TS1292 I had an overdue balance, payed and got gift card now i cant seem to use it
What should i do is my gift cardinvalid now?
Now look for a game in the App Store App or a song in the iTunes Store App, and tap on the "Buy" button for the song or app, to buy it and download it to your iPad.
Chapter 22 of the User Guide may help you out.
http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf
Similar Messages
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I need help ok my itunes account is saying I owe them like $39.36 or something,anyways I dont have any credit cards because of some fraud with my name so at the moment I dont have billing information and I dont know what to do about this? Also It shows that I have a $25.00 dollar balance on my account and I cant seem to spend the $$. Now why cant itunes take the $25.00 off what I owe and then cancel out the remaining balance so I can download the music that I have paid for in full???
Not going to happen the way you want it to.
When you add a gift card balance to the Apple ID, it's available for the Apple ID.
Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with. -
Hi all, I've recently updated my ipod touch to the ios 6 and now i cant seem to use it with my itunes
whenever i connect my ipod to itunes, a notification saying that i need a newer version of itunes. However, when i check itunes for software updates, it seems i have the current version of itunes
I am at a lost of what to do as i can no longer sync my ipod touch with my itunes.
Help Pls!
thanksYou might tell us many more things so we don't have to guess and might be able to help.
What computer do you have?
What iTunes are you running now?
What OS X system are you running are your computer now? Or is this a Windows machine?
Let us know a little more info. -
I purchased Apples products on Black Friday and got gift cards...
...but I've lost the emails pointing to those gift cards. Who do I contact about renewing or regaining access to the cards?
Only Target or the iTunes Store could help with this, and as you have found out the iTunes Store will require a copy of the receipt. They require this to prevent someone from just shoplifting a bunch of cards off the rack in a store and then claiming that the cards were legitimately purchased but the store didn't activate them.
If you can't provide a receipt, then the ITunes Store won't be able to help you. If Target, whose fault it is, won't help you either, then sorry to say but those cards will be useless.
Regards. -
I have a problem with my itube. I had itube and its gone. Now i cant get it back. How can i get it back without pay for it again?
We are Apple users here, and we answer technical questions.
Sorry, we cannot help you. -
i have a ipad which has been locked due to the owner claiming it was lost. I have had the serial no. checked and it is not stolen but I can't use it. I have talked to the owner many times who refuses to give me the password or has no idea what password was used.
Unfortuinately there is nothing that can be done.
If its locked its locked. This is a theft deterrant mechanism.
If you could unlock "stolen" ipads then there would be no purpose for the feature.
You will have to convince the owner you bought it correctly, or accept its no lonnger usable by you until the original owner removes the lock. -
The balance on my itunes gift card isnt shown anymore
I am still logged in to my account but it no longer says the balance on my itunes gift card in the top right hand corner.
There was about £22 left on it and I certantly havent had it over a year but it was activated a while agohttp://support.apple.com/kb/ht2727
If it doesn't make sense, you'll need to contact apple.
getsupport.apple.com -
If i set up family sharing will my family loose the balance of their iTunes gift cards?
If I set up family sharing, will my other family members loose the balance of their iTunes gift cards on their devices?
They shouldn't lose the balance on their account (the balance is linked to the account, not the device), and when they buy something it should automatically be used : Family purchases and payments - Apple Support
After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card. -
I can no longer see the account balance on my iTunes gift card. Why?
Where can I find the account balance from my iTunes gift card, on my macbook pro, in the iTunes store?
Thank you responding. (you're the only response I received). I did, and was doing, as you suggested. Before the latest iTunes update, I was able to see my account balance (a whopping $9.98), but can no longer see the amount. I've tried logging out and back into iTunes to no avail. Same goes on my iPhone and iPod, and iPad. The system keeps asking for credit card info, but I'm hesitant to do that. (That's why we purchase iTunes gift cards, isn't it ?) !
Anyway, Thank you for your assistance. Next stop is the local Apple Store and see what the Genus bar can do. !! -
i have american account but i just now have 0.61$ and i have another gift card from uk.i want to use it but itunes said i have to change my country and its not possible before i spend all my money.my question is how i can spend a 0.61$ ?
If you are now in the UK then you can try contacting iTunes support and see if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Why are you asking for my Visa card information when I have a balance on my iTunes gift card?
Why are you asking for my Visa card information when I have a balance on my iTunes gift card?
Either because you're trying to buy some sort of gift, or the iTunes Store servers are checking the validity of your account and won't charge the card, or there's a problem at Apple's end.
(99821) -
How do I know if the app purchases are being taken from the app gift card vs. my credit card?
And how can I see the balance remaining on the gift card?If the card has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
As long as you are buying content for yourself then purchases should be deducted from your balance - if you are gifting content then that can only be done from a credit card.
How purchases are billed : http://support.apple.com/kb/HT5582 -
I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.27$ but I DONT need it The Error was you have a store credit balance you must spend your balance before you can change stores and I have saudi credit card Used it before
Click here and request assistance.
(78468) -
I want to change my apple store to saudi arabia Because my store was in saudi arabia but changed before to use gift card now I have 0.06$ but I DONT need it The Error was you have a store credit balance you must spend your balance
You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Can I access the balance on an iTunes gift card without the actual card
Is it possible to access the balance on an iTunes gift card without having the actual card still? Thanks.
Once an iTunes Gift card is redeemed the balance is transferred to your iTunes and Mac Store associated accounts, so once redeemed the card has no value. There is a number of ways to check your balance. On the iPad open the iTunes or App Store app and from one of the stores main pages scroll to the bottom to see your credits. You can also see this balance by logging into the iTunes Store in iTunes on a computer as well.
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