TS1286 IOS 5

I have an IpAD 1 WITH IOS 4.3. IT WILL NOT LET ME UPDATE TO IOS 5. WHILE TRYING TO DO THE UPDATE, EVERYTHING WAS DELETED AND NOW
I CANT EVEN REINSTALL THINGS LIKE FACEBOOK OR SKYPE

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

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That definitely sounds frustrating! I have actually encountered this same behavior in the past, and switching out the USB to 30-pin cable was the resolution (hardware issue with the cable). Does the same behavior occur when you use a different cable?
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TS1286 IOS 5

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