TS1292 My iTunes card says invalid what do I do?

What do I do?

Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and the page that you posted from doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Similar Messages

  • TS1292 The iTunes card is invalid. How do we redeemed the card

    The iTunes card is invalid , I've purchased at Walmart , brought it home to redeemed , they say it's invalid. How can I redeemed the card, because I've tried over 6 times.

    If the page that you posted fromdoesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • TS1292 Cannot use itunes card says already been redeemed but havent used it it plz help

    Cannot use itunes card says already been redeemed but havent used it it plz help
    <Edited By Host>

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to change the title of your post as it appears to include the card number.
    You've tried logging out and back into your account to see if the amount from it has been added to your account ? If it isn't then was the card complete when you bought it i.e. the part that you scratch off to uncover the code was still on the card ? If it was, and you've double-checked that you are entering the correct code, then try contacting iTunes Support (they might want images of the card and the receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • HT204266 How come my credit card says invalid security code when I put my code in at the App Store?

    How come my credit card says invalid security code when I put my code in at the App Store? I have a bunch of free apps when I had my ipad 1 now I have 2 and my credit card will not be read as authentic Watson ever I tried my girls card nothing do I need to have money on it for a free download? I even bought a couple of games but why with so many free ones? Please help me I'm slow so walkit through with me thnx also my ipad 2 is brand new out da box and I accidentally updated to 6.0 without finding out first about it so some pointers to it would help ...which I think that it has something to do with it.

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    For iOS I would expect an updated version of the manual to appear here at some point : http://support.apple.com/manuals/ipad/
    In the meantime there is this : http://www.apple.com/ios/whats-new/

  • Each time i try to download anything from itunes it says invalid security code

    each time i try to download from itunes it says invalid security code

    This same issue bothered me for years. The account I had used to purchase iTunes songs with suddenly stopped working. And always it was the same error about the security code.
    I talked to iTunes support, my bank and the eCommerce customer support for my Visa card. No one could ever tell me what it was until this year. I tried for years, literally years, to figure it out. I had to buy iTunes gift cards and that was not convenient for me. But thankfully, someone who worked in the credit department of a major online retailer, finally explained it to me.
    Small banks, sometimes large banks, often don't opt to offer debit and credit cards that use Visa's stronger security, which is advertised as "Verified By Visa". Not all stores and online shops use this security method during their checkout process, but iTunes does. (Amazon, for example, does not require it)
    So any error having to do with the security code means that Apple's iTunes shopping cart requires the stronger security method and does not accept the older 3-digit security code on the back of the regular Visa debit and credit cards. You would want to see which of your cards is supporting Verified By Visa security, and use one of those. The card you are currently using will never be accepted, no matter how many people tell you to carefully check your billing and account addresses and spelling, etc.
    So get a Verified by Visa card, or use MasterCard.

  • I just scrached off a part of my $10 itunes card...what can I do?

    I just scrached off a part of my $10 itunes card...what can I do?

    iTunes Store: Invalid, inactive, or illegible codes

  • I can't purchase games and apps and i have iTunes card with 200$ what can i do can any one help me, I can't purchase games and apps and i have iTunes card with 200$ what can i do can any one help me

    I can't purchase games and apps and i have iTunes card with 200$ what can i do can any one help me

    What happens when you try to buy something, does the 'buy' button not appear, does it not work, do you get any error messages, ... ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • My itunes card says already redeemed, when it is not.  Any suggestions

    my itunes card says already redeemed, when it is not.  Any suggestions

    HI brabauer,
    This issue can sometimes happen when you leave a field blank on the order form. Also, make sure that you're logged in to the Adobe store in the same country as your you credit card mailing address. (You can check by clicking Change Location in the lower-left corner of the adobe.com website.)
    Please let us know how it goes.
    Best,
    Sara

  • HT2736 my itunes gift card says invalid

    How can I use my gift card when it says invalid one?

    Refer to this article.
    iTunes Store: Invalid, inactive, or illegible codes

  • TS1292 my itunes card code is not legiable. what to do??

    my itunes card code is not legiable. what to do??

    See Here...
    http://www.apple.com/hk/en/support/itunes/store/giftcard/
    If no joy...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1933 What if the recipient of an online purchased iTunes card says they did not receive it?

    How do I get an online purchased iTunes card relisted if recipient didnt get it.

    Hi cassandra237,
    Thanks for visiting Apple Support Communities.
    You may want to report the issue with your purchase using the steps in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Best Regards,
    Jeremy

  • TS1292 My itunes card has been activated but when entering the code it is telling me it is not active

    My itunes card has been activated but when I enter the code it says it isn't activated???

    Hi ExtremeGamer1112,
    Welcome to the Support Communities!
    You are referencing the correct article to address this issue:
    iTunes Store: Invalid, inactive, or illegible codes
    http://support.apple.com/kb/TS1292
    If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
    Contacting iTunes Store Support
    Go to the iTunes support page and select your iTunes country.
    From the iTunes support page, choose Contact Support on the lower-left side of the page.
    Follow the instructions to get iTunes Store support assistance.
    Cheers,
    Judy

  • HT1926 itunes update says invalid signature??

    I am trying to update my itunes on my HP pc.  I got an error message, which said to try Tools, then Download Only.  I tried that, it started to download, then quit when I got a message that said "itunes has an invalid signature, the download has been removed."  This has never happened before, and I have updated itunes many times!  Can anyone tell me what is going on??

    You can try manually updating by uninstalling the current version you have and going to http://apple.com/itunes/download

  • HT201209 My itunes card says it's been redeemed but it hasn't

    It says my itunes card has been redeemed but it hasn't

    Because it's an USA giftcard and can't be redeemed or spent outside of the USA.
    (100823)

  • Why cant i download latest version of itunes, keeps saying invalid signature

    Why can't I donwload the latest version of itunes to my windows Pc? It keeps saying 'invalid signature'.

    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

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