TS1292 I received an iTunes Gift Card in the amt of $15.00. I redeemed the card on your web site and was informed that my acct now has a $15.00 credit. When I attempt to purchase songs I am refused saying I have an invalid code.

I received an iTunes Gift Card as a Christmas Present in the amt of #15.00. I validated it using the code on the card on your web site and was informed I now have a $15.00 credit. I then attempt to buy music downloads and when I attempt to pay using the code on the gift card I am told it is an invalid code. Several times I have tried getting the same results. Since it was a gift I do not have a receipt or know where the card was purchased. This is very discouraging. Help please....

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: iTunes Gift Cards are only Valid in Country of Issue.

Similar Messages

HT1689 when i attempt to purchase something in app it says "contact iTunes store support to complete transaction" anyone knows how to contact store support?

when i attempt to purchase something in app it says "contact iTunes store support to complete transaction" anyone knows how to contact store support?

Click here and request assistance.
(77309)

I recently upgraded to 10.6.7 and Safari 5.05. Safari now has a long load time when you initially boot it up and when selecting a new tab. Other than that it works fine. What can I do ?

I recently upgraded to 10.6.7 and Safari 5.05. Safari now has a long load time when you initially boot it up and when selecting a new tab. Other than that it works fine. What can I do ?

Check Safari / Preferences - Extensions. If you have any installed, turn that off, relaunch Safari.
If it's not Extensions, check for third party Safari add ons.
http://support.apple.com/kb/TS3230?viewlocale=en_US

Trying to update a web site and iweb crashes every time I try an save my changes or when I try and publish to a folder on my desktop.

trying to update a website created using iweb. Each time I try and save my changes or try and publish to a desktop folder iweb crashes.Any ideas why and any suggested solutions?
Paddysk7

What version of iWeb are you suing and what version of OS X?
You can try the troubleshooting steps under "Fix iWeb" here...
http://www.iwebformusicians.com/iWeb/iWeb-Tips.html

When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later

When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
Can anyone help solve this problem?

I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above

HT201359 I received two iTunes gift cards that were suppose to have $25 dollars each on each one from someone who owed me money, but when I tried to activate one it said it wasn't can you please help.

I received two iTunes gift cards that was suppose to be worth $25 dollars for each one for a total of $50 dollars, but when I tried to redeem the first one it said that it hadn't been activated,can y'all please give me a hand with this problem a friend gave them to me for money he owed me from a while back so please help me to activate these two cards. Thank You

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Hey. I have received an iTunes gift card, so I was all excited, punching the code into the "redeem" option on iTunes on my iPad2; however, I kept on getting the alert, "This is not recognised as a valid code". It is very legible, though. How come?

Hey. I have received an iTunes gift card, so I was all excited, punching the code into the "redeem" option on iTunes on my iPad2; however, I kept on getting the alert, "This is not recognised as a valid code". It is very legible, though. How come?

The obvious answer I think is that maybe you are not entering the letters and numbers correctly. I almost never get it right the first time when I use a gift card.
Try entering the code again - slowly and methodically. If it still doesn't work - look here for help.
http://support.apple.com/kb/TS1292
One final thought - if you are using a gift card that was purchased in another country - say like you have a Canada gift card and you live in the U.S. - that card will not work in the U.S. iTunes store.

I should have received an iTunes Gift card , but there is no sign of it ?

I should have received an iTunes Gift card , but there is no sign of it ?

The gift would be sent via email to the address you gave when you set up the gift. Have you checked that email account? If so and nothing has appeared, make sure there aren't any anti-spam filters in place that might be blocking emails from Apple. Then if you still don't see the email, try resending the gift:
http://support.apple.com/kb/HT1541
i still have something like 15¢ From last year and it was by a gift card and because of that The iCloud won't let me to Put a new payment from Visa Account
Having a credit balance won't prevent you from entering in a new payment method. A balance remaining would be an issue only if you're trying to change the country of your iTunes Store account. If your payment method is being rejected, then either it's invalid - a debit card which are in many countries not accepted, or a credit card from another country - or there's something amiss with your account. In the latter instance, or if the gift still doesn't come through, contact the iTunes Store and request assistance.
Regards.

Our family has 1 Apple id. My sons received many itunes gift cards. Can I set up sub-accounts under my id? If I create new ids, will they lose access to the content purchased under wmy id?

Our family has 1 Apple id with 2 itouches, 1 ipad and 1 iphone. My sons received several itunes gift cards. Can I set up sub-accounts under my id and deposit their gift cards into them (like a bank account)? If I can't, it seems that I will have to keep track of each of their purchases until they reach the limit of their gift cards, before they go over. This makes no sense. If I have to create new ids, will they lose access to all the content purchased under my id?

- You can't create subaccounts.
- You can create new account(s). The media on the iPod is still usable. It does create more work when updating apps since yo have to sign into the account that purchased them to update them. If you have apps purchased from more than one account that need update you have to update them one at a time until the remaining apps were purchased with one account.
- To change accounts for purchasing go to Settings> Store (or Settings.iTunes and App store depending upon the iOS) and sign out and sign in with different account.

I am not able to purchase apps, I'm not getting any error alerts. I just get no response when I attempt to purchase. Also when I attempt to use a search engine to find a itunes app I just get redirected.

I am not able to purchase itune apps. I do not receive a error message.
I do not get a response when I attempt to purchase.
When I use a search engine to find a app and it is to be
Found at the itunes site I get redirected.

Have you tried resetting and restarting > iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Or restoring > iTunes: Restoring iOS software

When I try to purchase songs the ITunes Stores says the session has timed out and to check my network settings

When I try to purchase songs in the ITune Store a message pops up and says my session is timed out and to make sure my network settings are correct.

I have been doing stuff with my account and my wife and kids accounts all day trying to setup home sharing. I got that all setup but the whole account access and so on and iTunes store has been horrendous today. I constantly have been timing out trying to update emails on accounts and change passwords as well as buy stuff off the store.
So your not the only ones for sure something is going on

HT201209 I received a iTunes gift card from my mother in Canada. Is there a way to redeem this gift card.

I received a iTunes gift card from my mother in Canada. How do I go about in redeeming this gift card?

Go to Canada. You won't be able to change the iTunes Store country back without spending or clearing the balance.
(78162)

I have received an itunes gift card for $$$ from someone I don't know and am afraid to download view the card. has anyone else received such?

I have received an itunes gift card for $$$ from someone I don't know and am afraid to download view the card. has anyone else received such?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: iTunes Gift Cards are only Valid in Country of Issue.

HT3702 I received a ITunes Gift Card but where do I use it?

I received a iTunes gift card but can't locate where to load it in. I play games and watch videos
Any help would be appreciated.
Thank you

Note:
iTunes Gift Cards are only Valid in Country of Issue.
How to Redeem a Code > http://support.apple.com/kb/ht1574

Error message when trying to download purchased songs

I purchased some albums on my ipad that synced to my iphone. I'm now trying to download my purchases to my library stored on my PC, but I'm getting an error/warning message along the lines of:
"You can download past purchases for up to 90 days.....You cannot assign another apple id to this computer for the next 30 days".
Does anyone have any ideas? I did have to sign my wife out of itunes before i signed in to download my songs so i assuming its something to do with that.

When trying to download purchased songs on ITunes, it
gives an error message that the network connection
timed out. also gives this error message when I try
to download ITunes software. Can anyone help with
this error? Thanks
I am having the same problem. (err = -3259) and it's not listed in any of the error codes in Apple Support. Weird. Why have an error code and no reference for it.
First it happened when I tried to download a movie and I kept "checking for purchases" - didn't work - checked all my ad filters, privacy filters, firewall settings - didn't work. Then I forgot for a day, went back and it worked. Now I have three episodes of a TV show that will not download and I am getting the same error message. This time it has been a few days though...Someone who knows - Please HELP!!

TS1292 I received an iTunes Gift Card in the amt of $15.00. I redeemed the card on your web site and was informed that my acct now has a $15.00 credit. When I attempt to purchase songs I am refused saying I have an invalid code.

Similar Messages

Maybe you are looking for