TS1292 Just tried to redeem my 3itunes/App Store gift cards, from family in Canada, my account and usage is in the United States, customer support sent me an email and here I am in this sector, not sure what "form" to fill out. I was told there would be a

Hello, tried to redeem 3 gift cards. After trying the first realized that the cards are from family in Canada and not able to use on my account here in the USA, customer support sent me an email and said to fill out a form that I can not find here, any suggestions?

Hi Katie,
Your best bet would be to contact iTunes Support again. Also, make sure there wasn't an attachment to the email? But if there was not, contact them again and tell them you need to either have the form sent to you or you need to know where you can find it. Here's the link:
https://expresslane.apple.com/Issues.action
Cheers,
GB

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