TS1292 I have bought an itune card and have the activation receipt. But will not work. Help?
I have bought an iTunes card have activation receipt and it still says not activated. Help?
I was going to say delete the shortcuts from the desktop, task bar and start menu and then repair iTunes from the Programs and Features control panel. However given that error I think a full tear down and rebuild may be in order.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2
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See:
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I am currently using a Credit Card for payment methods on the ITUNES store. But my sons are now using it also, so my husband thought it would be best to delete the card and buy ITUNES gift cards instead so we dont have to keep loading this card. But it's not deleting my information. I redeemed the cards already and says that I have a balance on my account. But when we try to purchase something it takes me to the billing screen and it says there is an issue with a previous purchase because the card was declined! What do I do?? Someone please help. Thanks so much!Remove the invalid credit card.
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I have bought an iTunes card and when I tried to redeem it said no activated contact apple. What have I done wronge
what did itunes say when you contacted them?
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I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?
You will have to contact the Apple Store you bought the card from and ask, but if you scratched off the coating to expose the redemption code, then no, they won't take it back.
Regards. -
I just purchase this card two hours ago on my visa debit card and I am receiving a invalid nonactivate message. What do I do. I always purchase iTunes cards and have never experience this before.
Are you able to go back to where you bought it from and see if they can activate it properly ? If not then you can try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and probably of the receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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i bought an itunes card - loaded on my ipod touch - it shows the $ is there but will not let me buy anything - says I need a verification - I don't know what to verify.... Can you please help?
See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities -
I just bought a iTunes card and its not accepting it. It already sent it to the support team and they said they were going to get back to my within 24 hours and i am trying to buy a program in the app store for work. How can I expedite this process?
Has it been 24 hours?
I take it this was a gift card. iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
I don't know if this provides an alternative means: https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column
If you are really desperate you could buy the app yourself, then request reimbursement. -
I bought an itunes card and it said the code was invalid
I bought an itunes card and it said the code was invalid
Try this link.
http://support.apple.com/kb/TS1292 -
I bought a iTunes card and when i try using it it says that it was not properly activated
I bought a iTunes card and when i try using it it says that it was not properly activated.
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(123153) -
i have a i tunes card, and have rubbed the code but it smudged so icannot retrieve it, what do i do know. john
You need to contact iTunes support directly.
You can see contact info here: http://www.apple.com/support/itunes/ -
had bought an itunes card and i had put in my iphone 5c but i haven't bought anything in a while and it says that i need to put security code but i forgot it says
Hello babichanjacob
Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I bought an iTUNES card and scratched too much off to where i can't see a few letters/numbers in the code.
Common problem. See here for solutions:
iTunes Store: Invalid, inactive, or illegible codes
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