TS1292 hi, I've got itunes music card for my birthday and when I scratch the back to redeem the code everything gone, so no code, what can I do?
hi, I've got itunes music card for my birthday and when I scratched the back to redeem the code everything gone, so no code, what can I do? I've been to tesco to customer service and they told to contact itunes support
These are user-to-user forums. If the page that you posted from doesn't help then you can try contacting iTunes Support via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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please help.
I'm starting to think you didn't read the article that King_Penguin linked you to. At all.
To submit a request for help, go here: http://www.apple.com/hk/en/support/itunes/store/giftcard/#form
Keep you card, you'll need the serial number. This is NOT the same as the activation code. Read this:
Source and links: http://www.apple.com/hk/en/support/itunes/store/giftcard/ -
i got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not recognized as a valid code. but i just got this card brand new for my birthday.
Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. For more information, see this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards. -
My laptop hard drive with my itunes library died and now itunes won't sync my ipod to the libary on the new drive without first deleting everything on my ipod. What can be done?
Sync with new computer
https://discussions.apple.com/docs/DOC-3141 -
I got an iTunes gift card for Xmas and when scratching code it ripped so now you can't make out part of it what do I do
Click here and request assistance. Include as much of the code as you can.
(73379) -
I've recived two iTunes gift cards for the holidays from a family friend in the mail.
When i got the cards i scratched it off, to get my pin number. When i put my pin number into my phone / laptop.. both of the cards said that there was an error with the card.. which i dont understand since they were new. I dont know how much money was on it all i recied were the 2 cards.
can you please help me out asap?
thank tou
Laura.Hi there Laura Petrau,
You may find the information in the article below helpful.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
-Griff W. -
I got an iTunes card for a friend but when he goes to redeem it it says invalid
The javadoc of createImage() states that "The return value may be null if the component is not displayable."
Not sure, but it may be that you need to call init() after this.setVisible(true). -
Have I misunderstood how the Touch works? I thought that I could transfer my completre iTunes music library, regardless of size and how acquired, to the Cloud at no charge. True?
What about it?
It is not part of this service.
You can pay for itunes match which will allow you store some non-itunes purchased music.
http://www.apple.com/itunes/itunes-match/ -
I received an iTunes card for my birthday but when I tried to redeem, it wouldn't work
I received an iTunes card for my birthday but I wasn't able to redeem it
What did you try?
What happened?
Error mesage?
What did it say?
Any info about your issue? -
Yes, he could not scratch it, so he took 1/2 of it off! Now I can not read the second portion of the card. HELP
What, another dumb husband?!?
Tell him to read this document: iTunes Store: Invalid, inactive, or illegible codes -
Hello, I sure hope someone can help me. My itunes music has ALL disappeared....and when I tried to replace it {I guess it's known as import it from my CD} it seemed to remain forever on 0.02 and would not move on to the other song....I became frustrated....and ejected the CD....and got a pop up window telling me pretty much that this was a no-no....anyway...I clicked on my itune icon to open it up and start with another CD to import music....well now my icon won't open and everytime I click on it to open I get a pop up window from Apple...asking if it is ok to make changes....I click yes...and nothing happens....I also tried to see the compalibility and it is now telling me it is not combatiable......well it was yesterday and the day before...and even a few minutes ago...when I was able to open it once....What does this mean? I just had my computer cleaned out.....could it have been something they did? Do I have to uninstall it and reinstall it?? Also when I first opened itunes....I got a pop up window saying something to the effect...that I had 2 itunes and was only allowed 1....and did I wish to transfer my purchases....and I can't remember what else it said....I chose transfer....and those were the only songs I could find on my itunes before it wouldn't let me open it again.....Can someone help PLEASE.....newbie here
You can't activate any GSM iPhone without a valid sim card installed in the phone.
So, yes, you need to get a sim card. -
Can I have two identical iTunes Music Folders for my Laptop and my desktop
I have an iMac Flower Power, 20GB of HD running OSX 10.2.8 as my desktop, 2 users, with an 80GB External HD (Firewire). I also have my new MacBook. Right now all my music and pictures are in my MacBook and I have BUps of everything in my external HD. My problem is that when I'm away, my wife can't listen to our music with the iMac 'cause I have all the files (iTunes is using the Library located at my Laptop). My questions are... Can I have 2 identical iTunes Music Folders, one in the XHD and one in my MacBook? How can I do to have both Folders sycronized so when I add music being away with my Laptop, then when I get back home the "home" Folder gets updated with the new music or viceversa? I have an iPod but I want to have the ability to also change the playlists in my iPod when I'm away. I hope this is not too hard to do.
This is what I did: First, I backed up my iTunes Music Folders. Then, I disconnected my xternal HD from my iMac and connected it to my MacBook where I had my iTunes Music Folder. Then, I copied the whole iTunes Music Folder to my xternal HD. Then I ejected the xHD from my MacBook, and connected back it to my iMac and restart. When the iMac was up I sent to the trash all the content of the iTunes Folders in my iMac, there is one in the root directory /Documents/iTunes and another in /Users/Home/Music/iTunes. Be aware that you need to "clean" the iTunes Folder which includes the iTunes Music Folder. Then I went to the xHD and copied the iTunes Library file (the data file) to /Users/Home/Music/iTunes Folder in my iMac, then open iTunes. After doing that you should be able to open your iTunes program in your desktop without having your laptop conected to your network. The only thing is that, in order to keep both libraries identical, you have to update podcasts in both computers every day, and import CD's in both computers every time you add one to your library, if you want to have the same thing in both computers. There might be another way to keep them both syncronized but I'm still searching for it. Make sure after you have your iTunes running, to go to Preferences/Advance, and set up you iTunes Music Folder Location exactly where you want it. I hope this help you guys. Let me know if you need clarification in any of this.
MacBook Black Mac OS X (10.4.7) 2GHz Intel Core Duo, 1GB RAM -
Previewing itunes music plays for 5 seconds and then stops
Hi and Help! When I attempt to preview a song on itunes, the song plays for about five seconds and then ends.
Perhaps try resetting your iTunes Store Cache.
Go "Edit > Preferences". In the Advanced tab, click the "Reset cache" button shown in the following screenshot:
... and then click OK.
Restart your iTunes, and head back to the Store. Are you getting full previews now? -
Got a gift card of $15 for iTunes Store then put in the code and when my balance showed up it said $9.00? Where did my $6.00 go? I had no previous purchases waiting?
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple, we won't know where it went.
You didn't owe iTunes anything, and didn't have any pre-orders or auto-renewing subscriptions due ? You've also tried logging out and back into your account on your iPad to see if the balance then updates ? If you can't find where it went, and the balance doesn't update, then try contacting iTunes Support and see if they can help with where it wen : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I need to know how my daughter's purchases came out of my account instead of off of the gift cards, 2 @ $15 = $30?
Were the gift cards redeemed on your account? Also, some content, such as gifting apps to others and certain in-app purchases, cannot be bought with iTunes credit so money would be deducted from your credit card.
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