Trying to use the contact widget inside muse

Hi,
I am building a site and require a contact form for feedback etc and I am trying to use the contact form that comes with muse. All seems ok, ie the form appears correctly on my test website, the recapure text is there to copy, but when I try to submit an email from the form, nothing happens.. I have the BC CAPTURE toggle set true, on the widget, and enter the required text correctly,
My question is, is it not working because I have a webbasics package given to me as a CC member and I have to upgrade to webbasics+ for this form to work as it needs email and that is only made available to webbasics+ members and above ??
Thanks
I had a further thought, just wondering if its because the site isn't yet live and needs to be live for the form to work.... I get "server encounterd an error" message when I press the "submit" button. ???
More information
Hmm, just tried with a live site and all I get is Red text saying required, the text is entered as shown, with and without spaces and still nothing happens...

Hi
Please provide the site url or page url where the form is inserted.
Thanks,
Sanjit

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