TS1292 Hi my itunes card is not validated correctly, how do we fix this?
Hi my itunes card is not validated correctly, how do we fix this?
If it hasn't been properly activated then are you able to go back to where you bought it from and get them to activate it properly ? If not then you can try contacting iTunes Support (you will probably need to give them images of the front and back of the card the receipt for it) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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Ive got youtube videos converted to mp3 files on my itunes, they used to play fine but since the recent update they do not play correctly. how can i fix this?
Try running these songs through MP3 Validator to see if there any issues.
If nothing else, convert them to another format such as AAC via iTunes using the instructions in this Apple support document.
iTunes: How to convert a song to a different file format
B-rock -
My One to One activation code said it is not valid. How do I fix this so I can sign up for my first session?
Thanks JoeyR. I didn't realize the One to One sessions are now online.
The "activation code" threw me. I took the One to One classes 4 years ago. All I did was sign up in the store and the sessions started the following week inside the Apple Store. Times have changed I see. -
ITunes will not install correctly, How can i fix this?
I just got a new computer and want to install iTunes. It says im able to download the 64bit for a windows 7 i believe but everytime i try to install it, it just says a public file could not be located or something like that. I have no idea what that means and clueless of what to do. Anyone know how to fix this problem?
Hello, carol17.
Thank you for visiting Apple Support Communities.
I would need a little more information regarding the exact issue and error your are receiving when attempting to install iTunes. However, here is an article that may help with this issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H. -
i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account. Everything that I purchased under that id name will not play. How can I fix this?
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
Note: @mac.com and @me.com Apple IDs can not be renamed. If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.
From here > http://support.apple.com/kb/HT5622?viewlocale=en_US
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?
Launch iTunes and click on the click on the store menu item the select authorized this computer.
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I want to download my previous purchases from my computer to my IPhone 4. Everytime I plug my phone into my computer it says Apple mobile devices service is not started. How do I fix this?
Hello EFierro79,
I find it easiest to download my purchases directly to my iPhone. You don't even need to connect your iPhone to iTunes. As long as you are signed in with the same Apple ID you used to purchase the items, you will not be charged.
You can find the steps to do this under the section titled "Apps, Books, Music, Movies, or TV shows on iOS" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Additionally, you can follow the steps in the article below to resolve the error "This [device] cannot be used because the Apple Mobile Device Service is not started."
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?
See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot. -
In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???
Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
- Judy -
hi, when i am sync my books from my mac to ipad even after 24 hours sync, itunes show "wait for items to copy" and the books in ipad are still not fully loaded.
how do i fix this, i have a large collection of books around 12000 booksNobody knows? Not even administrators?
Please it would be really nice to have help on that to take all the benefit of the remote app.
Thank you very much in advance. -
I ran a diagnostics test & it said iTunes Helper is not working. How do I rectify this? Also, I recently updated iTunes & I hadn't done it for three years prior & now to burn a CD of i8 songs is taking me 13 min. instead of 2-3 min. like it should. What is going on? My friend is having the same problem.
Hi there,
You may want to take a look at some of the information found in the article below.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
-Griff W. -
When i plug my itouch into itunes a message comes up saying this ipod can not be used because apple mobile device service is not started. How do i fix this? Any tips?
This should work:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
I tried to import photos by dragging a group of them to an album and the import started, but does not finish. When I press stop import, it does not respond. How do I fix this? I think that it happened with iphone pictures, but could have been a SD card from my camera, and I ejected it before it finished since I could not get the import to work or stop.
Force Quit the app - it's under the Apple menu.
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Itunes has message no pairing record how do i fix this please
Just upgraded iphone software to latest version
pluged into pc itunes opens and has a message NO paired file available for sues iphone
any clkues as to how i fix this please
itunes has message no pairing record how do i fix this pleaseMight help to start by providing the exact wording of the message. What is provided above simply is not what iTunes is saying, no such message appears in iTunes.
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