it indicates an upgrade is available (v1.1) but when selected indicates "problem downloading the iPod software for the iPod x. You do not have enough access privileges for this operation"
What configuration change is needed?
Thanks in advance, Neil

When it tries to restore just says error in restoring software when i check for more info no code appears has happened twice

ITunes will not run on my computer since I tried to upgrade the software

I performed an upgrade a while back to my iTunes software. Every since then it will not open even though it says it is running in my task manager. I tried uninstalling and reinstalling a hundred times with no luck so far. I recently went to the iTunes support page and found a thread that I thought would solve my problem (http://docs.info.apple.com/article.html?artnum=302386). I followed the steps and deleted the file with no success. I have tried to start it without my firewall and Norton completely shut down and this did not work either. I am really frustrated and could use some help.

I know it sounds nuts, but it has helped probably 30 or more pple in the last day or two alone.
There is a version of malware going around causing iTunes to not open. It started showing up sometime in October. Its a bear, but Ewido seems to be removing it for pple to open iTunes

Keep getting "not connected to Internet" message when trying to upgrade iPad software to iOS 7.0.6

I was able to install the upgrade fine on both iPhones but when I try to install on iPad keep getting "you are not connected to the internet" when I am in fact connected. tried shutting iPad down and restarting that didn't work.

Hello cchall,
Thank you for the details of the issue you are experiencing with updating your iPad.
If you are using Wi-Fi, I recommend following the steps in the section titled "Unable to access the Internet while connected to Wi-Fi" in the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
If you're using cellular data, I recommend the following article:
iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection
http://support.apple.com/kb/TS4249
Alternatively, you can update your iPad using iTunes. To do this, use the steps in the section titled "Update your device using iTunes" in the following article:
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Thank you for using Apple Support Communities.
Best,
Sheila M.

Have computer that has mac os x 10.4.11 and am trying to upgrade the software and cannot find 10.5..any suggestions

have a MacBook Pro with Mac OS X 10.4.11 and need to upgrade to Mac OS X 10.5 to enable me to completely upgrade to latest version, however cannot find 10.5 to download...suggestions?

You must purchase Leopard. It's not an update, but an upgrade.
Make sure your Mac meets v10.5 Leopard requirements.
Requirements for Mac OS X v10.5
Leopard v10.5.6 is available from Amazon.
http://www.amazon.com/Mac-OS-Version-10-5-6-Leopard/dp/B000FK88JK/ref=sr_1_1?ie= UTF8&qid=1308454137&sr=8-1
If you install v10.5.6, then update to v10.5.8 by clicking your Apple menu (top left in your screen) then click: Software Update.

Tried to upgrade the software...stuck on 100%

I got the software alert, so followed through the steps to upgrade to OS10 on my Z10....and it said it had to restart. Clicked Now...it restarted but then got stuck on the blackberry logo, saying 100% and would not leave. I could not shut it off, so I removed the battery. Started again and the same thing...stuck on 100%.
What can I do??

Okay....I left it sitting and after like half an hour it finally started properly. Just give it time.

I have an iphone 3GS and I tried to upgrade the software, After it finished I tried to restore from backup and even though the itunes says there was a backup, After trying it comes up with error there was no backup to retrieve from. Can I get it back

After updating my iphone 3GS I tried to restore from backup and after choosing the backup and syncing, it keeps coming up with error there wasn't any backup to restore from. Can I get it back or have I lost all my info ?

See if these Articles help resolve your issue,
Troubleshooting Backup Issues
http://support.apple.com/kb/ts2529
http://support.apple.com/kb/HT4946

I tunes does not recognize i touch after trying to upgrade software

My itouch was working fine until an error occured while trying to upgrade the software. Now, when i plug it in it just shows me a picture telling me to connect to itunes, and i tunes does not recognize my ipod as being connected. i can not get the ipod to even go into the main menu

Of course iTunes won't recognize an iTouch. That's not an apple iPod. Are you thinking of the iPod touch?
Hah, I'm just kidding. For your issue here, I suggest a few things
-Restart your computer
-Make sure you have the latest version of iTunes by going to 'help' and then 'check for updates
-Try another USB cord
-Try another USB port and make sure your USB drivers are installed correctly and up to date (http://support.apple.com/kb/TS1538)
-Restart the Apple Mobile Device Service (http://support.apple.com/kb/TS1567)
-Uninstall iTunes and reinstall (http://support.apple.com/kb/HT1925)
Those steps should fix everything up for you but if they don't, be sure to try it on a different computer.
Hope I helped
Becca

TS3694 My IOS is 4.3.5 and i have jail broken the iPhone and now i want to remove the jail brake and update my IOS to 6.1.2 and i cannot upgrade the software or restore the software, i keep getting the 3194 error and i even tried to while in DFU mode, sam

i have tried to upgrade the software and i get the 3194 error message, i have tried restoring and i got the same error and i also tried while in DFU mode and still got the same 3194 error message.
I really want to remove the teathered jail break and upgrade the software so if anyone knows how to get that done please let me know i would really appreciate it.
Thanks in advance

http://support.apple.com/kb/ts3694#error3194
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Trying to upgrade iTouch software

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