TS1292 iTunes card $25 was redeemed but credit is not shown in my account.
I purchased a iTunes card. And card was redeemed, but credit is not shown in my account.
You can view the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases. Does anything show there that would account for the $20 ?
Similar Messages
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My itunes card says already redeemed, when it is not. Any suggestions
my itunes card says already redeemed, when it is not. Any suggestions
HI brabauer,
This issue can sometimes happen when you leave a field blank on the order form. Also, make sure that you're logged in to the Adobe store in the same country as your you credit card mailing address. (You can check by clicking Change Location in the lower-left corner of the adobe.com website.)
Please let us know how it goes.
Best,
Sara -
I downloaded a new itunes card for $25.00 but it did not register
I downloaded a new itunes card for $25.00 but it did not register help!
The amount is already credited to your account. Purchase something and it will use this balance.
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TS1292 itunes card code says redeemed already what should i do?
my itunes card code says redeemed already what should i do i just purchased it?is my money lost
Where did you purchase it? Sometimes if you use a typo you may pull up another card.
iTS can see who redeemed it, but they may not give you details. Did you purchas this second hand or what?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I am trying to access my account that was on an old computer of mine, but crashed. I have a balance on the old account, from an Itune card that I no longer have.
How do I access from this new computerOn itunes open the store tab and click manage accout, once your in there should be a settings tab called devices, remove the old computer and then try to authorize yours under the store tab in itunes.
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TS1292 iTunes card won't redeem.
I'm having some trouble redeeming my iTunes card on my iPad. When I type the code in and click "redeem" or "next", nothing happens. I've double checked my Internet connection and the way I typed in the code, but both are fine. I've done everything I can think of to try to fix this on my own, but I've run out of ideas. I have a twelve hour road trip coming up soon and would really like to have new music to listen to by then! Please, help me.
Do you have another device you can use to redeem? Or at least do this on a computer?
If not, try to reset your device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. -
It says in the corner of my itunes account that i still have money from my itunes card that i redeemed, but when i try to buy a song, the billing info. pops up. Why can't i use the money on my card?
It is simply asking you to verify your account info. Select None for the CC.
It will still pay with your gift card balance. -
I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.
If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.
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I redeemed my iTunes $25 card yesterday and only used $2.00 but it does not show in my account. I'm trying to make a purchase but it just wants my credit card info
Go to Apple logo (top left) > App Store > Store (Top row of options) > view my account > log in > then edit the details.
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I just bought an iTunes card yesterday and redeemed it, but everytime I try to buy this one album, it says I have insufficient store credit. Which I most definitely do not.
Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
(109346) -
TS1292 I cannot redeem my itunes card,i followed instructions but still in active
I cannot redeem my itunes card,i followed instructions but still in active
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Good Luck. -
My itunes card has been activated but when I enter the code it says it isn't activated???
Hi ExtremeGamer1112,
Welcome to the Support Communities!
You are referencing the correct article to address this issue:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
Cheers,
Judy -
I have redeemed my itunes card for $25.00. This amount shows next to my account name. I chose songs from the itunes store and added to my wish list, but when I try to purchase these using my $25.00, it tells me this has already been redeemed. How do I buy songs and use my gift card to pay for them?
The amount is already credited to your account. Purchase something and it will use this balance.
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I received an iTunes card for my birthday but when I tried to redeem, it wouldn't work
I received an iTunes card for my birthday but I wasn't able to redeem it
What did you try?
What happened?
Error mesage?
What did it say?
Any info about your issue? -
I can't insert the iTunes card at the redeem
I can't insert the iTunes card in the redeem why ?
Before I insert but now there's message said I have to support apple store why ?
WIf you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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