TS1292 Good morning I received a 25$ itunes card as a gift yesterday, I know it was bought in the target located in 10880 Olson Dr on friday November 30th, but it says that the card has not been activated, currently I dont have the receipt can you please
Good morning I received a 25$ itunes card as a gift yesterday, I know it was bought in the target located in 10880 Olson Dr on friday November 30th, but it says that the card has not been activated, currently I dont have the receipt can you please help me
Normally what you should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. Since you have no receipt, though, it's unlikely that Target will help you, so go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Please note that everyone here is just a felllow user, so you should post no personal information as it will quickly become public.
Regards.
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Does the person who gave it to you still have the receipt ? You can try contacting iTunes Support and see what they say (you will probably need to give them images of the front and back of the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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If you're trying to redeem on a Mac:
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If you're trying to redeem on a Windows computer:
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Let's try a repair install of iTunes.
Restart the PC first.
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You may find the troubleshooting steps in the article below helpful.
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Hi Scott,
Use ProcessMonitor from Microsoft and look in the logs to see if there are any Access Denied errors. Also look in the IIS logs and Event viewer to see if anything there is being logged.
Anti-virus software logs is another place to look....
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After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning update issues:
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