Trying to video ichat: not working

we're both on leopard.
the video ichat and the audio ichat don't want to work when I try to connect with my mother's iMac. it's giving me "wrong IP" as an explanation:
which makes no sense to me. For a while restarting the computer worked and the connection was good. but then nothing...
should I make her repair the permissions. or unhooked the electricity on her modem. or make her turn off some iChatagent in the activity monitor application or
something else I'm not thinking of.
it's difficult since she's got no clue about computers, so......
Thanx.

sorry here are the specs:
Date/Time: 2009-06-11 17:36:22.287 -0400
OS Version: 10.5.7 (Build 9J61)
Report Version: 4
iChat Connection Log:
2009-06-11 17:35:32 -0400: AVChat started with ID 1891578339.
2009-06-11 17:35:32 -0400: [email protected]: State change from AVChatNoState to AVChatStateWaiting.
2009-06-11 17:35:32 -0400: 0x19360e30: State change from AVChatNoState to AVChatStateInvited.
2009-06-11 17:35:47 -0400: 0x19360e30: State change from AVChatStateInvited to AVChatStateConnecting.
2009-06-11 17:35:47 -0400: [email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
2009-06-11 17:36:07 -0400: 0x19360e30: State change from AVChatStateConnecting to AVChatStateEnded.
2009-06-11 17:36:07 -0400: 0x19360e30: Error -8 (Did not receive a response from 0x19360e30.)
2009-06-11 17:36:07 -0400: [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
2009-06-11 17:36:07 -0400: [email protected]: Error -8 (Did not receive a response from 0x19360e30.)
Video Conference Error Report:
24.878049 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
26.879144 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
1775.898555 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
1777.899601 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
Video Conference Support Report:
0.558304 @Video Conference/VCInitiateConference.m:1584 type=2 (00000000/0)
[Connection Data for call id: 1 returns 1
16.756700 @Video Conference/VCInitiateConference.m:1599 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
16.758839 @Video Conference/VCInitiateConference.m:1703 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
22.877790 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:33375;branch=z9hG4bK4f09d95f29669dbf
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1099598600
Call-ID: c371f83e-56cb-11de-b263-dc01ff1d4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:33375>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 33375 RTP/AVP 110 121 12 3 0
a=rtcp:33375
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:4191825098
m=video 33375 RTP/AVP 123 126 34
a=rtcp:33375
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 33375 VIDEO 33375
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1407705948
23.378189 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:33375;branch=z9hG4bK4f09d95f29669dbf
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1099598600
Call-ID: c371f83e-56cb-11de-b263-dc01ff1d4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:33375>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 33375 RTP/AVP 110 121 12 3 0
a=rtcp:33375
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:4191825098
m=video 33375 RTP/AVP 123 126 34
a=rtcp:33375
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 33375 VIDEO 33375
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1407705948
24.378692 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:33375;branch=z9hG4bK4f09d95f29669dbf
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1099598600
Call-ID: c371f83e-56cb-11de-b263-dc01ff1d4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:33375>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 33375 RTP/AVP 110 121 12 3 0
a=rtcp:33375
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:4191825098
m=video 33375 RTP/AVP 123 126 34
a=rtcp:33375
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 33375 VIDEO 33375
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1407705948
24.878823 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:33375;branch=z9hG4bK4456e8544f209706
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1812311503
Call-ID: c4a34d66-56cb-11de-b263-d305cc8f4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:33375>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 33375 RTP/AVP 110 121 12 3 0
a=rtcp:33375
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:4191825098
m=video 33375 RTP/AVP 123 126 34
a=rtcp:33375
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 33375 VIDEO 33375
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1407705948
25.379349 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:33375;branch=z9hG4bK4456e8544f209706
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1812311503
Call-ID: c4a34d66-56cb-11de-b263-d305cc8f4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:33375>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 33375 RTP/AVP 110 121 12 3 0
a=rtcp:33375
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:4191825098
m=video 33375 RTP/AVP 123 126 34
a=rtcp:33375
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 33375 VIDEO 33375
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1407705948
26.379899 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:33375;branch=z9hG4bK4456e8544f209706
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1812311503
Call-ID: c4a34d66-56cb-11de-b263-d305cc8f4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:33375>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 33375 RTP/AVP 110 121 12 3 0
a=rtcp:33375
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:4191825098
m=video 33375 RTP/AVP 123 126 34
a=rtcp:33375
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 33375 VIDEO 33375
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1407705948
1753.177547 @Video Conference/VCInitiateConference.m:1584 type=2 (00000000/0)
[Connection Data for call id: 3 returns 1
1767.830520 @Video Conference/VCInitiateConference.m:1599 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
1767.832904 @Video Conference/VCInitiateConference.m:1703 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
1773.899043 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:47545;branch=z9hG4bK1733662644aaa86d
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=2088144767
Call-ID: d7036e42-56cf-11de-b263-d7264cd94012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47545>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47545 RTP/AVP 110 121 12 3 0
a=rtcp:47545
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1984089993
m=video 47545 RTP/AVP 123 126 34
a=rtcp:47545
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 47545 VIDEO 47545
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1908796129
1774.399684 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:47545;branch=z9hG4bK1733662644aaa86d
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=2088144767
Call-ID: d7036e42-56cf-11de-b263-d7264cd94012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47545>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47545 RTP/AVP 110 121 12 3 0
a=rtcp:47545
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1984089993
m=video 47545 RTP/AVP 123 126 34
a=rtcp:47545
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 47545 VIDEO 47545
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1908796129
1775.400249 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:47545;branch=z9hG4bK1733662644aaa86d
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=2088144767
Call-ID: d7036e42-56cf-11de-b263-d7264cd94012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47545>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47545 RTP/AVP 110 121 12 3 0
a=rtcp:47545
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1984089993
m=video 47545 RTP/AVP 123 126 34
a=rtcp:47545
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 47545 VIDEO 47545
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1908796129
1775.899266 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:47545;branch=z9hG4bK76ccd6885963ed95
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1544126417
Call-ID: d834a506-56cf-11de-b263-e30365e34012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47545>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47545 RTP/AVP 110 121 12 3 0
a=rtcp:47545
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1984089993
m=video 47545 RTP/AVP 123 126 34
a=rtcp:47545
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 47545 VIDEO 47545
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1908796129
1776.399756 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:47545;branch=z9hG4bK76ccd6885963ed95
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1544126417
Call-ID: d834a506-56cf-11de-b263-e30365e34012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47545>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47545 RTP/AVP 110 121 12 3 0
a=rtcp:47545
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1984089993
m=video 47545 RTP/AVP 123 126 34
a=rtcp:47545
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 47545 VIDEO 47545
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1908796129
1777.400331 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:47545;branch=z9hG4bK76ccd6885963ed95
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1544126417
Call-ID: d834a506-56cf-11de-b263-e30365e34012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47545>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 746
v=0
o=mylenesavard 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47545 RTP/AVP 110 121 12 3 0
a=rtcp:47545
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1984089993
m=video 47545 RTP/AVP 123 126 34
a=rtcp:47545
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 47545 VIDEO 47545
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1908796129
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
26.975066 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 0 bytes (0 entries).
1777.999218 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 0 bytes (0 entries).
Binary Images Description for "iChat":
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0x91772000 - 0x917a1fff com.apple.AE 402.3 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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0x933b2000 - 0x934f8fff com.apple.ImageIO.framework 2.0.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
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0x93ef3000 - 0x93ef5fff com.apple.securityhi 3.0 (30817) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
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0x944d7000 - 0x944f2fff com.apple.ImageIO.framework 2.0.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x944f3000 - 0x9450ffff com.apple.IMFramework 4.0.8 (584) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x94510000 - 0x94510fff com.apple.Cocoa 6.5 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x94600000 - 0x9465afff com.apple.CoreText 2.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
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0x9470e000 - 0x94737fff com.apple.CoreMediaPrivate 15.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x94738000 - 0x947cbfff com.apple.ink.framework 101.3 (86) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x947cc000 - 0x948adfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
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0x94966000 - 0x9496bfff com.apple.CommonPanels 1.2.4 (85) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9496c000 - 0x949d2fff com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x949d3000 - 0x94a00fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x94a01000 - 0x94a0dfff com.apple.opengl 1.5.10 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x94a0e000 - 0x94a0efff com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x94a0f000 - 0x94b8efff com.apple.AddressBook.framework 4.1.2 (700) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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0x94b90000 - 0x94bdffff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x94be0000 - 0x94bf0fff com.apple.speech.synthesis.framework 3.7.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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0x952bd000 - 0x95597fff com.apple.CoreServices.CarbonCore 786.11 (786.13) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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0x95bb3000 - 0x95bb3fff com.apple.MonitorPanelFramework 1.2.0 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x95bf1000 - 0x960c2fff com.apple.opengl 1.5.10 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x960c3000 - 0x96140fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x96141000 - 0x96185fff com.apple.DirectoryService.PasswordServerFramework 3.0.3 /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x96186000 - 0x961a5fff com.apple.ImageIO.framework 2.0.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x961a6000 - 0x961a6fff com.apple.audio.units.AudioUnit 1.5 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x961a7000 - 0x9623afff com.apple.ApplicationServices.ATS 3.7 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9623b000 - 0x96242fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x96243000 - 0x96244fff libffi.dylib /usr/lib/libffi.dylib
0x96245000 - 0x96293fff com.apple.datadetectorscore 1.0.2 (52.14) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x96294000 - 0x962d4fff com.apple.CoreMediaIOServicesPrivate 20.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x962d5000 - 0x962f2fff com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x962f3000 - 0x963ccfff com.apple.WebKit 5530 (5530.17) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x963cd000 - 0x963dbfff libz.1.dylib /usr/lib/libz.1.dylib
0x963dc000 - 0x965adfff com.apple.security 5.0.5 (36371) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x965ae000 - 0x965d7fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x965d8000 - 0x96612fff com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96613000 - 0x9666ffff com.apple.htmlrendering 68 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96670000 - 0x96672fff com.apple.ImageIO.framework 2.0.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x96673000 - 0x9667afff libbsm.dylib /usr/lib/libbsm.dylib
0x9667b000 - 0x966c5fff com.apple.securityinterface 3.0.2 (36684) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
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0x966fd000 - 0x96725fff com.apple.shortcut 1.0.1 (1.0) /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
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0x9686e000 - 0x96b94fff com.apple.QuickTime 7.6.2 (1327) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x96b95000 - 0x96ccefff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96ccf000 - 0x974cdfff com.apple.AppKit 6.5.7 (949.46) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

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Hi Guys, I am using the full width video widget on a site. The widget was working perfectly however I have just added additional content to the site and re-uploaded and now the video is not working! Please help I have tried everything and am freaking out

Hi Guys,
I am using the full width video widget on a site. The widget was working perfectly however I have just added additional content to the site and re-uploaded and now the video is not working! Please help I have tried everything and am freaking out as this web-site has been payed for by my client.
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Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

IChat not working with Tiger user

I recently received a new Macbook with Leopard already installed on it. I have 2 friends who also own Macbooks, who I iChat with.
One of my friends received her Macbook when Leopard just came out, so she had Tiger on it previously . The other friend has had her Macbook longer, and does not have Leopard, just Tiger.
When attempting to start an iChat with the friend with Tiger, it would not work. The weird thing about it though is that it has worked a few times before, if we kept trying and I found if I restarted my computer.
However, now the friend that previously had Tiger had problems with her Macbook and received a brand new one with Leopard already on it. Now it does not work for her to start an iChat with the Tiger user, although she had no problems with her old computer.
Sorry it's confusing!
But in conclusion, it seems that iChat is not working between a Leopard and Tiger user. The confusing part is that we have gotten it to work before...so I'm really not sure what the problem is.
What can we try to get this to work all the time, without her having to upgrade to Leopard?
I usually get an error response saying there was no data received for the last 10 seconds, and she gets different things about Bandwidth, and saying she cancelled the invitation when she didn't.
Thanks
Message was edited by: netsirk1608

Personally, I think it's Leopard that is at fault here. I had Tiger and my family and I would video iChat all the time. But then we downloaded Leopard. We discovered we could no longer video iChat.
My son used 4 different computers (all Macs of course), trying same network and different networks. What he discovered is that the ONLY way video iChat now works is if computers are on the same network. Well, how absurd, because the idea is to be able to video iChat with anyone, not just family members in the same household on the same network.
Apparently, somewhere, Apple (Leopard) bragged about their new improved iChat video on a network. Well, I think they forgot that not all of us are sitting in an office wanting to spend the time to iChat video with co-workers, but have friends and family in other areas we'd like to video iChat with.
So through a process of elimination, it all led back to Leopard as being the culprit, because Tiger to Tiger worked perfectly, and even Leopard to Tiger works IF you are on the same network.
I really do hope Apple supplies a FIX for this problem. I, for one, am VERY disappointed in the fact that I now have Leopard and can no longer video iChat with friends across the country.

Video does not work in iOS 8.3

I have the iPhone 6 128GB. I did update to iOS 8.3.
I have some problems after the update... video does not work, it wont play, i can click on the play button but nothing happens.
The problem ocurs in safari when i visit news sites and try to play video in articles.
When i get snapchat with video... it wont play, it is only black screen with the seconds counting down... and some times it just craches the snap app...
I cant watch videos in instagram or facebook...
I live in Norway and I think it is stupid that Apple still has not fixed the keyboard... the "123" key and the "globe" key swithc place with each other in portrait and landscape mode... why...!?! ( this is when i use Norwegian keyboard )
Yes i have rebooted the phone holding in both buttons until apple logo is visible 2 times
Yes i have rebooted the phone even more
Yes i have quitted the apps that was open and the only way i get the black screen away in snapchat is by killing the App...
Apple... i am not impressed.

Here is the strangest thing, what works for you does not necessarily help other. I rebooted my phone several times, and yes, youtube finally worked, but only for some hours then it did not work. I did quit all Apps and rebooted with home and power button pressed inn until apple logo appeared and disappeared again, i had to press power to start the phone. I repeated this step. Now the videos where playing in all apps. The next morning i did get a snap on my iPhone, i tried to see it, but it was only black screen with text and a clock counted down to 0, but it stopped on 1... and the app froze.
I dubble clicked the home button, and there where 25 active apps, apps that i had not used for days and note... i manually quitted all apps the day before... how did this apps appear again ? The Apps that where terminated do appear again after reboot... i don't know why, i have still trouble to see video. I hope for a fix from Apple, because i have so much i don't want to loose in my phone.

Video does not Work in iTunes Store please help! annoying problem!

The video does not work in the itunes store. I get no picture, only sound when i want to preview a music video or a movie trailer. No video at all. However, i can watch my movies and music videos that i already own. Please, is there any smart guy who knows a solution?

I'm having this same issue. I tried some things but still couldn't get it to work the way it used too.
It will not play the video portion in iTunes only the audio if I click on the song. If I switch the settings from Music Video to TV show in the info tab, the file plays fine. If I open it in Quicktime, the file plays fine.
I've tried changing the preferences so that the video will play in the iTunes window, in a separate window, etc. and all it plays is the audio and will show the artwork instead of playing the video.

In google video chat, video is not working in safari

video is not working in google video chat. it shows a black screen. what could be the problem. i have tried in safari, firefox, chrome. face time is working properly. (camera is working)

thanks
i got the solution.
Enable the "Video chat enhancements" lab in Gmail or select 'enable high resolution video' in your Chat settings in iGoogle or Google+. The Video Chat Enhancements is under "Labs" in your Gmail Settings. It works fine.

Video Posting Not Working for One Page - Working fine on others...

I have a page created using iWeb that features a video, however the video will not load properly when the page is opened.
here is a link to the page where the video DOES NOT work:
http://web.mac.com/minorstrachan/iWeb/Surviving/Surviving%20WEB.html\
I published the page using homepage and the video works, here is a link to the page where the video DOES WORK:
http://homepage.mac.com/minorstrachan/iMovieTheater6.html
As anyone can clearly see, the quality of the homepage created site is not nearly as good as the iWeb created site and therefore I would much prefer the iWeb site to work.
So far I have tried renaming the video, creating a new page in iWeb, creating a new site in iWeb, and re-encoding the video and using the new encode.
So far none of these solutions has worked. Does anyone have any advice/experience with this or similar problems?
And just for the record, I'm using the latest version of iWeb, 1.1.2.
Thank You,
My personal email address is [email protected]

At the very least, you should take the last slash off the end of that URL above....otherwise it won't work... like this...
http://web.mac.com/minorstrachan/iWeb/Surviving/Surviving%20WEB.html
To better shield you from making errors like this, you should focus on using the shortest URL possible to get to your page. For your situation with multiple sites, you can use this general URL format...
http://web.mac.com/username/iWeb/sitename , which would yield...
http://web.mac.com/minorstrachan/iWeb/Surviving
That should fix your problem.

Youtube video is not working in my nokia c6

hello sir..!
online youtube video is not working in my nokia c6. It only shows the flash symbol only. How can i solve this problem. Please say the solution for this.

Hi prasu7,
Thanks for your post.
Have you tried opening the videos from the YouTube application too?
Is your device updated to the lastest version? If yes, I advise you to reinstall the software. You may update and reinstall device's software from the updates tab in Nokia Suite.
Let us know how you get on and feel free to post any other questions you may have.
Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Anyone have a fix for Facebook video chat not working in Mavericks?

I have seen many people having the problem of video chat not working in Facbook since upgrading to Mavericks. The good news is the camera icon has reappeared, but it still is not working.
Any help would be AWESOME!!
thx

Hi,
If it is in Messages it will need to be Messages to Messages.
i.e. a Mac Buddy also using iChat or Messages to do Jabber Video chats in the app.
This means it will not connect to someone using a Jabber app that can do Video or the web Page login and using "chat" from there.
I believe the Web Browser method with Facebook's own end to end connection use Flash.
You may need to update a version of Flash if your have it or install it if you do not.
FaceTime would not connect to the Jabber connections that Facebook is running.
FaceTime is it's own service and does not connect to others.
Messages and FaceTime are run on different servers and you can in fact run different IDs in each.
(this can causes issues when your Invoke a FaceTime Video Chat from Messages which presumes the Contact is using the same ID).
8:51 pm Thursday; December 12, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Video template not working in simulator

Man, I am really sorry to have to bring this up...again. I have searched the forums, and I cannot find an answer to this. I am still working in DVD SP 2. I have found that when using a menu template based on a .mov (video) file - for example the Theater Marquee template - instead of a .tif or .jpg template, that the video does not work in the simulator nor does it work if I burn it to DVD then try it in a DVD player.
PowerMac G4 Dual 1.3GHz Mac OS X (10.3.9)

Let me be a little bit more specific as to what the problem is. If I use any of the menu templates that have a moving, or video, background (which use .mov files) and I go to check them in the simulator, all I see are the title and the buttons. There is a brief one-second flash of the background when it first runs, but then it's just a black background. The music that is associated with it plays, though. I've tried looking at the settings in the inspector, but I can't see anything to change that would affect the display of the template. I have read some other posts where the problem may be solved in DVD SP 3, but I'm not about to drop another $250 or more for a program because the one that should be working doesn't work.
PowerMac G4 Dual 1.3GHz Mac OS X (10.3.9)

Where left off video setting not working in ios 7

Since upgrading to ios 7 the 'Where left off' stting on the Video is not working. I have turned it off/on and it is ticked. Every time I switch off the iPad 2 and then turn it on again the last video played place is not remembered - it always resets at the beginning. This happens on my iPhone 4s as well as that is at ios 7 now as well. Both devices were OK with remembering the video place before upgrading.
The videos are produced from Handbrake and not store purchases but I dont have any store purchases to try it out.
Anyone else seeing this (or not)
Paul

I have this problem too since IOS7, except I don't have to switch my ipad off, I simply have to have not watched a video for a bit and when I switch back to the vid app it forgets all over again. VLC looks to be the much better app

Video is not working with build in camera - HP 856...

Hello,
the video is not working since Skype 6.3
I have HP 8560p with Windows 7 32bit
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Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Info on all installed devices should be available in this file.
Be aware that you will have to zip this file before attaching it here.

Updated my iphone 3gs, lost my music and apps, they are backed up on itunes, how do I move them back to my phone, tried to sync but not working, please help

Updated my iphone 3gs, lost my music and apps, they are backed up on my computer but i cannot move them over to my phone, tried to sync but not working, please help

well first make sure that when you click on the name of your iphone on the left hand side of itunes that you go to the app and music tab and check mark the sync apps and sync music. then try clicking apply in the bottom right hand corner. then if not try doing it again after going to prefrences in the top menu and going to devices tab and click reset sync history if that doesnt work with music try and drop and drag to the name of your iphone, lastly if that doesnt work you can try restoring from a backup from before you updated. it will keep the new software but put everything that was on your phone when you created the backup back onto your phone.
http://support.apple.com/kb/HT1351 for syncing music

Hi I'm trying to purchase but not working

Hi I'm trying to purchase but not working. It's telling me to contact apple support. I bought today one time but I can't buy again. I contact the bank and they said there is nothing wrong from their side so the problem only with the apple store. Please advice.

iTunes and App store
Contacting the iTunes store
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]

Video podcasts not working

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