TS1277 my itunes wont open beacause of a Data Execution Prevention harming my pc

My itunes wont open because of a Data Execution Prevention harming my PC. What can i do?

I had the same issue after my recent update of iTunes.  I didn't update Quicktime 'cuz I don't use it much (or at all).  On another thread discussing the same issue, I saw that the Quicktime installation can affect iTunes.  So I downloaded the latest Quicktime, installed, redooted - issue fixed (for now). 

Similar Messages

  • ITunes 12 incompatible with Windows Vista Data Execution Prevention FIX

    I have been getting a "Vista Data
    Execution Prevention" error message whenever I closed iTunes for months
    now, and after reading through a few forums, I have found a solution
    that works.  It only takes two minutes.  Long story short:
    1) Start iTunes
    2) Open the Windows Task Manager
    3) Go to the "Proccess" Tab
    4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
    5) Select "Properties" from the drop down menu
    6) Go to the "Compatibility" Tab
    7) Check the Box next to "Run this program in compatibility mode for:"
    8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
    9) Click on "OK" to close the window.
    10) Close the iTunes application
    11) Reopen the iTunes application
    12) Close the iTunes application again.
    At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
    P.S. 
    If you want to go back and de-select running
    "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you
    can.  Though this part is totally optional.  The next time you close
    iTunes, you will get one last "Vista Data Execution Prevention" error
    message, but don't worry, it will be the last one.  Try opening iTunes
    again and then closing it, and TaDa, no more error messages.  I don't
    know why running AppleMobileDeviceHelper.exe *32 in compatibility mode
    JUST ONCE solves the problem, but it worked for me.
    Happy new year \o/

    Welcome tocguy. If I may ask you a question: How much memory does your Vista x64 PC have? I have 3 GB, which is the maximum that 32-bit Vista can recognize, but I seem to recall that 64-bit Vista can utilize much more than that, and wonder if that might be why 64-bit users are scarce in the 11.2 thread.
    I have now also done a truly clean reinstall, deleting Apple folders in ProgramData and each user account's AppData folder, and even the iTunes folders in each user's Music folder. Of course I moved my iTunes Media folder to a safe location first, and one iTunes Library backup file suitable for version 11.1.5. I also cleaned the registry. The most I can say is that I sometimes don't get a BEX upon closing iTunes now, but usually I do. I deselected one default setting during installation, "Use iTunes as the default player for audio files." (If an audio file can be opened by Media Player 11, why would I want to open it in a program that gives me a BEX nearly every time I use it? Too bad my AAC files purchased at iTunes Store can't be opened by WMP, but I certainly won't be buying any more of those now.) My advice to other Vista users: Don't waste your time reinstalling, it won't solve the DEP problem.
    Ran the Program Compatibility Wizard to run iTunes in XP SP2 compatibility mode, but abandoned that idea after the first BEX.
    Thought I was onto something when I tried the registry fix at http://blogs.technet.com/b/askperf/archive/2008/06/17/to-dep-or-not-to-dep.aspx. Johnny DEP thought he was so slick when he saw iTunes listed as an exception in his DEP tab, but there was one minor problem (yes I did reboot):
    Oh well, it's probably a bad idea to allow buffer overruns anyway. The fact that this didn't work causes me to think that Enhanced Mitigation Experience Toolkit or Application Compatibility Toolkit would also be a waste of time. Vista users who wish to avoid BEX errors can either downgrade their iTunes (free) or upgrade their Windows (not free).

  • ITunes 12 incompatible with Windows Vista Data Execution Prevention

    I just did a clean install of iTunes 12.0.1 after removing 11.4 and other components as described in Troubleshooting issues with iTunes for Windows updates. I'm running Vista Home Premium 32-bit SP2 with 3 GB RAM. Soon after closing the iTunes GUI, I get a Data Execution Prevention notification:
    I have already tested with every DEP setting except AlwaysOff, which would globally disable an important Windows security feature and is therefore not to be recommended. The problem is apparently a Buffer Overflow Exception. Here are the details from one instance:
    Product
    iTunes
    Problem
    Stopped working
    Date
    10/16/2014 7:37 PM
    Status
    Report Sent
    Problem signature
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 12.0.1.26
    Application Timestamp: 543e558b
    Fault Module Name: StackHash_d697
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 105059cc
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: d697
    Additional Information 2: 2bd40df4cf0a606a4574668730104c34
    Additional Information 3: d700
    Additional Information 4: cb2d139a5bee9dfc5c0d03df08159e62
    Extra information about the problem
    Bucket ID: 50
    This is actually not a new problem. As an experienced user of 32-bit Vista, I would have to say that the last compatible iTunes version was 11.1.5. See also Windows Vista problem reports after latest Itunes 11.2 update.

    I have been getting a "Vista Data Execution Prevention" error message whenever I closed iTunes for months now, and after reading through a few forums, I have found a solution that works.  Long story short:
    1) Start iTunes
    2) Open the Windows Task Manager
    3) Go to the "Proccess" Tab
    4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
    5) Select "Properties" from the drop down menu
    6) Go to the "Compatibility" Tab
    7) Check the Box next to "Run this program in compatibility mode for:"
    8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
    9) Click on "OK" to close the window.
    10) Close the iTunes application
    11) Reopen the iTunes application
    12) Close the iTunes application again.
    At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
    P.S.   If you want to go back and de-select running "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you can.  Though this part is totally optional.  The next time you close iTunes, you will get one last "Vista Data Execution Prevention" error message, but don't worry, it will be the last one.  Try opening iTunes again and then closing it, and TaDa, no more error messages.  I don't know why running AppleMobileDeviceHelper.exe *32 in compatibility mode JUST ONCE solves the problem, but it worked for me.
    Happy new year \o/

  • Error when opening PowerPoint related to Data Execution Prevention Mode

    I am experiencing an error when attempting to open a PowerPoint file. . Here is the full message: "powerPoint is experiencing a serious problem with PowerPoint com add in. This add-in is incompatible with Data Protection Execution Mode and should be disabled or upgraded to the latest version. Do you wish to disable?" I am using PowerPoint 2010 and Adobe Presenter version 8.

    I've continually experience the same issues. I have updated to Presenter 8.02.
    If I open a project by double-clicking the .pptx file I get the following error message:
    "Run-time error '-2147467259 (80004005)
    SlideShowWindow (unknown member) :Invalid request. Automation rights are not granted."
    If I then enter the Presenter tab and click an option (for instance "Settings") Powerpoint crashes and restarts itself. Once restarted the following error message is presented:
    "PowerPoint experienced a serious problem with the 'adobe presenter powerpoint com adding' add-in. This add-in is incompatible with Data Execution Prevention mode and should be disabled or upgraded to the latest version. Do you wish to disable this add-in from loading?"
    I can often crash Powerpoint with the same DEP warning by closing the presentation with the window's "X" button - Powerpoint restarts itself and gives the same DEP warning as above.
    I normally choose to not disable and continue working. If I then go to "Settings" in Presenter again, it will open without problem. It seems that after four to six occurences like this, Presenter will then be disabled by Powerpoint and require resetting in the File-Options-Addins section.
    Alternately, if I open Powerpoint first and then open my project through the File-Open or Recent Presentations list I do not get the Run-time error mentioned above and usually can open a Presenter option ("Settings") without crashing Powerpoint. I can also close the project without incedent if I use the File-Close menu as opposed the the "X" button.
    I am running Win 7 64bit, Powerpoint 2010 32bit with Presenter 8.02.
    Sincerely hoping support is continuing to monitor these threads, as this one was started in November without much response.

  • HT2292 Have upgraded to itunes 11.0.1.12 start itunes and it is closed, message reads I tunes closed to help protect computer, data execution prevention has closed itunes. windows Vista 32bit

    Have upgraded to itunes 11.0.1.12. Start itunes and it is closed with the message itunes closed to help protect computer data execution prevention has closed itunes. operating system is ms vista 32 bit. I have followed the procedures that I can find on the itune support site.

    You're welcome. Glad you got things sorted out.
    (No problem about not spotting the solutions ... the most common causes of this sort of message changes over time, so it's not straightforward to be able to tell when a given piece of advice still applies to the symptoms. Definitely worth posting to try to get a current heads-up on the likely contemporary causes of a particular error message.)

  • Itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

    itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

    Can you start QuickTime on your computer?
    You'll probably have to search for the Windows Installer Cleanup Utility and use it to remove QuickTime Player and iTunes. Then download and install the iTunes again.

  • Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start.  You have insufficent privileges to start system svc.  Help?

    Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start.  You have insufficent privileges to start system svc.  Help?

    Download Itunes from Apple.com, not from within Itunes.
    Redo the install, following the below procedure.   However, when you re-install Itunes,  right click and run the install as administrator.   For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes

  • ITunes wont open, getting error message, hard drive crash

    i had my secondary hard drive die. My windows is on my C: all of my music was on my D:. Now iTunes wont open becuase it cant access D:. If I try to uninstall it tells me it cant find D:. If I try to re-install it says it cant find D:. I have cleaned the registry of iTunes, and it still wont reinstall. Any thoughts, thanks in advanced.

    hi Aaron!
    error 1327.Invalid Drive D:\
    hmmm. that one's consistent with the abrupt change of drive letters too.
    have you tried the InstallShield advice on the 1327?
    Error 1327 Invalid Drive
    love, b

  • ITunes wont open only error message

    iTunes wont open I only get an error message that reads. "The folder iTunes cannot be found or created and is required. The default location for this folder is inside the My Music folder" My music is on an exernal hard drive and it worked before I upgraded and now it wont work.
    Please help

    hiya!
    it's best to leave the "My Music" folder on the C drive. it's a Windows special folder, so having it out on an external can cause weird problems if (say) the drive letter assignment for the external drive changes.
    okay, here's the best place to start:
    iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
    ... but if you run into the complication where "My Music" doesn't appear as an option in TweakUI, try the alternate technique from the following Nigel Carpenter post:
    Nigel Carpenter: re: Itunes problem
    love, b

  • ITunes wont open Error -200

    yep
    well there i was opening iTunes
    and BLAMMO !
    ITunes wont open
    error -200
    what am i doing wrong now
    also coincedently my sound output aint working

    Also, I have not moved any files since updating. Still won't do anything.

  • Itunes Wont Open!!!Error -50

    My Itunes wont open ever since i upgraded to 6.0.before that everything worked fine.ive tried many of the techniques and none have worked.plz help me!!!

    hmmm. okay, if you're currently just getting the "itunes has encountered an error ..." let's try the following technique.
    preliminaries
    download and save a fresh copy of the itunes 6.0.1.3 installer to your hard drive. (eventually we're going to run the install from there rather than online.)
    iTunes 6.0.1.3 Installer
    switch off any antivirus and antispyware applications prior to any uninstalls, installs or repair installs.
    uninstall
    use the complete uninstall instructions given in the following document to remove your existing itunes and quicktime:
    Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
    ... and if you run into problems on the uninstall, try using the Installer Cleanup utility:
    Description of the Windows Installer CleanUp Utility
    reboot after uninstalling.
    reinstall
    remember to switch off your antivirus and antispyware.
    reinstall itunes using the 6.0.1.3 installer you downloaded previously.
    if you get the "itunes has encountered a problem ..." error message again after that install, first check to see if your Quicktime will launch. if you get an error message when you try to launch quicktime, try using the following technique:
    iTunes 6 for Windows unexpectedly quits when opened
    keep us posted on your progress.
    love, b

  • Itunes wont open error message showing

    My itunes wont open it has an error messgae saying "itunes cannot open because of your audio configuration" help please!!

    Hi, M45.
    Have a look at this article in the Apple
    Knowledge Base and let us know if it brings you any
    combination of joy and/or satisfaction.
    I hope this works...

  • Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open

    Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open! Im very frustrated and anything would help! I have Windows 7 or Vista. Idk which

    Hello Dr.Help,
    Thank you for providing so much information about the issue you are experiencing with iTunes.  It sounds like you have tried reinstalling it, but nothing happens when you launch it.  I recommend following the steps in this article to resolve launch issues with iTunes:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Can anyone help? itunes wont open and i need music!

    hello im new to this so excuse me if im rambling.
    Ive recently updated software when turning on my mac when it offered it automatically and now my itunes wont open. A box comes up saying " the application itunes quit unexpectedly. other applications are not affected. click reopen to open the application again" blah blah...
    And of course it wont open if i repeatedly try.
    Can any of you lot tell me what i can do to rectify this and save me a whopping £35.00 that apple isists on getting if you want any help from them via the old phone!
    Thanku thanku thanku if u can shed some light on this for me!
    emac   Mac OS X (10.4.8)  

    You did not indicate the name(s) of the automatic Software Update. Was it just an iTunes update?
    Run the Repair Permissions (Applications/Utilities/Disk Utility) then Restart your computer. Relaunch iTunes.
    If iTunes fails to open, disconnect any Firewire/USB peripherals (except Mouse) and reinstall that same version from the Apple Downloads Website, then repeat the above Repair and Restart.
    DIXIE
    15"iMacG4/800/60GHD/768MB-12PB/867/60GHD/1.12GB-G3/400/1GB   Mac OS X (10.3.9)   AE network

  • My iTunes wont open and my iPhone is stuck and says it needs to connect?

    my iphone has the itunes icon with the arrow pointing to it and the plug in. ive been trying to update it to iOS 5. i just got the new 10.5.2 iTunes it wont open now! i have the Windows XP and the iTunes wont open so it wont say my phone is connected and its been like this for almost 6 hours! i need HELP fast

    tools is at the top of the apple updater but dont get your hopes up

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