Trying to use trial version on my Macbook pro OX 10.8.5

Hi,
I was trying to download illustrator trial version on my Macbook pro and it's on 'waiting' forever. Never starts downloading... is there anything special that I should do with this?
Please let me know.
Many thanks!

If you are getting waiting message after crossing 42%  , please refer below link :
Installation will not complete

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