TS1286 Hello All, I am using a PC and have an iphone - has anyone gotten the error message when sync'g itunes Ox800000A?

Hello All,
I have lost the ability to connect to itunes to update software and apps etc., My PC is giving me an error message of Ox800000A - apple says it may be a USB port problem. Has anyone else received this error problem and if so did you fix it and how?
The USB ports on my PC are working fine? Thanks in advance.

Hi MarcusAH,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iOS: Unknown error containing '0xE' when connecting to a Windows PC
http://support.apple.com/kb/ts3221?viewlocale=fr_fr#0xE800000a
About unknown error 0xE800000a
When connecting your iOS device, iTunes might display an "unknown error 0xE800000a" when the contents of your lockdown directory are unusable. Do the following depending on your operating system:
Windows XP
Disconnect all iOS devices from your computer, and quit iTunes.
Open My Computer from the Start menu.
Choose Tools > Folder Options in the file browser window then click the View tab and change the "Hidden files and folders" option to "Show hidden files and folders."
Click OK.
Navigate to the following folder on your computer, noting that the drive letter can vary depending on which drive letter Windows starts from:
C:\Documents and Settings\All Users\Application Data\Apple
Move the Lockdown folder to the Recycle bin.
Reconnect your iOS device and open iTunes.
Windows Vista or Windows 7
Disconnect all iOS devices from your computer, and quit iTunes.
Open Computer from the Start menu.
Choose Organize > Folder and search options. In the file browser window, then click the View tab and change the "Hidden files and folders" option to "Show hidden files and folders."
Click OK.
Navigate to the following folder on your computer:
C:\ProgramData\Apple
Move the Lockdown folder to the Recycle bin.
Reconnect your iOS device and open iTunes.
Hope this helps,
Mario

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