TS1292 Hi. The message we are getting is that our card has not been activated correctly. What do we do?

Hi. The message that we are getting is that our ITunes card has not been activated correctly. ITunes support is asking for a copy of the receipt, which i have long thrown away. What do we do?

Hi Scott,
Use ProcessMonitor from Microsoft and look in the logs to see if there are any Access Denied errors. Also look in the IIS logs and Event viewer to see if anything there is being logged.
Anti-virus software logs is another place to look....
Pop up blocker in the Browser maybe or possibly adding the new server name to the trusted list.... Domain permissions possibly...
If you browse the App from the Server does that work?
Don

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TS1292 i brought my daughter £15 iTunes card. the card has not been activated, I haven't got the reciept anymore. The (not an Apple Store) store i brought it will not activate it. what can i do? please help!

i brought my daughter £15 iTunes card. the card has not been activated, I haven't got the reciept anymore. The (not an Apple Store) store i brought it will not activate it. what can i do? please help!

Does the person who gave it to you still have the receipt ? You can try contacting iTunes Support and see what they say (you will probably need to give them images of the front and back of the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

TS1292 Good morning I received a 25$ itunes card as a gift yesterday, I know it was bought in the target located in 10880 Olson Dr on friday November 30th, but it says that the card has not been activated, currently I dont have the receipt can you please

Good morning I received a 25$ itunes card as a gift yesterday, I know it was bought in the target located in 10880 Olson Dr on friday November 30th, but it says that the card has not been activated, currently I dont have the receipt can you please help me

Normally what you should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. Since you have no receipt, though, it's unlikely that Target will help you, so go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Please note that everyone here is just a felllow user, so you should post no personal information as it will quickly become public.
Regards.

Error message indicating that iTunes card has not been properly activated. Please help.

I tried to redeem an iTunes card but an error message pops up indicating that it has not been properly activated.
What should I do?
Please help.
Thanks in advance

What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

$15 iTunes gift card is non redeemable. Error message "This card has not been activated properly"

Just bought it from the local grocery store, and scratched the silver myself. Would like help from an apple associate to make this right.

Hey there ,
this is a user to user forum,
for help with your issue you could go to expresslane.apple.com and select your country and product.
Good luck

TS1292 what do i do if it says that my itunes card has not been properly activated?

What do i do if i have entered in my itunes code and it says that my card has not been properly activated?

Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

My I-Pad is locked up with a message that I-Cloud has not been backed up in two weeks and that the I-Pad must be locked, connected to wireless, and plugged in. I cannot get this message to go away or access any other parts of the I-Pad

My I-Pad is locked up with a message that I-Clouhd has not been backed up in two weeks and that the I-Pad must be locked, connected to wireless, and plugged in. I cannot get this message to go away or access other parts of the I-Pad.
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U really need to call Apple support ,because only they can help you , or go the store but make sure u have an appointment ,they are always a mob scene

TS1292 itunes says my itunes card "has not been properly activated" when i enter the code. this is not the "invalid" message related to entering the code improperly.

itunes says my itunes card "has not been properly activated" when i enter the code. this is not the "invalid" message related to entering the code improperly.

Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

HT4859 I keep getting a MSG that my device has not been backed up. Going thru manage iCloud I see ther are two backs (one for cell and iPad). They both say "incomplete ". If I delete them cloud backups will stop and I assume I will need to go back to the

I keep getting a MSG that my device has not been backed up. Going thru manage iCloud I see ther are two backs (one for cell and iPad). They both say "incomplete ". If I delete them cloud backups will stop and I assume I will need to go back to the control.
Has anyone else experienced this?

After deleting the backups, go back to Settings>iCloud>Storage & Backup and make sure iCloud Backup is set to On (if not, turn it on).

AirDrop used to work between my iMac and MacBook Pro. Now, when I try to transfer a file (either direction) I get a message that my certificate is invalid or that the file has not been accepted. What do I do?

AirDrop used to work between my iMac and MacBook Pro. Now, when I try to transfer a file (either direction) I get a message that my certificate is invalid or that the file has not been accepted. What do I dot correct this?

Message was edited by: leroydouglas
better yet, try this solution:
https://discussions.apple.com/message/12351186#12351186

My Lion download stalled during the download and now I can't continue the download. The message I now get is that the Lion download is "waiting".

My Lion download stalled during the download and now I can't continue the download. The message I now get is that the Lion download is "waiting". How do I continue the download or start a new Lion OS download? Does anyone have any suggestions?

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After the last update that I received I'm getting "This version of iTunes has not been correctly localized for this language please run the English version". How do I fix this?

After the last update that I received I'm getting "This version of iTunes has not been correctly localized for this language please run the English version". How do I fix this?

Hello LKBrown608,
The article linked below provides some useful information that can help get iTunes running on your computer.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
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I downloaded from iTunes a hd movie for the first time. What a disaster ! Keep stopping and looks like after 2 days has not been downloaded. What am I suppose to do? Can I get my money back? How?

I downloaded from iTunes a hd movie for the first time. What a disaster ! Keep stopping and looks like after 2 days has not been downloaded. What am I suppose to do? Can I get my money back? How?

Contact iTunes suport... http://www.apple.com/support/itunes/contact/
It sounds like you might have a slow wifi internet connection? How fast is it with a speed test from your iPad.

HT201209 I just received a gift card from someone during these holidays, each time am trying ot redeem the code, I always found a message let me know that this card was not properly activated. How please you can help me about that ?

I just received a gift card from someone during these holidays, each time am trying ot redeem the code, I always found a message let me know that this card was not properly activated. How please you can help me about that ?

You don't go to the drop down "Actions" menu to reply to a post. You find the post to which you would like to reply and you hit the "Reply" button. You then type your message and then hit the "Add Reply" button to post your reply.

TS1292 When I redeem my itunes card, it states that the card has not been poperly activated. I received this card as a gift, so I don't have a receipt, and unable to take it back to a store to activate. What else can I do?

When I redeem my itunes gift card, it states that the card has not been properly activated. I can't provide a receipt as it was a gift. Is there another solution?

Does the person who gave it to you still have the receipt ? You can try contacting iTunes Support and see what they say (you will probably need to give them images of the front and back of the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

TS1292 Hi. The message we are getting is that our card has not been activated correctly. What do we do?

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