TS1292 Hi there, i bought an itunes card for $100,
I entered the code to redeem my account but is not working. Please guide me how to activate it.
Make sure that the card you are trying to redeem is from the same country as the store you are trying to redeem in. For example, iTunes USA cards can only be used in the iTunes USA Store, not in any other country's iTunes Store.
If there is a problem with the code, check this document:
http://support.apple.com/kb/TS1292?viewlocale=en_US&locale=en_US
Similar Messages
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I bought a iTunes card for 25.00,I put it in the computer and then I download music. I got charge for it on my check account 10.50. They didn't take it out of the card account instead. What do I do to make sure this doesn't happen again and how do I get the money put back on my checking account?
If you gifted that music, you can't. Otherwise, click here and ask the iTunes Store staff for assistance.
(101739) -
Please help me with this problem I have bought $50.00 worth of itune cards and neither will work. One was purchased ar Walgreens and the other at Krogers in Decatur IL. Will you credit my account for $50.00? That is what I have sent in the last two days.
Thank you
Julie Pope
<Personal Information Edited by Host>See Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
how do i put my itune card towards my bill that I owe
If I understand you correctly, you are expecting to make a partial payment toward a balance you own, and I don't think it works that way. You'll probably have to purchase another iTunes card so that the total amount you redeem between the two cards is more than the amount you owe before anything will register.
If after redeeming another iTunes Store card you still show the balance - it doesn't get cleared - then contact the iTunes Store and explain the situation:
http://www.apple.com/support/itunes/contact.html
Regards. -
please help.
I'm starting to think you didn't read the article that King_Penguin linked you to. At all.
To submit a request for help, go here: http://www.apple.com/hk/en/support/itunes/store/giftcard/#form
Keep you card, you'll need the serial number. This is NOT the same as the activation code. Read this:
Source and links: http://www.apple.com/hk/en/support/itunes/store/giftcard/ -
I just bought a itunes card but the numbers are unreadable.
compré una tarjeta de itunes de 500 pesos, cuando le raspe la tarjeta venia sin dos numeros y sin estos no puedo ingresar el codigo.
I bought an itunes card for 500 pesos, when I scratch the card, the card came without two nombers, without this numbers I can´t enter de codeSee Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
I BOUGHT AN ITUNES CARD FOR $23.00 AND REDEEMED IT BUT SOMEHOW IT GOT ERASED FROM MY ACCOUNT. HOW CAN I AND OR IS IT EVEN POSSIBLE TO REGAIN MY ITNES CARD FOR THE AMOUNT OF $23.00.
https://discussions.apple.com/thread/5006462
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i bought an itunes card-there is a gap between the code after 5 letters/numbers. how do i redeem card or get it fixed to redeem?
Invalid Gift Card Codes
http://support.apple.com/kb/TS1292
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292 -
i bought an itunes card - loaded on my ipod touch - it shows the $ is there but will not let me buy anything - says I need a verification - I don't know what to verify.... Can you please help?
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities -
I bought a iTunes card and when I scratched it for the code I scratched of the numbers is there any way I can use the card ?
iTunes Store: Invalid, inactive, or illegible codes - Support - Apple
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I bought a itunes card and registered it on itunes. When they sent me a email i forgot my emails password. Is there a way of refreshing the card?
iTunes Store: Invalid, inactive, or illegible codes - Support - Apple
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I have bought an iTunes card have activation receipt and it still says not activated. Help?
I was going to say delete the shortcuts from the desktop, task bar and start menu and then repair iTunes from the Programs and Features control panel. However given that error I think a full tear down and rebuild may be in order.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2 -
TS1292 Bought UK itunes card not working for Canadian set up account
bought an itunes card while living in the UK and I have not been able to add it to my itunes account which is traced to Canada. Anyway around this?
ThanksNo. Gift cards are usable only in the country in which the card was sold. You cannot use a UK gift card in Canada.
Regards. -
I Just bought an iTunes card from the store and I went to go buy a game and it's saying my purchase can not be made please go to iTunes support. But this keeps happening and I can only download free apps no apps that cost money and I did looked it up on google and they say to make sure there is no restrictions And I did and it's still doing it. Please help
Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
(109346) -
I just bought a iTunes card and its not accepting it. It already sent it to the support team and they said they were going to get back to my within 24 hours and i am trying to buy a program in the app store for work. How can I expedite this process?
Has it been 24 hours?
I take it this was a gift card. iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
I don't know if this provides an alternative means: https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column
If you are really desperate you could buy the app yourself, then request reimbursement.
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