Trying to use itunes card an dasking for security questions

I am trying to reset my 2 security questions, went to manage my account and says it will send instructions on how to reset but I never get the email

They only sent to your rescue email address.
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or          
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general  information see:
Apple ID: All about Apple ID security questions

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