TS1292 Do I actually need a receipt for my gift card

Do I actually need a receipt for my gift card as I do not have one and my voucher will not redeem.

Hello Podted,
Unfortunately if you are having issues  with your iTunes Gift Card and you are going to contact iTunes Store Support to have it looked into you will need to provide images of the front and back of the gift card along with an image of the receipt where it was purchased from or they will likely be unable to assist you in getting a new code to work. If the Card was accidentaly redeemed to a different account by mistake or something along those lines then they should be able to assist you without the receipt however, You cann conact the right Support group from the link I've given you below.
https://getsupport.apple.com/GetproductgroupList.action
iTunes -> iTunes Store -> iTunes Cards and Codes -> and choice whatever issue you are running into.
Hope this helps!

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