TS1292 The seriel or card pin is not recognized.  I also have a seriel beginning wit 63

I have entered the PIN and it was not recognized.  Seriel number is coming back as invalid.  The card was given to me for purchasing an iPod nano on black Friday.  I was able to scan the barcodes with a bar code scanner.
<Personal Information Edited by Host>

How to Redeem a Code  >  http://support.apple.com/kb/ht1574
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact
Note:  iTunes Gift Cards are only Valid in Country of Issue.

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    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
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