Trying to Upgrade to CS4 from CS3 Extended

I am trying to upgrade to CS4 from CS3 Extended.  The Adobe web page states to call Adobe support for this upgrade.  I call them before I attempt the upgrade to ask what I should do.  They tell me to intall it and call back.  I get to the serial screen and call back, they tell me to fully install it in trial mode, then call back.  I do this and call back, but notice it installed CS4 Extended, not CS4.  They tell me they can't help me because I purchased only CS4.  That is all I want is CS4, so I uninstall CS4 extended and try again.  Again the install(from disk) installs CS4 Extended(At least that is what the title page says).
Do I need to uninstall CS3 Extended before I install the CS4 Trial version?
Thanks for any help,
bdriscoll

Mylenium,
Thanks for the reply.  You are correct and the next support person understood that and got it fixed.
thanks again for your reply,
bdriscoll

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