Trying to use email

Two questions I need some help with.
1- with my Curve a was able to go online and manage my email filters I have verizon and I just had to login to Blackberry.com/go/vzw.
it would let me do this from my deaktop am i missing something?
2- I cant get my emails to just go to the phone automaticly. if i want to get the emails i have to go in to the meun and hit reconcile now how do i fix that? 
Thanks in advance.    

SteveF wrote:
1- with my Curve a was able to go online and manage my email filters I have verizon and I just had to login to Blackberry.com/go/vzw.
it would let me do this from my deaktop am i missing something?
So, you try that now and what happens? Here is the link I use to log into my BIS account on VZW:
https://bis.na.blackberry.com/html?brand=vzw
SteveF wrote:
2- I cant get my emails to just go to the phone automaticly. if i want to get the emails i have to go in to the meun and hit reconcile now how do i fix that?   
Once you can log into your BIS account, you should push your service books to make sure they are complete.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02830
Did you change recently from one device to a new one? Have you done all of the switching over of your BIS account from your old PIN to your new PIN? That's something you'd have to do with VZW...
Occam's Razor nearly always applies when troubleshooting technology issues!
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