TS fails to capture OS when installing updates

Question

Hi
Scenario CM 2012 R2
Deploying a build and capture TS
If it installs updates in the TS the
“Prepare Configuration Manager Client” step fails
If software updates are not set to install it works fine
I am not sure why it fails here?
After the client cache us deleted as part of the
“Prepare Configuration Manager Client” step
Stopped the service 'ccmexec' successfully PrepareSMSClient 17/02/2014 13:52:15 3484 (0x0D9C)
Successfully stopped the client agent service. PrepareSMSClient 17/02/2014 13:52:15 3484 (0x0D9C)
Removing SitePolicy succeeded. PrepareSMSClient 17/02/2014 13:52:15 3484 (0x0D9C)
UnAssigning the SMSClient succeeded PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
Successfully opened client certificate store. PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
No certificates to delete PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
Deleting Client properties from file C:\WINDOWS\SMSCFG.INI succeeded. PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
Reseting the Trusted Root Key successful PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
Deleting instance of 'CCM_Client' successful PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
Deleting any existing TS execution requests so they are not captured into the image PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
Deleting 0 instance(s) of 'CCM_TSExecutionRequest' successful PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
Deleting any existing maintenance tasks so they are not captured into the image PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
Deleting 1 instance(s) of 'SMS_MaintenanceTaskRequests' successful PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
Successfully reset Registration status flag to "not registered" PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
Successfully disabled provisioning mode. PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
Start to cleanup TS policy PrepareSMSClient 17/02/2014 13:52:16 3484 (0x0D9C)
getPointer()->ExecQuery( BString(L"WQL"), BString(pszQuery), lFlags, pContext, ppEnum ), HRESULT=ffffffff (e:\nts_sccm_release\sms\framework\core\ccmcore\wminamespace.cpp,463) PrepareSMSClient 17/02/2014 13:57:25 3484 (0x0D9C)
ns.Query(sQuery, &spEnum), HRESULT=ffffffff (e:\nts_sccm_release\sms\framework\tscore\utils.cpp,3666) PrepareSMSClient 17/02/2014 13:57:25 3484 (0x0D9C)
Wmi query 'select * from CCM_Policy where PolicySource = 'CcmTaskSequence'' failed, hr=0xffffffff PrepareSMSClient 17/02/2014 13:57:25 3484 (0x0D9C)
End TS policy cleanup PrepareSMSClient 17/02/2014 13:57:25 3484 (0x0D9C)
TS::Utility::CleanupPolicyEx(false), HRESULT=ffffffff (e:\nts_sccm_release\sms\client\osdeployment\preparesmsclient\preparesmsclient.cpp,564) PrepareSMSClient 17/02/2014 13:57:25 3484 (0x0D9C)
Failed to delete policies compiled by TaskSequence (0xffffffff) PrepareSMSClient 17/02/2014 13:57:25 3484 (0x0D9C)
Failed to prepare SMS Client for capture, hr=ffffffff PrepareSMSClient 17/02/2014 13:57:25 3484 (0x0D9C)
pCmd->Execute(), HRESULT=ffffffff (e:\nts_sccm_release\sms\client\osdeployment\preparesmsclient\main.cpp,136) PrepareSMSClient 17/02/2014 13:57:25 3484 (0x0D9C)
Failed to prepare SMS Client for capture, hr=ffffffff PrepareSMSClient 17/02/2014 13:57:25 3484 (0x0D9C)
Process completed with exit code 4294967295 TSManager 17/02/2014 13:57:25 732 (0x02DC)
!--------------------------------------------------------------------------------------------! TSManager 17/02/2014 13:57:25 732 (0x02DC)
Failed to run the action: Prepare Configuration Manager Client.
Unknown error (Error: FFFFFFFF; Source: Unknown) TSManager 17/02/2014 13:57:25 732 (0x02DC)
Thanks

Answer 1

Hi!
This issue occurs if the machine has approx. or more than 65.000 Software Updates polices assigned to the machine. The "Prepare Configuration Manager Client" step in the TS will then fail.
To work around this issue, simply use below example "PowerShell script" and run it as a step before "Prepare ConfigMgr Client" in the Build Capture TS. The script will clean-up WMI correctly and the "Prepare ConfigMgr Client" will
run. 
This is how the script works!
1. First the script Counts the number of "Software Updates Polices" assigned to the machine and logs this to the log file in CCM Logs Directory.
2. The script then tries to remove the "Software Updates Polices". It will fail to delete all polices.
3. By re-runing these steps, we will sucessfully be able to remove all Software Updates polices.
$Policy = @(Get-WMIObject -Namespace root\ccm\policy\DefaultMachine\RequestedConfig -query("Select * from ccm_policy where PolicySource='ccmtasksequence'"))
$policy.Count | Out-File $Env:WinDir\CCM\Logs\OSD_PrePareConfigMgrClient.log -Append
Get-WMIObject -Namespace root\ccm\policy\DefaultMachine\RequestedConfig -query("Select * from ccm_policy where PolicySource='ccmtasksequence'") | Remove-WmiObject
$RemainingPolicy = @(Get-WMIObject -Namespace root\ccm\policy\DefaultMachine\RequestedConfig -query("Select * from ccm_policy where PolicySource='ccmtasksequence'"))
$RemainingPolicy.Count | Out-File $Env:WinDir\CCM\Logs\OSD_PrePareConfigMgrClient.log –Append
Get-WMIObject -Namespace root\ccm\policy\DefaultMachine\RequestedConfig -query("Select * from ccm_policy where PolicySource='ccmtasksequence'") | Remove-WmiObject
$RemainingPolicy = @(Get-WMIObject -Namespace root\ccm\policy\DefaultMachine\RequestedConfig -query("Select * from ccm_policy where PolicySource='ccmtasksequence'"))
$RemainingPolicy.Count | Out-File $Env:WinDir\CCM\Logs\OSD_PrePareConfigMgrClient.log –Append
Get-WMIObject -Namespace root\ccm\policy\DefaultMachine\RequestedConfig -query("Select * from ccm_policy where PolicySource='ccmtasksequence'") | Remove-WmiObject
$RemainingPolicy = @(Get-WMIObject -Namespace root\ccm\policy\DefaultMachine\RequestedConfig -query("Select * from ccm_policy where PolicySource='ccmtasksequence'"))
$RemainingPolicy.Count | Out-File $Env:WinDir\CCM\Logs\OSD_PrePareConfigMgrClient.log –Append
Use it for what it is worthr, it resolved my issue :)
PS! This has been reported to Microsoft Premier Support.
Best Regards Anders Horgen