Trying to upgrade to Ultimate HD but gettings same were sorry message
I have been trying for about a week now to upgrade to Ultimate HD from Prime but constantly get this error on the last step.
"We're sorry, we are unable to continue your order at this time.
Please try again later or contact your local Verizon office for assistance. Please call 1 800 - VERIZON (1 800 - 837 - 4966) to discuss your account options"
I want to upgrade to Ultimate HD, keep everything else the same. 15 Down 5 Up, and Fios digital Voice unlimited.
I have tried 3 different browser, and 3 different computers. One being a fresh install of windows 7. Not sure exactly how else I could try and perform this online except maybe on my ipad? LOL. Kind of stuck here and really needing to upgrade to Ultimate HD fast.
Thanks for your help on this.
Part of the probelm is that 15/5 is no longer offerred with the standard bundles for ultimate. They used to want you to be with 35/35. I think they now want 50/25. If you insist they might be able to give it 15/5 to you, but it might not be as cheap as the standard bundle you can order via the internet. Note normally ordering via phone does not get the same discounts. So whether you want it or not see what price you can order via the internet (obviously not completing the order) first.
Similar Messages
-
Tried to upgrade os4 to os7 but could not due to "find my iphone" still turned on.
Could not turn it off at that stage so set up as new iphone. Now icloud will only accept past id email address and password which i no longer have,
but itunes on my phone has my correct current id and password. I need to restore my back up from itunes, i did not use icloud.
Any help please.
I did try yesterday but did not realise at that time that itunes had correct apple id. Hopefully this is a good thing!Thank you for your prompt reply.
I have looked at icloud.com/find numerous times and my iPad is not showing at all (see picture below). As I said I did turn off 'Find My iPhone' on my iPad and then erase all settings and data before taking it to the repair centre.
The gentleman at the repair centre said that the device won't restore because "Apple thinks that 'Find My iPhone' is still turned on" (I'm repeating what he said). -
Hi, just tried to upgrade to 11.2 but now when I try to open itunes I get an error message saying "the procedure entry point ADiAdID_acquirematchslotifnecessary could not be located in the dynamic link library iAdCore.dll". Any suggestions for a non techy person?
See Troubleshooting issues with iTunes for Windows updates.
Try the repair tip in the third box first.
tt2 -
I have a Mac OS X v 10.4.11 and trying to upgrade to snow leopard but it says I don't have enough RAM, what do I do?
What machine are you running on?
As far as I recall, Snow Leopard's memory requirements were 1GB of RAM. All Intel-based Macs have shipped with at least that much, so I don't understand how you have a machine that doesn't have enough memory. -
I have a MacBook running OS X v10.6.8 and I'm trying to upgrade to Mouton Lion but I can"t download it from the app store. It says I need a intel core duo which i have. does anyone know whats happening here?
Check that your computer is compatible with Mountain Lion.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
8 GB or more of available space
If your computer isn't compatible, you might be able to upgrade to Lion.
Computer Compatibility - Lion
Check to make sure your applications are compatible. PowerPC applications are no longer supported.
Application Compatibility
You can also check which applications are PowerPC by going to the menu, select About this Mac, click on More info…, then click System Report and select Software/Applications. -
I'm trying to upgrade my icloud storage but don't have an icloud icon in my settings...only a mobileme icon...What should I do?
iCloud requires OS X Lion (10.7.2) or higher. You will need to upgrade to either Lion or Mountain Lion in order to set up iCloud on your Mac. First check to see if your system meets the system requirements to upgrade.
Lion system requirements are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Mountain Lion system requirements are shown here: http://support.apple.com/kb/HT5444.
If you can run Mountain Lion, you can purchase an upgrade from the Mac App Store. If you can only run Lion, contact the online store in your country and purchase a download code to download it from the Mac App Store.
After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.
Before upgrading, you may want to check the compatibility of your existing programs by checking here: http://roaringapps.com/apps:table. -
I am trying to add a hard disk but keep getting an error message to add null disk
I am trying to add a hard disk but keep getting an error message to add null disk. How do I fix this problem?
When installing a new OSX, it is not unusual that some applications will not work. You have to check with the developer to see if they have upgraded to the new OSX or find a substitute application.
In regards to your new HDD, most of the time they come formatted for Windows, not Mac. Connect the HDD to your MBP and open Disk Utility>Erase. To make it compatible, select 'Mac OS Extended (Journaled)' as the format. Click on the Erase button. You then should be able to read and write to it.
Ciao. -
When I try to log onto my Apple ID to use facetime, it will not work and tells me to check my connection. I have even tried creating a new apple ID but the same message appears. I do not understand why this is happening, could anyone help me resolve this issue it is very frusterating that I can not enable facetime or imessage.
I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.
-
i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!
"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I'm trying to log onto app store, but I keep getting a message the my device or computer is unable to be verified. How do I verify it when the app store will not allow me to log onto the account even when I use my Apple ID, which works with no problem on itunes. What is up and how do I correct it now!
Check your mac's Serial Number.
Some people have problems with missing serial numbers on their Macs and that's the message you get when this happens.
Click on the Apple at the top left of the screen, open "About this Mac" and click on "More Info". You should see a list with information about your Macbook Air. Check that on the Serial Number field you have your Mac's Serial. If you have "SystemSerial#" written instead then that's your problem.
You can re-enter your serial number if you have a USB CD drive, it's not very straightforward but I can walk you through it if you need it.
Cheers -
Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried? -
When I am trying to upgrade my iOS version I am getting an error message saying " the iPad software update server could not be contacted", I also get an error message prior to that which says the certification of the server is invalid?
Temporarily disable any security software on the computer and try again.
-
I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.
The solution will be found here, select your computer type and software.
http://support.apple.com/kb/TS2529 -
I am trying to open an interactive chart but I am getting a message saying I need to install flash but it is not compatible with iPad, is this correct or is there some way around it. Thank you.
Flash is not supported on the iPad - and as Adobe have never managed to make a version of their flash player that works on iOS devices, and they have recently announced that they are stopping development on all mobile versions of it, it probably never will be
Browser apps such as Skyfire, iSwifter, Puffin and Photon 'work' on some sites, but judging by their reviews not all sites. Also some websites, especially news sites, have their own apps in the App Store. -
Im trying to upgrade my firefox and I get the incompatible browser message. Im runnning Mac OS 10.5.8 which according to your system requirements should be fine?
You can not update to 7.0.1 because you have PPC, read here the solution chosen for more information:
https://support.mozilla.com/en-US/questions/891475
thank you
Maybe you are looking for
-
I can't download music from iTunes to my iPhone.
Nothing appears on screen when I try to download my musics from iTunes to my iPhone. I click on iTunes and it opens but no sync sign shown. What do I need to do? Thanks in advance.
-
Working with many-to-many relationships
I am about to start my first experience with many-to-many relationships using PHP and MySQL. My project is to create an events registration form. As you know, there can be many events and many participants attending many events. I am not sure on how
-
Employment Oppurunities on ESS
Hi, In ESS Employment Oppurtunities service when 1)User selects the vacancy,system is showing the Error message as "No details available!" and 2) User clicks on the "Apply" button error message as "No data transfer possible!" In R/3 Requirment profil
-
IPhone 5, webpages added to home screen don't open correctly
When I open pages stored to the home screen they appear to open using the old screen size. There are black bars at top and bottom and no navigation bars. Even the time, battery indicator, etc are moved down on the screen.
-
I updated the software on it and now it doesn;t want to recognize the sim card, says I need to connect it to iTunes and when I do it just gives me the message that its not recognizing sim card. the iphone is used outside of US and it has a prepaid si