TS1292 Purchased gift cards about a year ago. Misplaced two of them. Found them yesterday, tried to use one today. Invalid. If the money is tagged to the card code why is it invalid? Now have to take photos of both sides and find receipt? Guess out $20?

Purchased gift cards about a year ago. Misplaced two of them, but Found them yesterday. i tried to use one today. Invalid. If the money is tagged to the card code why is it invalid? Now have to take photos of both sides and find receipt? Finding the receipt might take as long as .finding the cards. If I paid hard earned money for the card from a computer company why would that card not be in their data base waiting to be activated? I guess I am out $20 to Apple for not activating immediately! My account was hacked once so I won't put a credit card in and live with gift cards. Now I am getting hit for $20, two gift cards for ten each. I now question who and how people are making money?? Is my only solution, buy card, redeem code instantly, purchase item?

Hi Oxfordataloss,
Thanks for posting. I'm really sorry you've had such problems with BT, it's certainly not the kind of service we would hope to provide. I'll take your comments on board and if you don't receive the final bill as expected please drop me an email with the account details and a link to this thread for reference.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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