TS1286 ipod stuck in recovery mode/usb error

My ipod touch 3rd gen is stuck in recovery mode but when i try to recover using itunes i get error message the Ipod could not be restored. An unknown error occurred (9).

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

Similar Messages

  • HT4623 my iphone 5 is stuck in recovery mode with error 14 unknown error coming up each time i try to restore.

    my iphone 5 is stuck in recovery mode with error 14 unknown error coming up each time i try to restore.
    Any suggestions?

    Hi ShinefromOKC,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694
    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different Dock Connector or Lightning Connector to USB cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.
    I hope this information helps ....
    Happy Holidays!
    - Judy

  • Ipod stuck in recovery mode and wont restore

    ipod stuck in recovery mode and wont restore.Also not reconized in itunes anylonger.When I check my usb in device manager says in recovery mode!
    Using PC with windows 7 64bit! Tried DFU mode but it boots back showing a usb,plus an itunes icon on the screen!

    - Reboot the computer
    - Try another USB port and cable
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Jailbroken iPod stuck in recovery mode iTunes and PC won't recognize

    Hello,
    First of all, I bought my iPod Touch 8GB 2G (modelnumber is A1288,so according to Apple it's 2G) second hand. Second, I'm really a noob! I don't know anything bout iPods, so please explain everything extensively. I bought the iPod for my little brother, and he decided to jailbreak it. Unfortunately, I didn't know that, so when I tried to erase all data from the iPod at once, it got stuck in recovery mode (with the usb cable and itunes logo). iTunes doesn't recognize the iPod, the PC (win7, 64-bit) doesn't recognize the iPod either (it reports: 'Windows doesn't recognize the USB device'). DFU mode doesn't do anything. The device is called 'Unknown Device' in Device Manager. I tried to manually update the driver of the iPod with C:\Program Files\Common Files\Apple\Mobile Device Support\Driver but it failed (Code 10. Device doesn't start). De failed attempt only resulted in the change of the name from 'Unknow Device' (with a yellow exclamenation mark) into 'Apple Mobile Device USB Driver'. But when I connect the iPod to another computer it's back to 'Unknown Device' again and gets Code 43 in Device Manager. What can I do?
    With kind regards,
    Rosa (from the Netherlands)
    Problems:
    Jailbreak (don't want it)
    Stuck in recovery mode (usb cable and iTunes logo)
    iTunes doesn't recognize the iPod
    Windows doesn't recognize the device
    Unknown Device' at Device Manager
    Can't update the driver via Device Manager (Code 10. Device doesn't start. And on another laptop Code 43)

    Sometimes jailbreaking bricks the device.

  • TS1363 4th gen IPOD stuck in recovery mode?

    4th Gen IPod stuck in recovery mode, how do I reset or restore?

    Connect it to iTunes.  If iTunes doesn't see the iPod, try manually connecting the device to iTunes in recovery mode using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • IPod Touch 4th Gen stuck in recovery mode, no error message!

    I have an iPod Touch stuck in recovery mode. It has a picture of a usb cord pointing to the iTunes symbol. When I plug it into a computer it says "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." So i did. After it had finished it came up with that message again! Also I've tried using DFU mode and it didn't work. Suggestions?

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I tried upgrading my ipod touch to 1os 6, then it got stuck on recovery mode, saying error 3194

    i tried upgrading my ipod touch to 1os 6, then it got stuck on recovery mode, saying there was an error 3194, i went on youtube to search for all the support, i was told to change my hosts file to boot from cydia or something like that, i tried more than 10 times it didnt wor, my itouch is pratically useless now. what can i do?

    The following covers the varios error codes included 3194 and 1603
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Also
    3194-How do I reset the hosts file back to the default?
    iPhone Error 3194 - How to Fix iTunes Error 3194?
    Fix Error 3194 from iTunes during iPhone restore

  • IPod stuck on recovery mode cannot restore error 3004

    Hello,
    My iPod Touch 5th gen is stuck on recovery mode for two days now. I have lost all of my important files, but I am hoping to make it work again.
    I was updating to ios 8 the other day and suddenly my iPod turned off and was stuck on recovery mode. No big deal, but then, as I was to restore it, iTunes only says that "The iPod 'iPod' could not be restored. An unknown error occurred (3004)."
    I'm here now because I have tried all of the fixes. I have tried to put it on DFU mode (didn't work), changed my DNS settings, updated my iTunes, uninstalling, reinstalling it, turned my PC on and off, used another PC, but nothing has worked. I used some external programs that can get my iDevice to get in and out of DFU mode, but it has not worked.
    I am on PC, Windows 8.
    Hope anyone can help.

    DId you try:
    Try to restore or update on another computer with a different Internet connection.

  • Help!!! Ipod stuck in recovery mode!!

    My IPod touch (4th generation 8G) is stuck in recovery mode. When I try to restore it ITunes says that an error (1604) has occurred. I have tried switching USB ports and using different cables but nothing works!! And sometimes ITunes doesn't even recognise that my IPod is plugged in, I know it is because my computer makes the noise that means something is plugged in!! Please help!!!

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694#error1604

  • Stuck in recovery mode. Error code 9

    My iPod was fine but I went to go restore it on my computer to delete everything so I plugged it in and clicked restore, It said "Would you like to restore and update?" So I clicked yes. After iTunes downloaded the 4.2.1 firmware and my iPod went into recovery mode it extracted the firmware, started to put it on my iPod, then when it would "Verify iPod" or whatever it would go back to the recovery mode screen that says "Connect to iTunes" and on iTunes it would tell me it couldn't restore with error 9.
    I've tried a different USB port, different cable, different computer, the thing where you remove itunes remove quicktime and the itunes helper etc and then reinstall it all.
    I keep trying and over and over I get "error 9"

    I had the same thing happen. After reinstalling itunes and trying lots of things with Applecare over the phone, they put in a repair order and are sending me the packaging to send it in with. The computer could see the phone, but the phone didn't recognize that it was connected to Itunes.

  • Help, My ipod stuck in recovery mode after update!

    HI
    Updated mt ipod touch to 4.0, evrything was goimg well then a got message to install device driver, windows cant find driver and my ipod is stuck in recovery mode! itunes doesnt detect it either (reinstalled itunes and upto date)
    Help im stuck!!!
    posted a screen shot to so you can see what messages im getting.
    http://i69.photobucket.com/albums/i72/DeniseAngel27/sims/ipod.jpg

    Hi
    the first link did the trick. itunes now recognises my ipod but as it is restoring i get a error that says "ipod could not be restored. An unknown error occurred (21)"
    so it wont restore now! I copyed the error report, here's what it says.
    2010-06-29 22:44:33.485 [4120:810]: restore library built Jun 8 2010 at 18:17:31
    2010-06-29 22:44:33.486 [4120:810]: iTunes: iTunes 9.2.0.61
    2010-06-29 22:44:33.486 [4120:810]: iTunes: Software payload version: 8A293
    2010-06-29 22:44:33.564 [4120:1314]: iTunes: Specifying UOI boot image
    2010-06-29 22:44:33.565 [4120:1314]: requested restore behavior: Erase
    2010-06-29 22:44:33.579 [4120:1314]: amai: AMAuthInstallPlatformCreateDataFromFileURL: can't resolve file
    2010-06-29 22:44:35.369 [4120:1314]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 0.6.31-b2)
    2010-06-29 22:44:36.025 [4120:1254]: iBoot build-version = iBoot-889.24
    2010-06-29 22:44:36.026 [4120:1254]: iBoot build-style = RELEASE
    2010-06-29 22:44:36.027 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
    2010-06-29 22:44:36.027 [4120:1254]: AMDeviceIoControl: pipe stall
    2010-06-29 22:44:36.027 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
    2010-06-29 22:44:36.027 [4120:1254]: command device request for 'getenv radio-error' failed: 2008
    2010-06-29 22:44:36.027 [4120:1254]: radio-error not set
    2010-06-29 22:44:36.029 [4120:1254]: unable to open device_map.txt: No such file or directory
    2010-06-29 22:44:36.030 [4120:1254]: <Recovery Mode Device 07B08260>: production fused device
    2010-06-29 22:44:36.031 [4120:1254]: interface has 1 endpoints, file pipe = 1
    2010-06-29 22:44:36.031 [4120:1254]: <Recovery Mode Device 07B08260>: operation 4 progress -1
    2010-06-29 22:44:36.111 [4120:1254]: <Recovery Mode Device 07B08260>: operation 42 progress -1
    2010-06-29 22:44:37.150 [4120:1254]: <Recovery Mode Device 07B08260>: operation 5 progress -1
    2010-06-29 22:44:37.836 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
    2010-06-29 22:44:37.836 [4120:1254]: AMDeviceIoControl: pipe stall
    2010-06-29 22:44:37.836 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
    2010-06-29 22:44:37.836 [4120:1254]: command device request for 'getenv ramdisk-delay' failed: 2008
    2010-06-29 22:44:38.434 [4120:1254]: AMDeviceIoControl: GetOverlappedResult failed
    2010-06-29 22:44:38.434 [4120:1254]: AMDeviceIoControl: pipe stall
    2010-06-29 22:44:38.435 [4120:1254]: USBControlTransfer: error 31, usbd status c0000004
    2010-06-29 22:44:38.435 [4120:1254]: command device request for 'ramdisk' failed: 2008
    2010-06-29 22:44:38.435 [4120:1254]: AMRAuthInstallDeletePersonalizedBundle
    2010-06-29 22:44:38.506 [4120:1254]: removed personalized bundle
    2010-06-29 22:44:38.506 [4120:1254]: <Recovery Mode Device 07B08260>: Recovery mode failed (result = 21)
    2010-06-29 22:44:38.546 [4120:810]: iTunes: Restore error 21
    Message was edited by: deniseangel27
    Message was edited by: deniseangel27

  • HT201413 Ipod stuck on Recovery Mode

    My ipod is stuck on recovery mode, whenever I go on itunes to restore it, my ipod's screen goes blank and is unable to restore it. A message also pops up on itunes stating that itunes is unable to restore the ipod error (40). I have tried the application Reboot yet it is still stuck on recovery mode.
    Please tell me what should I do.

    Hi there Sammy1009,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    -Griff W. 

  • My iPhone is stuck in recovery mode showing error 4013 any ideas?

    My iphone is stuck  in recovery mode.  It is showing error 4013.  Has anyone got any ideas on what to do next.  The 02 shop has said it is a hardware problem, but the phone has not been damaged in any way.

    Did you try these suggestions?
    Check USB connections
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, thentroubleshooting your security software.
    Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Copied from
    Resolve specific iTunes update and restore errors

  • IPod stuck in recovery mode, and doesn't even appear in iTunes, so I can't restore, HELP!

    So my iPod appears to be stuck in recovery mode, which shouldn't be a problem, but for some reason is isn't showing up on my computer. I'm not getting the "is not recognizable error" It just literally doesn't even exist to my computer, My iPod doesn't even show up in the devises on my computer, BUT WHEN I PLUG IT IN, IT CHARGES? so I'm just really confused, any input would be great. Thanks!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod stuck in recovery mode and isn't recognize by computer...Help!

    After the latest update my daughters ipod went into recovery mode...was getting ready to do the full factory reset and had an error....found that I needed to update itunes..did that and now my computer won't recognize her ipod at all! Her ipod is currently stuck in recovery mode and she is in tears. Someone please help.

    DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
    How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

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