TS1292 My iTunes voucher keeps saying the code is invalid

My daughter received some iTunes vouchers for Christmas, she has been able to redeem one of them but the other one keeps saying the number is invalid every time she enters the number. We have double checked that we are entering the number correctly. Any ideas what the problem could be? Thanks

Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will possibly need to give them images of the front and back of the card and the codes from it) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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HT1539 iTunes says the code is invalid when it clearly is valid, what do I do? How do I get my digital copy??

I bought The Dark Knight a few years ago, I tried to download the digital copy before but I gave up. Now that I have my iPhone, I'm determined to get all the digital copies I'm entitled to! So I'm here to find out how to remedy the situation. iTunes says the code is invalid when it clearly should work. I didn't buy the DVD off the street or anything. iTunes doesn't give me any further options, so what can I do? Anybody have any advice, please?

Yeah, I actually did get it. I had to send an e-mail to Warner Bros. with all available info and my issue and they sent me another code that actually worked.
So I actually just had to do what varjak paw suggested, it just took a few days (maybe a week) and I forgot to get back to you guys. So, belated but all the same thank you, varjak paw!

Can I buy an iTunes voucher and get the code sent straight to my email?

Can I buy an iTunes voucher and get the code sent straight to my email?

If the iTunes Store sells gift certificates in your country, yes, but you'll need to provide a credit card issued in that country to make the purchase.
Regards.

HT1420 i can not access my account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavialable,but i can sign into the apple website.

i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.

That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

HT201209 when i scratched the back of my itunes voucher some of the code came off/is not visable. is there anything i can do ???

when i scratched the back of my itunes voucher some of the code came off/is not visable. is there anything i can do ???

Contact the iTunes Store by going to - http://www.apple.com/support/itunes/contact/. At the bottom left, you will see a "contact support" link. Just select it, then select "iTunes Store", then "iTunes Cards and Codes". Follow the on screen instructions.

My iTunes card saids that the code is invalid, what can I do?

I need help with my iTunes card since it tells me that the activation code is invalid

Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and this page doesn't help then you will need to try contacting iTunes Support (you will possibly need to give them images of the front and back of the card and the codes from it) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

HT1918 I keep entering my CORRECT security code and it is saying the code is invalid. It has worked for other billing accounts though.

I was hoping I could get some help as to why it keeps telling me my security code is incorrect for my new credit card. It is not incorrect as i have used this same code for paypal and other billing accounts. It's only itunes thats doing this.

For some reason Apple is particularly nitpicky about the billing address. The message you get is misleading since it can indicate any discrepancy in your billing information - a single space or punctuation out of place can cause it.
Go to your account in the iTunes Store and edit your credit card information. Retype it if in doubt. Make sure it matches your billing information precisely.
Read the following for more:
iTunes Store: My credit card's security code or zip code does not match my bank's records

HT5485 Why wont the update of itunes install? it keeps saying the signature is invalid, what should i do?

someone please help me, i cannot update me ipod until this updates!!

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

HT5552 every time i try and make a purchase on itunes it keeps saying the payment is not accepted and to change the payment option. I know my personal bank card has the funds so why doesn't the payment go through?

i am trying to make a pruchase but it won't accept the payment option. I don't know while and i know my card has funds in it. what might be the cuase of this?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94948)

ITunes keep sayin the code you entered is not recognized as vaild code

hi >> i just bought itunes gift card and when i came to reddem it to my account its keep saying ((
the code you entered is not recognized as vaild code)) so can some one help me

Help here > iTunes Store: Invalid, inactive, or illegible codes

HT1391 why can't i purchase a movie from itunes. Ido have my apple id and password but when i try buying it keeps saying my password is invalid or contact itunes support?

Why can't i purchase a movie from itunes.Ido have my apple id and password but when i try buying from my apple tv it keeps saying the id is invalid.
Go to the itunes store on my computer and update your apple id and i did but it keeps saying the same thing?

contact itunes support

I got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not recognized as a valid code. but i just got this card brand new for my birthday.

i got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not recognized as a valid code. but i just got this card brand new for my birthday.

Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. For more information, see this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards.

I have my mums payment details on my itunes account, but i bought a £15 itunes voucher today from the shop and put it on my phone.. but it wont let me buy any apps becouse it keeps going to my mums payment details. can someoe help me with this

i have my mums payment details on my itunes account, but i bought a £15 itunes voucher today from the shop and put it on my phone.. but it wont let me buy any apps becouse it keeps going to my mums payment details. can someoe help me with this

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

ITunes wont open for me. it keeps saying "the Disc "untitled playlist" cannot be read. An unknown error occurred (-69)." don't know how to get it to work. Please help

iTunes wont open for me. it keeps saying "the Disc "untitled playlist" cannot be read. An unknown error occurred (-69)." don't know how to get it to work. Please help

It is likely a hardware failure
http://support.apple.com/kb/TS3694?viewlocale=en_US#error1

My iTunes won't open! It keeps saying 'The iTunes Library.itl is locked on a locked disk or you not have write permission for this file.' Please Help!

My iTunes won't open! It keeps saying 'The iTunes Library.itl is locked on a locked disk or you not have write permission for this file.' Please Help!

this may happen on external drives if:
The external drive was hotpluged (removed) without going the correct "eject" way
The iTunes library (database) got corrupted
First Aid for external drive
Close iTunes
Unmount (eject) external drive the right way.
Mount drive again
Go to Workplace -> right click external drive -> choose "clean up" This will force the filesystem to rescan the file structure of the drive and rebuilding the file system table and journaling file.
After the tool shows "done" (could last some time depending on size of drive) restart iTunes
If your iTunes library is on your internal drive, this may happen
The system was not shoot down correct, e.g. "pulled the plug"
The iTunes library (database) got corrupted
First Aid for internal hard drive
Close iTunes
Reboot system
Go to Workplace -> right click external drive -> choose "clean up"
After the tool shows "done" (could last some time depending on size of drive)
Reboot system, restart iTunes
If none of the above fixes your problem, post here.
Lupunus

TS1292 My iTunes voucher keeps saying the code is invalid

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