TS1292 The iTunes card is invalid. How do we redeemed the card
The iTunes card is invalid , I've purchased at Walmart , brought it home to redeemed , they say it's invalid. How can I redeemed the card, because I've tried over 6 times.
If the page that you posted fromdoesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
Similar Messages
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PURCHASED I TUNES CARD, LOST TI BUT HAVE RECEIPTS, HOW CAN I STILL REDEEEM??
Hi stephlecy7399,
Welcome to the Support Communities!
The article you referenced gives instructions for contacting the iTunes Store if you are having issues redeeming your gift card.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance
Cheers,
Judy -
My itunes card has been activated but when I enter the code it says it isn't activated???
Hi ExtremeGamer1112,
Welcome to the Support Communities!
You are referencing the correct article to address this issue:
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
Cheers,
Judy -
My $20 iTunes card in not active!?? Why? How do you fix it?
Timpitt,
The article you have listed at the top answers your question. Contact iTunes Support.....
https://expresslane.apple.com/Issues.action
Cheers,
GB -
TS1292 My iTunes card says invalid what do I do?
What do I do?
Was the iTunes card issued in the same country as your account is based (they are only valid in their country of issue) ? If it was and the page that you posted from doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I have a £15 itunes card (Fastcard) nearly 2 years old, I have not redeemed it yet, but the number has scratched off so I can't read it. The other numbers on the card are different to the ones on the help page for illegible codes, how do I redeem it?
Hello Swara,
You'll need to contact iTunes Store Support for help. You'll need to provide the serial number from the back of your iTunes Gift Card.
Starts with:
Length
GCA
16 digits
60
16 or 19 digits
EPY
14 digits
PBH
22 digits
I hope this helps. -
How to activate a "not properly activated iTunes card"
Try Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
TS1292 my itunes card code is not legiable. what to do??
my itunes card code is not legiable. what to do??
See Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
ITunes code ripped off how do I redeem
I Had gotten an Itunes gift card and when I tried to scratch the code off the whole strip came off how can I redeem my card without this code?
If the code is not readable you cannot redeem it.
You can try contacting iTunes Support: http://apple.com/emea/support/itunes/contact.html. -
TS1292 my itunes card are not activated how i can activate it?
how can i activate my i tune card
Try Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
TS1292 my itunes card will not activate even after returning to place of purchase.
I have tried to redeem my itunes voucher card several times it keeps saying this card was not properly activated even after i took it back to place of purchase.
what can i do to get it to activate.UPDATE:
Make sure that in 'mail, contacts & calendars' that under 'contacts' you have valid information in put for who you are (save your number in your phone and select it from your contacts menu to ensure that your iPhone has your details).
After days of not knowing, also exhausting all the possible steps, I decided to go as far as 'waiting for activation' and just leave my phone. It happened to be overnight.
I had 'no addresses' in the 'send and receive' category selected (I deselected my email address) and after about 8-9 hours, basically by morning - iMessage activated itself, checking my phone number and sending and receiving iMessages as per usual!
Yes, that's right - what I'm saying is if you've tried EVERYTHING like I honestly had, try the waiting game. It worked for me, I really hope it works for all of you too!
Martha. -
TS1292 My iTunes card is not working ??
My iTunes gift card is not working I don't know why ?? I need help with it please.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
TS1292 My iTunes card I entered is not showing up on my balance
Please help me with my I tunes account my new balance is not showing
ashcole06 wrote:
... What do I need to do??
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I got an itune card after I hit the pin in, it show invalid number so how to make it work?
See Here > iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292 -
I scratched my iTunes card and some of the numbers have come off. How do I get the missing numbers?
See this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
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