TS1277 why cant i connect to the itnues store, it just keeps loading , never loads

When i try to connect to the itunes store it just keeps loading   never loads,

Hi jquinter888,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/ht1527
Cheers,
- Judy

Similar Messages

  • Why cant i connect to the Music Store

    I have been using iTunes for about 2 years now, both on a PC and on my Mac! However I new get a message on both computers saying that I cannot connect to the music store?
    Just for clarification I am in the UK, thus I am trying to access the UK music store!
    Is there a problem with the store?
    Any help would be much appreciated.
    Cheers,
    Mark
    PowerBook G4 & Core2Duo PC   Mac OS X (10.4.7)   PC, Windows XP

    It's just started to work again. Nothing I did!
    Charles.
    Emac 1.42ghz   Mac OS X (10.4.7)  
    Message was edited by: Charles .B.

  • HT1386 Why cant i connect to the itunes store on my new phone?

    I have just got the new iphone 4s, but when i type in my apple id and password, it cant connect to itunes?

    There is an issue affecting some users according to this page : https://www.apple.com/support/systemstatus/
    You could occasionally check that page to see when it's fixed

  • Why cant i connect to the itunes store

    New laptop.   64 bit Windows 7 Home Premium.  Downloaded Itunes.  Cannot connect to Itunes Store.
    'Windows has encountered a problem and will close program' message. 
    Any ideas ???

    Hello notherz
    Start with the article below for troubleshooting iTunes crashing on your computer. You will want to start up in Safe Mode first before moving on to the more advanced troubleshooting steps.
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Regards,
    -Norm G.

  • TS1470 why cant i connect to the itunes update server with my powerbook? my imac will on  the same internet connection.

    why cant my powerbook connect to the itunes server to download an update?

    Hello johnbtrey,
    I've linked an article that details a number of steps that can be followed in order to restore a connection to the iTunes Store on your PowerBook.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Symptoms
    You may be completely unable to access the iTunes Store on your computer or iOS device. You might also see an alert message similar to one of the following:
    "Cannot connect to the iTunes Store. An unknown error has occurred."
    "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
    "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again."
    This article will guide you through the basic troubleshooting for the iTunes Store.
    Cheers,
    Allen

  • Why can I connect to the iTunes store from my ipad

    I'm trying to connect to the app store and it gives me a message saying cant connect

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if the two stores then work.

  • Why Itunes wont connect to the itunes store on my IMB laptop

    No matter how many times i down load itunes it will not connect to the itunes store. When i run the diagnostics I get a no connection to secure itunes store error. How do i fix this so that i can use my computer with my iphones?

    it will not connect to the itunes store.
    Is it just eternally saying "Accessing iTunes Store"? Or is something a bit different going on?

  • Cannot connect to the itunes store. Just downloaded the new version.

    i just downloaded the new version of itunes and cannot access the itunes store. I have seen other comments that other users have posted and they have had the same issues. i am hoping that it will start working within the next few days as other users have said. if anyone knows of any other suggestions as to what can do to fix this please let me know. i have already tried the suggestions that this website has given me and nothing works. if someone can please tell me if this has happened to them and if their itunes store is now working!!?? and how long did it take to start working again????
    the message that comes up:
    *Itunes could not connect to the Itunes Store.*
    Make sure your connection is active and try again.

    Unfortunately I have experienced the same thing, what possessed me to upgrade when the older version worked just fine I will never know. Apple instructions are great if you can understand what they are talking about...is there an itunes for dummies out there??
    Having said all that, I ended up restoring my system under accessories, trying to go back to before the upgrade, but don't think I went back far enough. Am not quite sure when I actually made the upgrade and I could only go back a few days. But what did happen was I no longer got the "unable to connect to the store" message, I am connecting, but I have no pictures. The top part of the screen is all blacked out as is any place there is supposed to be a picture.
    I also cannot listen to anything, nothing happens if I click on a song. I haven't tried to buy anything, so not sure if that works or not.
    Any ideas?
    I was dismayed to see that the previous posts were from the first part of March and it is now April. I as a new upgrader still ended up with similar problems. Doesn't Apple fix any of this stuff in a timely manner? A month is plenty of time to find a patch to take care of this.

  • When I connect to the iTunes store, I see that it has loaded, but none of the albums are showing.

    I connect. I can tell that the page has loaded according to the status bar at the top of the page, but nothing shows up. Just a blank screen. When i click on different tabs, the status bar changes, showing that it is working, but nothing shows up!
    HELP!

    Hey StoneyRidgeBoy
    Thanks for the question, and welcome to Apple Support Communities.
    On August 7th, there were multiple services that were affected. Apple worked quickly to resolve these issues, however you may have experienced them. For more information, see our System Status webpage:
    Apple - Support - System Status
    http://www.apple.com/support/systemstatus/
    If you are still experiencing issues, you may want to troubleshoot with the following articles:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks,
    Matt M.

  • Why cant my itunes open the itunes store

    Theres just a white screen when i click on the Itunes store in My itunes and it is Anoying me beacuse i shall by a song Now.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Setings>iTunes and App Store and sign out and sign back in
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • Trying to run an install to update to Firefox 3.6.16 but Software Update is not making any apparent progress past "Connecting to the update server". Just keeps running... Is this a problem or does the update just take a really long time?

    My computer's current version of Firefox is 3.6.13; clicked on Software Update and received an "strong suggestion" to download the newest version 3.6.16. Clicked to update and now "Downloading Update" has been showing "Connecting to the update server..." for 10+ minutes.

    * Download a new copy of the Firefox program.
    * Firefox 3.6: http://www.mozilla.com/en-US/firefox/all-older.html
    * Firefox 4.0: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install.
    * Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • I am applying an update and it seems to not be connecting to the update server. it just keeps thinking....

    So an update popped up, I hit yes and then it said it recommended that I apply the update as soon as possible. I hit the apply button and now its just the window saying connecting to the update server with the green bar..... but its been that way for the last 15 min now making me believe something is not working properly.

    See:
    * http://kb.mozillazine.org/Software_Update (Software Update not working properly)
    Remove the files in the updates and updates\0 folder.
    You may need to delete active-update.xml and updates.xml as well if present.
    Vista and Window 7:
    C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
    (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
    If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.
    You may need to remove the Firefox program folder to do a clean install of the new version.
    * Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Do not remove personal data if you uninstall the current version.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

  • Says i am connected to the internet,but Google just keeps loading and not give me access to google

    says i am connected to the internet,try to go to google but just keeps loading the page without giving me accessto google

    Hello @laidbacklady,
    I have read your post on how you are not able to access the Internet, and that the web browser keeps loading up. Are you using Internet Explorer, Google Chrome or FireFox? Does this issue occur when you use a different browser? Are you able to connect to the Internet using a different computer? Are you connecting your computer to a wireless or wired network? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. 
    How Do I Find My Model Number or Product Number?
    Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
    Cheers!
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Fire fox is not loading face book, the page is all off to the left and it just keeps trying to load, and there are no pictures

    i have be trying to load facebook all day, but it just tries to load and the writing is all off to the left, and keeps trying to load. the face book login page is magnified and all wonky. i thought it may be a task bar , so i had the Zynga tool bar removed, but the problem still exist...
    no other website is a problem

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • Why wont my itunes sync my iphone and connect to the itunes store?

    for some reason my computer knows my phone is connected to the computer but my itunes doesnt, it also wont connect to the itunes store it just keeps coming up as an error. Ive tried everything to fix this problem but nothing seems to work, someone please help me!!!!

    I just did an update on my iphone 3gs today and its all good but my music wont play.  The songs are all there, but I cant click them, they arent highlighted and able to click.   I cant for the life of me figure out what happened but once it updated, thats when it started today

Maybe you are looking for

  • Why can't I fast forward my podcasts?

    I've just installed the new (disastrous) version of iTunes and I can't fast forward my episodes! This means that if I don't listen/watch an episode until the end and just click on something else on iTunes (for example, another episode of another podc

  • Frozen books on iBooks. Won't open.

    My books will not open on my iPad 2. I can see them all, but cannot open them. This happened after the newest update. I tried deleting the app and resetting my iPad. Can someone help?

  • Edit in Place on test setup

    Obviously, I'm doing something wrong? My test system in my Macbook Pro. I have a folder at the root of my boot drive named STORAGE. I have set it up as a device, and in the Administration/Devices window, I have defined the URI as file://localhost/STO

  • Corrupt thumbnails of imported tiffs

    when i import referenced tiffs. the thumbnails (of the verticals) are becoming corrupted - black and white scant. but, when i click on the thumbnail and the preview pops up, it looks fine. any ideas of what nasty nasty is causing this? or how to fix

  • Upgraded ios7 software on iPhone 4

    I upgraded iOS7 software and now when I type on the keyboard, there's a delay of 5-10 seconds before letters appear on the screen...why?