Trying to watch a tv show on iTunes that was purchased on my Apple TV

I am trying to watch a tv show that I purchased on my Apple TV, using my laptop and iTunes. My iTunes is using the same iTunes account as the apple tv. But none of my content, movies, or tv shows purchased on the apple tv show up in iTunes.

Never mind, found it.........

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HT201209 We have a gift card for iTunes that was purchased in the United States and we live in Canada and iTunes won't allow us to redeem it. Is there any way we can exchange it?

We have a gift card for iTunes that was purchased in the United States and we live in Canada and iTunes won't allow us to redeem it. Is there any way we can exchange it?

Sorry, but as KP guessed, Apple will not exchange the card, and you are correct that you can't use a US iTunes card in Canada. You will need to give or sell it to someone in the US.
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I have music in iTunes that was purchased with an account that no longer exists. I'm transferring music to a new computer so the new iTunes is asking me to sign in to the old account to authorize the old music. Is there a work-around for this?

Just to clarify: I purchased some of my older music in iTunes with an account that got deleted. I cannot recover or use this old account. I transferred music from my old iTunes to a new computer and that new iTunes on the new computer is asking me to sign into the old account to authorize the music. So, is there another way to transfer this music to my new iTunes? I'm using a USB thumb drive to transfer the music. Also, music that was purchased with my current account tranfers just fine.

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Trying to watch a tv show on Itunes and it ask for authorization

So, I went ahead and authorized it using my password, and I received the authorization successful message. It said I authorized 1 of 5 computers. At that point, I tried to run the tv show again and I get the exact same message saying it needs to be authorized. I tried this several times. I have done everything that Apple said to do and my computer and softward are all up to date and nothing will fix this. Of course, Apple will not help me with this problem. I hope someone out there can. Thanks in advance!
Adam

Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your iPad then try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on ioS 6) and then log back in and see if it then works on it.

Cannot access content within iTunes that was purchased on my iPhone!

When trying to access an album on my iTunes Library on my iMac that I have just purchased on my iPhone, I get the following error message...
This computer is already associated with an Apple ID.
You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 79 days.
Apparently this required my Account resetting with Apple, but I do not know how to get this completed!
Message was edited by: duncanrist

Do you have more than one AppleID, or was the computer used with a different AppleID with another user recently?
iTunes Store: Associating a device or computer to your Apple ID - http://support.apple.com/kb/HT4627 - In connection with, "When you turn on iTunes Match or Automatic Downloads, or when you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID." "Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days." - Additional instructions for "Removing an associated device or computer from an Apple ID"
If somebody else used that computer with their AppleID in the past 90 days you cannot download past purchases from your account for 90 days. You can, however, transfer your purchases directly from the phone to the computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store

I'm trying to buy a tv show on iTunes and it tells me my apple I.d is disabled what am I suppose to do

I need help with my I pad it won't let me download any shows even the seasons I bought it says when I try to download it that my apple I.d. Is disabled

Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your iPad then try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on ioS 6) and then log back in and see if it then works on it.

I'm trying to watch a tv show in my iPad but it keeps freezing 15minutes into the program. How can I fix this?

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If you are trying to open an xml based pdf file, then it is not supported on the present version of Reader for iOS.

I tried to download a tv show off iTunes on my iPad and it keeps saying I can't download it at this time. But I've paid for it already, how can I fix it?

I tried to download a tv show off iTunes on my iPad and it keeps saying I can't download it at this time. But I've paid for it already, how can I fix it?

Try to sign out of iTunes and sign back in, that usually fixes authentication problems.

While watching a tv show in itunes the audio is not in sync with the character mouth movement

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Welcome to Apple Discussions!
I believe the default transfer option for TV Shows is to transfer all unplayed TV Shows. If you've already played them, this may be the reason they are not transferring any longer. Double check the preferences:
1) Connect your iPod to the computer and select it when it appears in iTunes under source (on the left).
2) Click the TV Shows tab
3) Make sure it is set to transfer all TV Shows, not just unplayed ones.
4) Click Apply/Ok
btabz

I show in iTunes that I have purchased some TV shows after view my purchase history. However these TV shows did not download in iTunes nor are they showing in unfinished/interrupted downloads. How do I recapture previously purchased items.

I show in iTunes that I hve purchased some TV shows however they are not showing up in downloads. How do I recapture missing TV shows?

Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded.

I got charged twice for a movie (Safe House). Can i get a refund for that? we were not able to finish the movie and now were trying to watch it again. We have an hour left, however the apple tv is still loading the movie again for 2 hrs

i got charged twice for a movie (Safe House). Can i get a refund for that? we were not able to finish the movie last night, and now we're trying to watch it again. We have an hour left, however the apple tv is still loading the movie again for 2 hrs & 46 mins.

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

When trying to download the latest version of iTunes, I receive the following error "Apple Application Support was not found", any suggestions?

When trying to download the latest version of iTunes, I receive the following error "Apple Application Support was not found", any suggestions?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
tt2

HT5654 Trying to install the latest update for itunes...error received "service apple mobile device failed to start. verify thay you have sufficient priveleges to start system services"...? I have unistalled and tried to reinstall???

Trying to install the latest update for itunes...error received "service apple mobile device failed to start. verify thay you have sufficient priveleges to start system services"...? I have uninstalled and tried to reinstall???

Hello Kimberly0914,
It sounds like you have tried to launch iTunes after a recent update due to this error message, and you cannot install iTunes after uninstalling. I recommend the troubleshooting from the following article to help you named:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Then download and install iTunes with this link:
http://www.apple.com/itunes/download/
Thank you for using Apple Support Communities.
Cheers,
Sterling

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Trying to watch a tv show on iTunes that was purchased on my Apple TV

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