TS1292 I have purchased a gift certificate for iTunes from my account and got it in email for my daughter. we tried to enter the code in the sign-up page in iTunes and it says the cade is not valid?
I have the gift certificate I sent to My Daugther and it has two codes, one is PIN and the other one is a gift card number! I tried entering each one and every time it says code not valid!
Does anyone have a solution?
You have a phone that was returned as defective. How it got into the market again is anyone's guess, but the ONLY way to resolve it is to call Apple, and that may not resolve it either if it was pilfered by someone at an Apple repair center.
Similar Messages
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HT2736 I have purchased a gift certificate but the person did not get it
I sent GIFT CERTIFICATE, BUT THE PERSON DID NOT GET IT. HOW DO I TRACE IF IT WAS SENT AND I WAS CHARGED?
When I send them they arrive in seconds.
Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
Also see if you are able to resend the email by following these steps.
If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Please help!
Are you, or the person that bought it, able to take it back to the store that it was bought from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I purchased some movies off iTunes from my account (but from my father IPad) to download as a gift,
but didn't realize he can not view if not logged in with my account.
Is there any way to save directly to the IPad (regardless of account) so he can view?
Or transfer to his account?
Or is any was to cancel the recent purchase if can not transfer as I will not watch these myself?sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde -
I have a $100 gift certificate for the app store. Can I use this credit to buy an apple TV?
No...
"You can use your Back to School Gift Card to download apps, music, books, and more from the Mac App Store, the iTunes Store, the iBookstore, and the App Store."
From here > http://store.apple.com/us/browse/campaigns/back_to_school
Not the Apple online store for products such as an Apple TV. -
Dear support Apple! A week ago I moved to Spain and bought 2 Gift Card for 15euro. When I entered the code App Store displays a message that you need to change the country but I was left with 10 cents in the account that not possible to spendt. Please delete this 10 cents from my account
Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users. You need to go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I Removed itunes from my pc, and tried to redownload/install it, now i can't even get it installed, it says " The feature you are trying to use is on a network resource that is unavailable" What do i do to get itunes back on my pc?
This kind of problem can often be fixed with the microsoft Installer cleanup utility.
Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
When you run the cleanup utility, look for any instance that you find of iTunes and remove it.
It is possible that you will have to remove other apple programs if removing iTunes doesn't allow you to install iTunes. Post back with any furtyher error messages if there is a problem. -
Every time I try to open a new web page a window pops up saying the certificate for the page is invalid?? It won't let me on my emails or Facebook
This could be a complicated problem to solve, as there are several possible causes for it.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Start up in safe mode and log in to the account with the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
If the problem is not reproducible in safe mode, then it's caused by third-party "anti-virus" or "security" software. If you know what that software is, remove it as directed by the developer after backing up all data. If you don't know what it is, ask for instructions.
Step 3
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 4
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
Open the View menu in the menu bar. If one of the items in the menu is
Show Expired Certificates
select it. Otherwise it will show
Hide Expired Certificates
which is what you want.
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu labeled
Secure Sockets Layer (SSL)
select
no value specified
Close the inspection window. You'll be prompted for your administrator password to update the settings.
Now open the same inspection window again, and select
When using this certificate: Use System Defaults
Save the change in the same way as before.
Revert all the certificates with non-default trust settings. Never again change any of those settings.
Step 5
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 6
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 7
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Restart the computer, empty the Trash, and test.
Step 8
Triple-click anywhere in the line below on this page to select it:
open -e /etc/hosts
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in the same way you launched Keychain Access.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. A TextEdit window should open. At the top of the window, you should see this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
If that's not what you see, post the contents of the window. -
After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272 -
I can see a preview of the photos, but I cannot access or edit them. They say "the folder cannot be located" and "the photo is missing". I have gone through multiple Adobe tutorials to try and recover them to no avail. Any tips?
Backup catalogs wouldn't have helped with this problem anyway, but naturally, you shouldn't delete backup catalogs for a while.
The solution to reconnecting the folders is given here: Adobe Lightroom - Find moved or missing files and folders -
have just created my Apple ID on my MacBook Air and I wanted to activate my Face Time. When signing in on Face Time, it keeps saying "The server encountered an error in processing registration. Try later". Can someone please help me?
ThanksHello,
First make sure your Date & Time are correct, & whether AM or PM if using 12 hour clock.
See these...
http://support.apple.com/kb/TS3970?viewlocale=en_US
http://conpartior.wordpress.com/2012/08/22/imessage-could-not-sign-in-imessage-t he-server-encountered-an-error-processing-registration-please-try-again-later-so lve/
https://discussions.apple.com/thread/4314177?tstart=0 -
I can´t remember the security code to unblock my iPod touch and when I try to synchronize it with iTunes I can´t because it ask me to introduce the code that I don´t remember. In my iPod says that it is desactivated and I need to connect to iTunes...so It returns me to the begining...
I already tried to reset the iPod, but it did´t work....
I need to activate again my iPod...Help!!Place the iPod in Recovery mode and connect to your computer and restore via iTunes.
Recovery mode -
I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!
You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
I am living in Pakistan, Lahore. I have purchased an Apple Iphone 5S online from apple store. I am facing water damage problem and there is no apple store here in Pakistan, How can I repair my phone from apple service center? Please help me
Take it to an authorized service center or Apple Store in the country where the phone originated. Apple does not sell iPhones in Pakistan, nor will they ship them to Pakistan.
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I filled out the form for Mountain Lion upgrade in the morning and expected to get the codes... It is 10 pm and no codes. Is it normal?
If it was the contact form for the forum mod team then it is normally about 3 working days as all mails are dealt with strictly in turn also if it was that form you would have had a confirmation immediately you sent the contact form as it opens a new web page with a reference number on it and also you will be personally contacted by phone or email
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