TS1292 I HAVE MY ITUNES CARD BUT IT WONT REDEEM ON MY ITUNES ACCOUNT
i am trying to activate my card but it doesnt let me what do i do
If your card says that it's not been properly activated, what you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a copy of the receipt
Regards.
Similar Messages
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I have a uk itunes account but now live in Qatar, i was bought an itunes gift card but have just tried to redeem it and it wont add to my account as it is a usa code. Anyone have any suggestions or is it a no brainer???
Great, does this mean the only way to use it is to set up another account here in qatar?
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i need to change my payment option to none how do i do this when ie wont come up with none as an option
Creating an iTunes store/iBookstore/Mac App Store account without a credit card
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Hi, I have an itunes account I created in U.K. I am in the U.S.A. at the moment, I purchased a $30 gift card today, but it wont let me use it, it tells me that my itunes account name is associated with a UK account, i have tried to create a new account name but it wont let me use the same one as its already associated with another user, HELP !!!!
Read this on how to do that https://discussions.apple.com/docs/DOC-3141
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I have an iTunes account with a $25.00 credit but everytime I go to purchase a song, it goes to my credit card details. How do I use the iTunes credit and not the credit card?
Just to confirm, you are logged into the iTunes Store using the account in which the balance exists, and the balance is showing at the top of the iTunes Store window? And you're not trying to purchase gifts for someone else?
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Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have? -
I have an itunes account without credit card. How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc?
Changing Account Information
http://support.apple.com/kb/HT1918
Apps Store FAQ
http://support.apple.com/kb/HT4461
iTunes Store FAQs
http://support.apple.com/kb/ht1689
http://www.apple.com/support/ipad/applications/ -
Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ? Cheers
I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.
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When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?
so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
Yes, there is tax. -
I have version 10.6.3.25 of iTunes and I have just bought a new iPod touch, I want to set up my account and download free apps but to do that you need to confirm bank/account details for security or something. I do not have a credit card but I do have a paypal account. Any ideas or help I would apprecciate it. Thanks
I sounds like the message is telling you to update the version of iTunes on your computer.
If you have a Mac, OSX 10.4.11 will only allow you to go to iTunes version 9.X
OSX 10.5.8 only to 10.5 or so. -
I dont have a credit card but itunes wants me to enter my credit card info and i cant get passed it.
Hello Bstoddard7,
It sounds like you want to use your Apple ID without a credit card.
You can set your credit card to None in the billing information section of iTunes. This article will help you do that.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
Changing your payment information using a computer
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Choose Store > View Account.
Enter your account password and click View Account.
From the Apple Account Information page, click Edit to the right of Payment Type.
Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
Click the Done button after you've updated all of your information.
Thank you for using Apple Support Communities.
Take care,
Sterling -
HT5625 i dont have any credit card but i want to access itunes store what should i do
i dont have any credit card but i want to access itunes store what shall i do
You will need some form of Payment associated with your Account/ Apple ID
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Account Information > http://support.apple.com/kb/HT1918
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i have installed sim card but while settinng up ios 5.1 when i chose connect to itunes after some time it shows no sim card installed
qaziahmad2010 wrote:
i have iphone 3gs i restored it and now it is not activating ...
See here > http://support.apple.com/kb/TS3424
Also see this discussion.
https://discussions.apple.com/message/21189708 -
I have a balance on my account from an ITunes card, but i cannot redeem it when I try to purchase music. Please help!
Welcome to the Apple Community.
The total value of your purchase including any taxes needs to be less than the credit available or your credit card will be charged. -
I am a teacher that uses the iPad in the classroom. I have an itunes account setup for my classroom without a credit card listed. Is there anyway for me to purchase apps to use in the classroom with a Purchase Order?
(Being sarcastic - its because only the US is big or important enough to warrant volume licensing....)
At this time, until Apple decides to release volume licensing structures outside of the US the only solution would be to use your purchase orders with a company that sells the iTunes Vouchers and redeem those.
However - even then its hard to stay on the right side of the EULA when the terms are all couched in reference to "Personal Use"
I have spoken to some developers in the past about educational discounts, or even support for proxies, and wasn't really impressed with their answers. But hey - even Adobe has trouble with proxies and consistent approaches - we can't expect independent developers to be able to match the same capabilities...
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