TS1292 I put the code in correctly but it says, "The Gift certificate or prepaid code has not been properly activated." or "The code you have entered has not been recognized as valid." Help ?
I put the code in correctly but it says, "The Gift certificate or prepaid code has not been properly activated." or "The code you have entered has not been recognized as valid." Help ?
You will need to contact the iTunes Store.
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How do I check my security answers for my ID? I'm sure I have put them in correctly but Apple says they are wrong. There seems to be no facility to check what answers Apple has and I do not have a rescue e-mail address.
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Hi.
I recently bought a £15 ituens gift card for my partner. Since she is not too savvy with itunes, I went on to her account to redeem it for her. I scratched off the panel and entered the code into the correct box on itunes and was told "the gift certificate or card you have entered has already been redeemed".
I took the card back to Morrisons Supermarket in Guiseley where I had bought it and was told that since Morrisons only sell gift cards on behalf of iTunes and receive a commission, that they could do nothing and I had to take the problem up with iTunes.
Well, dealing with iTunes is no easy thing. I finally found what I thought was the right area on the website and was directed to send an email. I did this, but the chap I got through to seemed to think I had a problem with my iTunes software or that I didn't know how to redeem the card. I tried my best - over several emails - to get through to him that the problem was with the gift card code and that they may have been hacked. It would be very easy for them to find out that a) I wasn't the one who had redeemed the code and b) who the culprit was due to the fact they would know whose iTunes account the code had been credited to. I got nowhere, the chap sent me a link to "account security" and told me to phone them even though it was not possible to get a phone number from the link he sent me.
So, I got back in touch with Morrisons customer complaints and basicaaly told them that as far as I was concerned they were selling faulty goods on behalf of another company and that they should at least try and help me out with iTunes. I have since received an email from Morrisons asking for all the details of the card so they can look into it. iTunes - meanwhile - have stopped replying to my emails and I am now being completely ignored by them.
Has anyone else had this problem or does anyone know where I stand and how I can either get my money back or get the funds put on to my partners iTunes account?
Many thanks
DamianNot likely you'll get a "history" but Apple should be able to resolve the problem.
You can report issues with your iTunes Store purchases directly through the iTunes Store:
http://support.apple.com/kb/HT1933 -
I am trying to activate new itunes card. I am getting error message: The code you have entered has not been properly activated. Does this mean the store did something wrong or me?
Yes, the store didn't properly activate the card. If the store is nearly then you could try going back and asking them to do so, if it isn't (or if they can't/won't help) then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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My iTunes card will not activate it says your prepaid card code you have entered has not been properly activated
Maybe:
iTunes Store: Invalid, inactive, or illegible codes
Otherwise contact iTunes by:
Contact iTunes -
CS4 Upgrade, the serial number you have entered does not match the product you have selected
I have a valid CS2 premium license and have installed CS4 upgrade to a new machine but get the dreaded error "the serial number you have entered does not match the product you have selected" Now I got this error when I originally installed in 2009, back then I could call customer service and get the problem resolved but now when I phone I get an automated message saying phone support is not available for CS4? Does anyone know of a work around or a UK number where I can get this resolved? Any help would be appreciated.
Please see: http://www.hp.com/country/us/en/mda/windows7/upgrade/index_ww.html to select your correct country or region.
Carey Frisch
Microsoft MVP
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My iPad won't recognize my wifi password after 7.0.2 update. The password IS correct, but I continue to get the message that the password is incorrect. Any ideas how to fix this?
I have the same problem too on my iPad 3. One thing that sometimes works is if you go to the App Store and put your password in there after a few tries it may work.
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TS1292 what if the itunes gift card has not been properly activated and how do you fix this
how do yo
u fix a gift card that has not been properly activatedHow to Redeem a Code > http://support.apple.com/kb/ht1574
Note: iTunes Gift Cards are only Valid in Country of Issue.
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Yes, my cousins iPod is disabled. It says "ipod is disabled, connect to iTunes", I did that and it will not connect to iTunes, because it needs the pass code. The pass code key board will not show up and I cant connect. Please help me figure this problem out, my cousin is depending on me. Thanks, a concern customer.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
The Information you have entered is not correct - ...
I have two Skype to go contacts and two registered numbers from which I will make calls to these contacts. Each time I try to use the Skype to go numbers, and I try to authenticate my saved numbers I receive a message telling me that the number and password inputted is incorrect.
I have checked the information stored for both the numbers I want to call and my own details. Please advise me what I need to do to fix this problem and to enable me to use Skype to go.Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
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I don't understand why it is asking for billing details for the purchase of a free app. do not have a credit card handy.
If you didn't setp your iTunes account, from the beginning, without a credit card, you'll have to either add a credit card to your account or redeem an iTunes gift card, regardless of whether the app is free or not.
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When i intered the the iTunes card's code there is notification appeare to me that (( the prepaid card code that i entered has not been properly activated pls your support
Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPad3
I'm from poland.
Thx
BalbiContact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact -
I bought an itunes gift card . But when im redeem it says " the gift certificate or prepaid card code you entered hasnt been properly activated.. Please contact apple. Com " plss help me..
You can contact iTunes Support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)
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My Ipad has stopped receiving emails today. It has IOS7 on it. The settings are correct but says "connection to the server failed" help!
It is the same accout that has been working find for years and just after I updated the software this has happened. My Mac is still receiving and sending via Outlook with the same account and settings. My Iphone 5C has also stopped and I tried deleting the account and adding again (via exchange as it's an exchange accout) the same way I always do and it won't even recognise it to add the settings.
So annoying. Can anyone help?iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Cheers, Tom
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