TS1248 trackpad stuck down on intel macbook pro

Any advice on help for my trackpad which is stuck down, 5 year old computer and has had no misuse

Try removing the battery. You have to make sure that your have your computer plugged into the mains, and that it doesn't become disconnected whilst you are using it without the battery installed.
Place the laptop back onto a flat surface (without the battery installed, but still plugged into the mains), and see if the fault has been rectified.
What happens, is that, over time, the heat generated by the MacBook Pro warps and distorts the battery casing. The battery is housed over the trackpad circuitry, so that as the battery casing warps, it presses up against the circuitry and causes all sorts of mayhem.
If you discover that this is the cause of your problem, the only remedy is to replace the battery.

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Unable to load Flash 9 on my Intel MacBook Pro

Unable to load Flash 9 on my Intel MacBook Pro but can on my
Intel iMac. I spoke with a Tech from the Mac Store service area and
was told that there in a thread on this issue but I can't find it.
The basic issue is that I am able to load Adobe Flash Player
9 on my Intel iMac but not on my Intel MacBook Pro and I'm unable
to determain why. I tryed uninstalling and reinstalling three times
and found no difference.
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Dave

I bought the $29 version of Snow Leopard (not the kosher way of doing things, i know.
If you read the license agreement, there's actually no difference between what's allowed with the $29 copy and the $169 boxed set. The only difference is that the boxed set also includes iLife and iWork. There is also, despite what some will have you believe, nothing in the license agreement that requires Leopard to be pre-installed except in the case of the $10 disk purchased as part of the Up-to-Date program (for folks who bought a machine shortly before SL was released). So, you're not being bitten by some technical requirement for Leopard to be present.
I get a flashing folder with a question mark. My disk drive makes some crazy noises as well, and it seems to start running fast, then slowing down. I think it may have caused a minor scratch on the disk as well.
Sounds like it's possible the drive could be failing, though that's impossible to say for sure remotely. One man's crazy noises are another man's normal state of operations. Do other DVDs work in your drive?
I'll also need to do an "Archive & Install" since there are tons of important files on this machine.
*DO NOT* attempt to install a system update on this machine unless you have good backups! If something goes wrong, you're screwed if you didn't have a backup. Hopefully, you have not reached that point already... I'm unclear on whether your machine is no longer able to boot, or if it's only having trouble when you try to boot from the SL disk.
If your machine is still functional, your first priority before doing *+anything else+* should be to make at least two backups. See my [Mac Backup Guide|http://www.reedcorner.net/thomas/guides/backups> for assistance with this.
If your machine can't boot anymore, let us know and we'll offer some troubleshooting tips. And don't try to do anything else with it until you've consulted with some expert, whether here or at an Apple Store or somewhere else.

2007 Intel MacBook Pro Pinwheels and Loss of Sound

Hello all,
So, about three weeks my 15" 2007-model Intel MacBook Pro running Snow Leopard began acting very strangely. All at once, after my computer had been on for most of the day, the toolbar item processes like Airport, Sound, Time Machine, etc. all began to display rainbow pinwheels of doom, with about a 10-second return to normality every ten minutes or so. This caused computer actions like playing sound, connecting to internet, opening force-quit, changing volume, etc. to only occur (and all at once) within that 10-second window. Other processes like Safari ran smoothly but very slowly--tabs would reset themselves, Flash refused to load, pages did not change for tens of seconds. Looking at my activity monitor, I could see that my CPUs were mostly idle, so I think that rules out some kind of malware coming in and gumming up the system. I tried restarting Finder, and then restarting the computer, but neither had any effect, and I also noticed that while shutting down, my computer would display the gray startup screen and a gray loading pinwheel for several minutes between leaving the desktop and powering off.
However, this behavior went away after that night, and so I dismissed it as a minor problem and thought no more of it. In the intervening three weeks (about a week-and-a-half ago), I upgraded my machine to Lion so that I could start an iOS coding project for work--as I upgraded, I also got rid of a Boot Camp Windows partition I'd been carrying around and didn't need anymore.
For the first two weeks, everything went fine, and there were no problems with Lion. However, this pinwheeling/slowdown problem has returned with a vengeance! The same symptoms have appeared, except they are becoming less and less intermittent/more persistent.
I have also been able to verify that my software is completely up to date, and that restarts have no effect on this new appearance of my issue. It seems to come and go as it pleases.
Does anyone have any idea what's going on or how to fix it?

the toolbar item processes like Airport, Sound, Time Machine, etc. all began to display rainbow pinwheels of doom,
For the toolbar issue... it's actually referreed to as the menu bar.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Preferences/com.apple.systemuiserver.plist
Clicik Go
Move the com.apple.systemuiserver.plist file to the Trash.
Restart your Mac.
If that didn't help, use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.

Sudden slow-down of my MacBook Pro

I have experienced a recent significant slowdown on my MacBook Pro. Since it occurred soon after I finally got around to loading Yosemite, I was concerned that the new OS was a bit too much for the 5yr old laptop. I found an older (long!) thread that recommended etrecheck and post the results in a new discussion. I know there are some things I need to clean up too.
Problem description:
Sudden and significant unexplained slow-down of my MacBook Pro. I get a lot of spinning pinwheels just opening and closing applications.
EtreCheck version: 2.2 (132)
Report generated 4/19/15, 9:28 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Video Information: ℹ️
    NVIDIA GeForce 320M - VRAM: 256 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 7:0:51
Disk Information: ℹ️
    TOSHIBA MK5055GSXF disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (304.06 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    HL-DT-ST DVDRW GS23N
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Internal Memory Card Reader
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Application Support/Hotspot Shield
    [not loaded]    com.anchorfree.tun (1.1.1 - SDK 10.8) [Click for support]
        /Library/Application Support/Symantec/Protector
    [not loaded]    com.symantec.kext.protector.panther (1.0f5) [Click for support]
    [not loaded]    com.symantec.kext.protector.tigerplus (1.0f5) [Click for support]
        /Library/Extensions
    [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
    [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
        /Library/StartupItems/SymAutoProtect
    [not loaded]    com.Symantec.kext.SAVAPComm (11.0.6) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.Ralink.driver.RT2870USBWirelessDriver (4.2.0) [Click for support]
Startup Items: ℹ️
    WiUtilityUSBStartUp: Path: /System/Library/StartupItems/WiUtilityUSBStartUp
    NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
    SMC: Path: /Library/StartupItems/SMC
    SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
    SymProtector: Path: /Library/StartupItems/SymProtector
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [loaded]    com.carbonite.launchd.carbonitealerts.plist [Click for support]
    [running]    com.carbonite.launchd.carbonitestatus.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.sophos.uiserver.plist [Click for support]
    [running]    com.symantec.quickmenu.application.plist [Click for support]
    [running]    com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
    [failed]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.anchorfree.ajaxserver.plist [Click for support]
    [running]    com.app4mac.CheckUpAgent.plist [Click for support]
    [running]    com.carbonite.launchd.carbonitedaemon.plist [Click for support]
    [running]    com.fitbit.galileod.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [loaded]    com.sharpcast.xfsmond.plist [Click for support]
    [running]    com.sophos.common.servicemanager.plist [Click for support]
    [running]    com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [failed]    com.apple.CSConfigDotMacCert-[...]@mac.com-SharedServices.Agent.plist [Click for details]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [not loaded]    com.zeobit.MacKeeper.Helper [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    iTunesHelper    UNKNOWN Hidden (missing value)
    Skype    UNKNOWN (missing value)
    Canon IJ Network Scan Utility    Application (/Library/Printers/Canon/BJPrinter/Utilities/Canon IJ Network Scan Utility.app)
    Hotspot Shield    UNKNOWN (missing value)
    CheckUpAlert    Application (/Applications/CheckUp.app/Contents/Resources/CheckUpAlert.app)
    SMARTReporter    UNKNOWN (missing value)
    AwakeHAWNU1UI    UNKNOWN (missing value)
    Dropbox    Application (/Applications/Dropbox.app)
    Hotspot Shield    UNKNOWN (missing value)
    Fitbit Connect Menubar Helper    Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
    SAVDiskMountNotify    Application (/Library/Application Support/Symantec/AntiVirus/SAVDiskMountNotify.app)
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    SymSecondaryLaunch    Application (/Library/Application Support/Norton Solutions Support/Scheduler/SymSecondaryLaunch.app)
Internet Plug-ins: ℹ️
    Default Browser: Version: 600 - SDK 10.10
    OfficeLiveBrowserPlugin: Version: 12.2.8 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 9.5.5 [Click for support]
    GarminGpsControl: Version: 2.9.2.0 Release [Click for support]
    EPPEX Plugin: Version: 3.0.5.0 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 45 Check version
3rd Party Preference Panes: ℹ️
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    Flash Player [Click for support]
    Growl [Click for support]
    Java [Click for support]
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    Symantec\nQuickMenu [Click for support]
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Time Machine: ℹ️
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Top Processes by CPU: ℹ️
        27%    syncdefaultsd
        12%    WindowServer
        10%    mds
        10%    CarboniteDaemon
         9%    CheckUpAgent
Top Processes by Memory: ℹ️
    613 MB    kernel_task
    0 B    askpermissiond
    0 B    softwareupdated
    0 B    secinitd(2)
    0 B    coreservicesd
Virtual Memory Information: ℹ️
    1.94 GB    Free RAM
    6.06 GB    Used RAM
    0 B    Swap Used
Diagnostics Information: ℹ️
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    Apr 18, 2015, 04:59:32 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-18-165932_[redacted].crash
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Back up your Mac if you have not done so already. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.
Update OS X. Version 10.10.3 is the current release. To learn how to update OS X read Update OS X and App Store apps on your Mac - Apple Support.
Remove the following garbage from your Mac.
"MacKeeper"
"Sophos"
"Symantec / Norton"
"Trusteer Rapport"
Your Mac cannot operate properly with those products installed.
One or more of the following support documents may be applicable:
Uninstall Norton Internet Security for Mac
Removing Symantec programs for Macintosh by using the RemoveSymantecMacFiles removal utility
RemoveSymantecMacFiles
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
http://www.sophos.com/en-us/support/knowledgebase/120838.aspx
Verify their complete and permanent eradication from your Mac. Don't use any other techniques to get rid of them.
"Carbonate" is known to run poorly on Macs.
"App4Mac" is outdated and obsolete.
Other problems may be present.
You need to become much more circumspect regarding the software you choose to install. I apologize if that comes across as blunt, but you appear to have been exerting quite some effort in an attempt to prevent your Mac from working the way it's supposed to work.

Postscript fonts on Intel MacBook Pro

I used a lot of postscript font families on my old Powerbook. Will these font packages function properly with the Intel processor? Do they use Rosetta, or are fonts already "universal" in design? Any problem with Word in particular, which is already a little buggy under Rosetta?
Thanks!
MacBook Pro 2Ghz Mac OS X (10.4.6)

I have a new Intel MacBook Pro 17" running Tiger 10.4.7 and am pulling my hair out because of the MS Word crashing because of a font problem.
Have already lost countless hours trying to identify the source of the problem when all comes crashing down. Have narrowed it down to Word 2004 and a particular font that is used in ALL my old documents. The font checks OK in several font checking utilities. But Word crashes and brings the whole system down with it when trying to SAVE.
Obviously from past posts this crash does not appear limited to just one particular font or font style. If the problem is truly something in apple system software, I think they need to fix this QUICKLY! Apple.. are you listening!!! WE CAN'T WORK TILL YOU FIX THIS!
cheers,
SF

Dear CCC, Hi, I bought a refurbished Macbook 4,1 at present it is running Lion 10.7.5( although it is an older machine circa 2008) I would like to transfer everything from my old machine( early intel Macbook Pro) to the newer machine. My older machine run

Dear Friends,
Hi, I bought a refurbished Macbook 4,1 at present it is running Lion 10.7.5( although it is an older machine circa 2008) I would like to transfer everything from my old machine( early intel Macbook Pro) to the newer machine. My older machine runs Mac OS x 10.6.8 and that allows me run some very old software. Should I make a time machine back up?and restore from that or use Carbon Copy Cloner? to transfer everything, the system, applications and data.
Thanks for your help
-Walt

Here you go:
Connect the two using a Firewire cable. Boot the newer machine in Target Disk Mode. Boot the older one normally. The disk for the newer machine will appear on the older machines's Desktop.
Drive Partition and Format
1. Open Disk Utility in your Utilities folder.
2. After DU loads select newer machine's hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
Clone using Restore Option of Disk Utility
1. Select the destination volume from the left side list.
2. Click on the Restore tab in the DU main window.
3. Select the destination volume from the left side list and drag
it to the Destination entry field.
4. Select the source volume from the left side list and drag it to
the Source entry field.
5. Double-check you got it right, then click on the Restore button.
Destination means the newer machine's drive. Source means the internal startup drive.

Final Cut express upgrade for intel macbook pro

I need help i used to have a G5 desktop and got DVD Studio Pro 3 and then i got Final Cut pro 4 with Upgrade, i try to install this software to the intel Macbook Pro wich i have 2 gig of memory, but if I install DVD Studio Pro 3 and Final Cut pro 4 it will run too slow and there is also the error pf agp graphic card missing i know that if you hit esc will run but it is to slow my hp 2.0ghz is faster i need help on which is the best upgrade for the intel mac so i don't have to purchase the software again i saw on www.apple.com/universal/crossgrade there are some option i call apple and they told me to buy the Final Cut Pro 4 or HD (4.5)for $199.00 but i want to make sure this is what i need to do! help

Yes you need to crossgrade to 5.1
The offer only lasts until the end of December and after that it'll probably go back up to $699.
Also I wanted to point out that you're in the Final Cut Express forum asking about Final Cut Pro. Not a huge deal but in the future you might get better results asking Final Cut Pro related questions in the Final Cut Pro forum.
i know that if you hit esc will run but it is to slow my hp 2.0ghz is faster
Your HP runs Final Cut Pro and DVD Studio Pro faster?!? Huh...Bwa?!?
By this I assume you mean your HP runs comparative programs faster (Avid)

Upgrade final cut pro for intel macbook pro

Hi I need help i have the old software for a G5 i just got a g4 intel macbook pro i install final cut express version 1 and then i got a upgrade to final cut pro 4, i install this software but runs too slow and there is te problem with agp card i know if you hit esc will run but too slow, which is the best upgrade that i can do for this laptop, since i call apple they advs me to go to http://www.apple.com/universal/crossgrade/ and get the $199 upgrade of Final Cut Studio 5.1 Universal. will this work on my g5 and my new intel mac "will it run faster on the intel mac after doing the upgrade.

apple they advs me to go to
http://www.apple.com/universal/crossgrade/ and get
the $199 upgrade of Final Cut Studio 5.1 Universal.
Yes, this is what you should do.
will this work on my g5 and my new intel mac "will it
run faster on the intel mac after doing the upgrade.
Yes.

MPEG2 component will not install on Intel Macbook Pro

I have just purchased the MPEG2 component and am trying to install on an Intel Macbook Pro.
My Quicktime Version is 7.1.3 (Pro)
When I run the installer in the folder for Quicktime 6.4 and later & Intel Macs.
I get "Quicktime MPEG2 cannot be installed on this computer"
Any ideas?
Cheers,
Mim
Macbook Pro 2.33 Ghz Intel Core 2 Duo Mac OS X (10.4.6)

Unfortunately that did not help.
Here is the installer log.
Jan 10 18:54:39 Sean-MacBook-Pro : Opened from: /Users/Sean/Desktop/QuickTimeMPEG2.pkg
Jan 10 18:54:39 Sean-MacBook-Pro : It took 0.259875 seconds to finish launching.
Jan 10 18:54:40 Sean-MacBook-Pro : Distribution: QuickTime MPEG2
Jan 10 18:54:42 Sean-MacBook-Pro : Installation checks failed.
Jan 10 18:54:42 Sean-MacBook-Pro : Installation check failure. QuickTime MPEG2 cannot be installed on this computer.. This software cannot be installed on this computer..
Jan 10 18:55:23 Sean-MacBook-Pro : @(#)PROGRAM:Install PROJECT:Install-141 DEVELOPER:root BUILT:Aug 19 2006 19:29:45\n
MacBook Pro Mac OS X (10.4.8)

Illustrator CS4 crashes when using save drop down menu on MacBook Pro Yosemite

Illustrator CS4 crashes when using save drop down menu on MacBook Pro Yosemite. Just purchased a new laptop and it has Yosemite installed.

Hi Parisian tiger
What happens when you try to open any file from the same location where you are saving the file using Save As command ?
Will it be possible to join a connect session with me ?
Please do let me know about your time availability ?
Thanks & Regards,
Raghuveer Singh
[email protected]
Time Zone: +5:30 GMT (IST)

Im using intel macbook pro 13" and since I'm using the new OSX Lion, the keyboard backlit won't turn off and it's eating up my precious battery. Im always mobile so this is very important. Apple doing something to fix this bug immediately?

Im using intel macbook pro 13" and since I'm using the new OSX Lion, the keyboard backlit won't turn off and it's eating up my precious battery. Im always mobile so this is very important. Apple doing something to fix this bug immediately?

multiplryan wrote:
To be totally honest, about 3 weeks prior I spilled some milk from cereal on the desk and a little bit got onto the battery.
I don't think you have a case.
You can replace the logic board yourself if you are a DIY'er and save some money.

I can't turn the volume up or down on my MacBook Pro?

I can't turn the volume up or down on my MacBook Pro? It shows a kind of "stop" sign? I can get the speakers to work by connecting my headphones to the computer and choosing the sound to be on the speakers, but as soon as I take the headphones out, I can't get any sound out of the speakers..
Sometimes there is a "Red" light coming out of the AUX-port?

Hey vgamborg,
Thanks for using Apple Support Communities.
This article should help you troubleshoot issues playing sound from the built-in speakers. Try the steps listed, and I quoted a part about the red light.
Troubleshooting issues with no audio from built-in speakers on Macs
http://support.apple.com/kb/ts1574
Check to see if a red light is lit in the line-out port. If so, your Apple computer may need service.
Have a nice day,
Mario

How to uninstall itunes partially down load on Macbook pro

How to uninstall itunes partially down load on MacBook Pro? My MacBook Pro only down load itunes 24% and than free unrespond.

if it was only partially downloaded it shouldn't have installed at all: does your previous version of iTunes work OK?

Reinstall of OS 10.5 on an early intel Macbook pro

I've recently purchased from a university an older intel macbook pro that has been completely wiped. In order to do anything I need to install OS 10.5,but cannot find it anywhere. The computer asks if I'd lioke to reinstall lion but I cannot until I install leopard. Where can I get it?

I wanted to end up with Lion 10.7.5 which apparently is the newest OS that this computer could handle. I would have had to load leopard, then snow leopard, then lion, according to the messages that I was getting. Anyway, I brought the unit in to my local repair joint and found that lion was still on the hard drive though the university had wiped the memory. So I had him dial it in. First time that I couldn't figure things out and needed help, but hey I'm a plant nerd not a computer nerd.
Thanks, Bob

HT1338 Hey, I'm running 10.6.8 on my intel MacBook Pro 17. Can I upgrade to a more recent OS?

Hey, I'm running 10.6.8 on my intel MacBook Pro 17. Can I upgrade to a more recent OS?

Intel Core 2 Duo is a older machine, your taking a risk with a slow machine and your presently installed PPC based software will no longer work.
Look before you leap.
http://roaringapps.com/apps:table
If a firmware update bricks your machine out of AppleCare, then your paying for the fix or a new machine.
IMMO a 3+ year old machine should remain on whatever is stable, take the risk on a newer machine.
10.7 killed my 4 year old 15", was worth $700 at the time. And Apple just basically said "too bad."

TS1248 trackpad stuck down on intel macbook pro

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