Trying to use the BT Sport player for the first ti...

I have BT Sports through Sky and need to watch it online today as I am awaiting a replacement sky box.
Now when I try to log in theres a message saying sky customers are automatically signed up to bt sport online, and I've tried logging in with my bt email adress and password to no avail. Can anybody help or point me in the direction of how I can get logged in?

I have a similar problem, I signed up via the Sky Digital platform, received an order confirmation email and the channels where activated on the Sky box immediatley. 
I then recieved an email to activate BT-ID to use the Sports App. This asks for my account name (accepted) and security question (accepted), then it takes me to a page for a password (not given one). 
I click a link to change the password (or create one in the case), this generates an email with a link, again the account name and security question is request only this time the security answer is not accepted.
I also tried to register for a BT-ID manually but it states my user already exists.
Any pointers welcome.

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