TS1292 I have recently received an iTunes card and after scraping away the panel to get my code the first part of the code is unreadable how do I go about getting a code for the card
Hi there I have recently been given an iTunes card as a present.i went to use it today to put credit on my account and after scraping away the panel found that I couldn't read part of the code that was on the card how do I go about getting the card activated?
If the page that you postted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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Hi, I tried to change my security questions on the internet. But, for some reason, the button to change them is not there! This is annoying as I have recently bought an iTunes voucher and now I cannot buy any new apps. Can anybody please help me!!
Security questions:
https://discussions.apple.com/docs/DOC-4551 -
I have recently baught a iTunes gift card and I try to type in the code and it says it's invalid and I don't know what to do? Could anyone help?
No one here can help you. Contact iTunes support:
http://www.apple.com/support/itunes/ -
I recently got a free £25 itunes gift voucher, i used it the other day and the amount was deducted off the debit card. Having looked at my bank statement i found that i had also been deducted the same amount of my debit card. Long story short, itunes has charged my gift voucher & my debit card. How do i go about getting a refund for the amount deducted on my debit card.
If the page that you postted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I have credit on my iTunes account and want to rent a movie, but it is asking for my security code on my credit card. Will it charge my credit card? Why is it asking for my security code?
thit is just for authentication purposes. it wont change anything with your billing info
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I have a 50.00 itunes balance and I am unable to use it. Why is it requesting credit card info when I try to purchase music? I've already redeemed my gift card onto my itunes account, so I no longer have a code.
Because your credit card info is how itunes verifies your account.
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I have logged into my iTunes account and downloaded an app. I am trying to make an "in app" subscription purchase. I was asked to re-enter my password, which I did (multiple times) and I get the same message... "Your purchase could not be completed". Anyone know what is going on here?
Thanks,
WalterIf you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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We have always used one iTunes account and I want to crate a new account for my daughter. What is the best way to go about this and will she need to download free apps again?
Not going to happen the way you want it to.
When you add a gift card balance to the Apple ID, it's available for the Apple ID.
Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with. -
How can I view my full billing history for the app and music stores without iTunes installed?
I just received an email receipt from Paypal showing a $12.99 purchase from iTunes. I almost NEVER purchase anything over around five dollars in the app or music store. Since PayPal does not show what this purchase was for, I have not received the receipt from Apple yet, and I cannot find anyway to look up online what this purchase was for....I need help to find out ASAP what this purchase was. If my account has been compromised or if I have been incorrectly charged for something, I would like to get the issue handled immediately. I do not want to install iTunes on my PC (nor should I have to for Pete's sake), but I cannot see anything recent at all in my app or music history on my iPad (not that I would ever purchase anything for $12.99 anyway...I just don't). Thanks in advance for any tips!
How can I view my full billing history for the app and music stores without iTunes installed?
No.
If my account has been compromised
If you even think this may have happened, immediately change your password.
See this -> Apple ID: Changing your password -
I have 100's of CDs that I have downloaded to my itunes library and they are in the library playable but they do not show up in the C drive under the iTunes Music folder under users. Why are they in the libary and not in the itunes music folder. Win 7 OS. When I look in the library under the get info screen it says they are in the folder itunes music, under the c: drive but when I actually go to that folder to look for them they are not there....HELP!
Hello RumDog,
I think this article will help you find the media in your library.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Discovering and changing the iTunes Media folder location
Note: You would usually only change the iTunes Media folder location to share music between accounts on the same computer. See this article for specific steps on how to accomplish this. Also, see this article if you want to know how to move your music to a new computer.
Mac OS X: Click the iTunes menu and choose Preferences.
Windows: Click the Edit menu and choose Preferences.
Click the Advanced pane. iTunes displays the location of your iTunes Media folder.
You can then:
Note where your media folder is, such as for backing up your media.
Use the Reset button to reset it's location to the default (which is the iTunes folder).
Click the Change button to select a folder for a new location. Once you change this location:
If you make a new or alternate iTunes library, the new location will be used by that library.
Existing files will not be moved unless you choose File > Library > Organize library and choose the option to "Consolidate files."
From: Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Cheers,
Sterling -
I updated to 7.0 and now my ipod wont play in my car stero. I have reset, bought an itunes song and reset again but nothing is working. Pandora wont play. I can hear it very slightly in my speakers if I turn up the speakers but it is so faint. It plays thru its own speakers and my radio plays thru my speakers in my car so my its not my speakers.Help! Thank you!
Hi Novagurl2369!
I have an article for you that can provide some helpful troubleshooting steps to address your issue:
No sound through stereo headset1
Inspect the headset jack for debris and clean if necessary.
Connect the headset and make sure the connector is pushed in all the way.
Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod > Now Playing, then tap Play.
Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).
Try a different song or video.
Check to see if the iPhone alert sounds or other iPhone sound effects exhibit the same audio issues.
Disconnect the headset from the iPhone and see if sound comes from the built-in speaker.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I have lost my previous itunes library content after atempting to sync my ipod. Is there any way that apple can provide me with a history restore for an itunes library?
if you have all the songs still on your ipod you can put them back on your computer from the ipod... just DONT LET ITUNES SYNC WITH YOU IPOD when you plug it back in. change the settings to manual control for syncing ipods or your itunes will delete all of them. i dont know what to do for the unchecked songs... i had a similar situation and i used a mac program to take the songs off of my ipod. hope this helps.. just google for an application that will let ya take songs off the ipod.
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I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?
http://support.apple.com/kb/TS1538
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I have recently changed my apple id and password. When i try to access music that i bought on itunes on an external hard drive, it asks me to authorize my computer with my old apple id? can anyone help?
Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in -
I have recently bought a new pc and want to transfer my music library from my iphone to itunes on my new pc
I too have just purchased a new pc and want to transfer EVERYTHING from my iPhone to the new pc. I am unable to access my old pc for the files. I have been able to transfer what I purchased on my phone but nothing else. Is there anyway to just transfer everything without having to have access to the old pc?
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