TS1292 unable to redeem itune gift card, need to communicate with apple support, I have been unsuccessful on line, help

I have been unable to redeem my itune gift card.  Is there someway inwhich to communicate with apple support verbally and not online?

I'm not aware of any phone support for iTunes, only via email. Did you try this page : http://www.apple.com/support/itunes/contact/ then click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

Similar Messages

  • Unable to redeem itunes gift card (not activated)

    Unable to redeem iTunes gift card not activated

    Is the store that you bought it from closely so that you could try asking them to activate the cloud properly ? If not then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • Unable to redeem itunes gift card  error -9810

    I have been trying to redeem my iTunes gift card but iTunes just keeps taking me back to the log-in/password screen each time and the error message says the connection is not secure....BUT it allows me to update and download apps??????
    I do not want to add a credit card after being stung a few months ago.
    How do I correct this? I am on the most updated version of iTunes!!!!

    Is the store that you bought it from closely so that you could try asking them to activate the cloud properly ? If not then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • Unable to redeem iTunes gift card credit...

    Unable to redeem credit frm iTunes gift card ...
    MSG is say credit must be redeemed as an Australian Storefront???

    Hi MTHEARTS,
    Giftcards can only be redeemed in the Store where they were purchased.
    Sorry,
    GB

  • TS1292 trying to redeem itunes gift card

    Hi, I am trying to redeem an itunes gift card. After entering code and signing in I am told to setup 3 security questions and answers. How do I do this?

    iTunes Store: Invalid, inactive, or illegible codes

  • Unable to redeem itunes gift card

    I have an itunes gift card, I was able to redeem it and purchase music bought about two songs and the balance went down as usual. Then bought more and the balance did not go down, checked my bank account and I have itunes charges pending went back to check the balance and the card info was gone. I try to redeem the card again and the error reads, "this card has already been redeemed." I have resarted the phone, logged out of my account and signed back in and nothing I have have emailed support awaiting a reply.

    Hi MTHEARTS,
    Giftcards can only be redeemed in the Store where they were purchased.
    Sorry,
    GB

  • I cannot use my redeemed itunes gift card to buy another one.

    I cannot use my redeemed itunes gift card to buy another one even though i have enough money in my account.It says that i need billing info(i do not have a credit card).

    Hi Rakesh,
    The following article may address your question:
    iTunes: Sending iTunes Gifts
    http://support.apple.com/kb/HT2736
    Note: When purchasing an iTunes Gift, a valid credit card must be on file; you cannot purchase an iTunes Gift with store credit.
    Thanks,
    Matt M.

  • I am attempting to change my country from US to Canada and I keep getting that the newtork is refused and I am unable to redeem Canadian gift cards. Please help?

    I am attempting to change the country fro US to Canada and I keep getting that the network is refused??? hence unable to redeem Canadian gift cards. Please help.

    Is your iTunes account address, and other payment method(s) ((if applicable) associated with Canada? They have to be to use that Store.

  • Unable to purchase itunes gift card

    Why I can't purchase itunes gift card anymore?
    I've been purchased -+ gift card, but now I can't purchase any gift card..
    It says unable to purchase itunes gift card at this time  please try again later..
    How to solve this problem? Why I can't buy more gift card?
    And when I'm trying to create new id, when I sign in with diferrent id and want so send gift card, it says unable to purchase , please contact apple support..

    You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to contact the iTunes Store.
    Regards.

  • I cannot redeem itunes gift cards?

    Cannot redeem itunes gift card

    I don't know if i can help you since i am answering this "late", but maybe someone will be able to read this, the only way to use it is going to iTunes on your PC and then going to "iTunes Store" then click "Country" and change it to USA -or- the country you bought it, preferely USA, then you will need to put a Billing Adress from USA (For example), you can put whatever you want by searching a phone / zip code on google.
    Then you will be able to redeem your card.
    Have a nice day!

  • Problem with redeeming Itunes gift cards.

    I have a problem redeeming Itunes gift card. Got a message about the ID has not been yet used with the Itunes store and was ask to review my account information. During the prosess I alway was stopped by the message that I have to contact Itunes support.
    I have tried serveral times and stil can not access the app store.
    Please help!

    Try viewing or updating your account and payment informaiton by clicking iTunes > Store > View My Account, enter your password > edit the Payment Type under Apple ID Summary.
    If you don't want to add a credit card, follow along with this Apple doc -> Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

  • How to redeem iTunes gift card without a credit card

    How to redeem iTunes gift card without a credit card

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201195 I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

    I am not able to redeem my itunes gift card. It says that it has not properly been activated. I have had this card for over a year is it expired?

    Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
    (110287)

  • How to redeem iTunes gift card purchased in USA from India

    How to redeem iTunes gift card purchased in USA from India

    That card can't be redeemed into or used in a non-USA iTunes Store.
    (93996)

  • Cannot redeem itunes gift card receive cannot complete your request unknown error -1202

    After numerous attempts I still cannot redeem ITunes gift cards to the ITunes store so I can download content onto my PC 
    It is running Windows Vista.
    I receive "We could not complete your ITunes store request. An unknown error occurred.  (-1202)  Please try again later." 
    I have gone to my controll panel and made sure the date and time is correct.  They are correct.
    I have unchecked the advanced internet properties setting "Enable Integrated Windows Authentication."
    I have restarted.
    Still cannot redeem ITunes gift cards at the ITunes store. 
    What can I do to redeem these cards ???????????????????
    Please advise.
    Thanks
    Elizabeth

    I'm having the same problem, Jay. Its been like that for asong as I can remember (at least a month). I've not been particularly bothered, but I've got a voucher too and its rather annoying. Doesnt appear to be everyone, just a select minority of users. If anyone does have an answer it would be greatly appreciated. Thanking you!

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