TS130 Xeon E3-1235 3.2GHz 110520U: DVD/onboard controller issues

Dvd s are not read 90% of the time and when they do, it is very slow and painfull and always ends up with an error saying that it can not be read.
I have 3 identical machines, 2 of them are working properly, I swapped the DVD readers and got the same results, I also used many different CD/DVD installations and got the same bad result.
My conclusion is that it might be the onboard controller, I looked for firmware updates for the controller but found none.
My current Bios is 9HKT51AUS (9H51A).
These machines are 3-4 months old.
Any suggestions will be appreciated.

Please contact support.  There may be something with the motherboard or the firmware.  No one on the community forum would have the ability to swap out your motherboard, if that is needed.  
Contact support via: http://support.lenovo.com/en_US/feedback/contactsupport.page?
Please feel free to follow-up on your progress or if you need additional assistance. 
Cheers!
Regards,
Nathan Miller
Enterprise S&P Product Manager
Enterprise Systems Group
Lenovo
ThinkServer is now on Twitter. We want to hear from you.
https://twitter.com/lenovoserver

Similar Messages

  • DVD RAM Drive issue

    We have a macbook pro with 2 gig of RAM and osx tiger 10.4.8. We have a DVD RAM drive due to the nature of our work. This drive always seemed to take longer to sin up thn other drives but I just assumed this was o.k Now the drive simply spits all DVD types out, but plays CD's just fine which seems odd to us. We would like to know if it could be someting simple before we send it away to apple. Any suggestions please?

    From my experience it sounds like you have a faulty drive. Replacement would be the option.

  • DVD drive sharing issue

    Hi,
    how can I create my music library in iTune (to sync with my iPod) on my Macbook Air since remote DVD sharing from my other Macs does not let me do it? Apple selling point for not having a DVD drive on the Macbook Air is that you can use DVD drive sharing.
    drive.
    I'm hoping for an official answer from Apple since, I own the origininal audio CDs, and all the Apple hardware and software and just trying to do what is advertised as possible without infinging anyone's property rights.
    Thank you.

    Could anyone please help?
    (Or is this question under the wrong rubric (networking!) here...?)

  • DVD Drive Having Issues Reading Discs

    Hi there,
    I have 2 MBP's (original and unibody model) and an iMac. However, the computer having the issue is the original MBP as listed below. I barely use the DVD drive but I thought I'd treat myself to the Sims 3 only to find that the DVD drive keeps spitting it out and 3rd time was lucky but then repeat over and over. It makes a noise like it is failing to read it properly. I thought it might've been a dodgy Sims disc so tried in my unibody and it works perfect.
    This is not the only time I've had issue with it though. When it was still in warranty it would be very picky with certain DVD movies and the picture would freeze/randomly skip/not play at all. I did send it off to repair but as it works perfect with other discs, they couldn't find a problem and nothing was ever done about it.
    I've just put in an audio CD I bought at a gig (so assume it was written on blank media) and the computer is saying it is a blank disc when it is not.
    I dropped my laptop and it was sent in for repair a few months ago, they checked everything (as it was obviously dropped) and again, found no fault with CD/DVD drive (although the problems originated before it was dropped anyway).
    Is there anything I can do my end? Resetting or something? If I send it in again it will cost me money as now out of warranty and I feel they will just tell me they cannot find a fault, again!
    Thanks for reading,
    -Lisa

    Many people will recommend a lens cleaning disc first, cheap and easy if it helps. Otherwise, I would consider replacing the optical drive, which a careful person can install themselves with online instructions. The replacement drives are less than $100USD. These drives often seem to get dodgy.

  • DVD player artifact issue on certain player only

    Can anyone tell me please why this is happening!!
    I'm nearly finished with a documentary project. It's 64 minutes long. I used the DVD 90 minute Best settings with Dolby audio in Compressor and DVDSP build and burn. It works fine in the simulator in DVDSP and in my home and office DVD player. But my client gave me six pages of notes reporting what she called "skipping". I re-tested the DVD in my player and still wasn't seeing an issue. So I watched it on her player and noticed some artifacting and dropped frames.
    I thought it might be due to a dirty player. So I had her do a cleaning and there will still some issues though not as many.
    Why would this happen?
    I'm concerned because if I cannot even see the problem on my players, how will I know if I've solved it? I've searched the forums and found similar questions, but nothing exactly like this.
    Grateful for any help you can provide:)

    There are MANY reasons why certain players skip and others do not. Some players by nature are better designed to play DVD-R. Some are simply more forgiving. While one player happily plays over problem areas, others choke.
    Most of the times, the problem results from poor quality DVD-R media. There are actually 4 different grades A, B, C & F! You should ONLY be using A grade media.
    Those cheap 100 disc $19.99 spindles at the local Costco, Wal-mart etc., may sound like a deal, however, most are useful only as drink coasters and even when a disc gets recorded to what may seem to be correct, in actuality, is not.
    Surf to http://www.digitalfaq.com/media/index.htm for more details on which media you should be using.
    Are you by any chance using a PAPER LABEL on the disc? If so, STOP. Buy printable surface media ONLY. Invest in a Bravo printer and you won't go wrong.
    Many players do not handle media well with a paper label on it.
    Finally, make sure you're burning a 1X (yes I said ONE TIMES) speed! Errors will creep up in quick burns that will also result in problems.
    If you are doing everything right, it could be her player!
    Regards,
    Darren

  • DVD copyright protection issues ( G3Ti200 Pro-TD(MS-8851)

    Maybe some of you have already experienced this. But I just installed an internal DVD player in my PC with "Power DVD" software. I was quite happy playing several different DVD's until recently when an error message came up stating: "The TV Out port of your display card is not working properly", and: "This copy protected disc can not be played when the TV out function is enabled".
     Now I have had much problems in the past with TV out. Driver updates do not support the TV out function, and it in effect becomes disabled. However, in the VGA card bios it is still enabled by default. So I have a video card that says TV out doesn't work and a DVD player which says it does. BUT, there doesn't seem to be a tab or button anywhere in the configuration utility to disable it!
      My question is: does anyone know of a regedit or any other means to disable the tv out function of my video card? Also: the move I was trying to watch was "Crouching Tiger Hidden Dragon", practically speaking can anyone address which copyright software is causing this issue? Is this listed on the package? Does anyone know of other movies incompatible with your or my system?
    MSI: this is also a question you need to address in that you are selling a product not compatible with its intended use.
    Let's not lose sight of the real issue here people. This is nothing more than the largest companies in the world extorting even more money out of our already empty pockets. AOL-Time-Warner, Sony, Viacom, and so on, are stealing our money because they can and no one is stopping them. They took $5 of my money, and I wasn't even able to use their product.

    Hi,
    I'm not familiar with your hardware, but here's a couple of things you could try.
    TV-out is usually not enabled in the first place if there is no TV connected, so you could either boot without the TV connected, or disable it by disconnecting and then clicking on the "Detect Displays" button (at somewhere like Display Properties -> Settings -> Advanced -> nVidia). Note that the test for presence of a TV is a fairly simple resistance measurement, which will detect a connected TV or VCR etc., even if it is switched off.
    Hopefully, the copy protection will then not think that you are trying to copy the DVD to a VCR connected to the TV out port. (Naturally, no-one would ever think of using an external VGA-TV converter    )
    TVTool is also worth checking out at http://www.tvtool.de - although it might not work with your hardware.
    Cheers

  • Export sequence of still images (JPGs, TIFFs) from FCP timeline into DVD without interlaced issues using Compressor

    Hi,
    How to export a sequence with stills (jpg) into a DVD format by using Compressor without having the interlaced issue on the outcome? The stills in the Canvas look crisp but once exported to DVD format, the outcome images look interlaced. How can I best match the crisp look of the high resolution JPGs in time line when exported to DVD?
    My Sequence settings match the image settings:
    Frame Size: 1024 x 768
    Pixel Aspect Ratio: Square
    Field Dominance: None
    Compressor: Photo JPG
    I tried to export the sequence of img as an independent QT movie file by using Apple ProRes 422 output settings. The video file looks great. I then imported it back to time line into new sequence and exported into DVD format trying both: deinterlace and "same as source" setting. Both output DVD files still have the interlaced issue.
    I also tried to work with JPGs converted to TIFFs on a different sequence with same as Tiff settings and the issue still persists.
    I will appreciate any advices.
    Thank you,
    Izabela

    Dear Nick,
    Thank you, I understand now it is the aspect ratio issue.
    Are you suggesting that I should use Photoshop or Graphic Converter to convert the 1024 x 768 to 720 x 480 prior to importing them into FCP seqence?
    > Give the DVD authoring software the correct size:
    I am using FCP 7.0.3 to create the sequence of images (there has to be specific timing and transitions), which I then export to DVD format by using Compressor.
    Do you mean that I should set the FCP timeline sequnece settings to 720 x 480?
    Please let me know. Thank you,
    Izabela

  • CD/DVD Disc Drive Issues

    I'm having trouble with my CD/DVD disc drive.. it won't load a disc, CD nor DVD. I put it in the slot, but it doesn't catch and get pulled in. Has anyone experienced this problem and found a fix? I'm hoping that the motor isn't dead!
    Thanks,
    -Adam

    It may just be time to replace your SuperDrive. Take it into an Apple Store for diagnostics and if they tell you that the SD has bitten the bullet (which they do sometimes) then you should have it replaced.
    Sorry,
    Clinton

  • DVD DL burn issues - internal target error - fake hardware errors

    I am receiving an error from DVD studio pro 3 and Toast 6 when burning DVD DL. The error only appears when burning Memorex and Verbatim discs (so far) using these applications. HP branded DVD DLs burnt fine from the same applications. Aside from the obvious, using only the HPs, has any one found a solution to this problem.
    My error code is ....Formatting failed: internal device reports hardware error:internal target error 0x440x00...
    I have tested this on other macs in my office and can repeat the error, so it leaves me to believe it is not actually hardware, but more over, likely firmware and or software upgrades. All equipment is less than 16 months old, intel chipped... I need a fix for our travel edit laptop - a Mac book pro.
    Another thing that makes me conclude it isn't actually a hardware issue, the same discs that won't burn in Toast or DVDsp3, burn just fine using the finder's burning capabilties.
    Thanks!

    its been a few days since I posted my problem- i'm not surprised there hasn't been any movement on this topic... seems to be the status quo for all topics about this DVD DL problem..
    For those with a similar problem, I'll review my work around for the situation.
    Here is the low down review of my problem:
    • the matSHITa DVD-R(UJ-846) will not burn DVD DLs from Toast 6 or DVD studio pro 3.
    • the Mac says internal hardware failure or sometimes a session error - see previous posts for code
    My work around:
    • export disc image from DVD studio pro
    • burn image as DVD-ROM (UDF) WITH simulation mode checked.
    • worked for Memorex 8x DVD+R DLs, Verbatim 8x DVD+R DLs not at 8x speed, used 2x setting.
    It takes a longer time for this route but has work consistently on about 15 DVD burns so far... I'll post again if this fails or stops working.
    Again that is an intel chipped Mac Book Pro and iMac with the matSHITa DVD burner. Yes I capitalized that 4 letter segment on purpose.

  • Replicated DVD Title Playback Issues (~ 1 out of 20 disks)

    Replicated Disc Playback Issues
    I recently authored 4x DVD titles using DVD SP 4 in conjunction w/ Compressor 3.0.5. Media was compressed using Compressor “DVD: Best Quality 120 minutes” setting, imported and then built/formatted in DVD SP. The project masters were formatted to Verbatim 4.7 GB DVD-R out of DVD SP without any issue in the log window. I then watched all titles from start to finish on a home set-top player without any playback issues.
    The DVD-R disk masters were then shipped to a glass master company, w/o error and verified with an Eclipse system…then back to the Replication house where 1000 copies for each title where made. I watched all Replicated titles upon return, on the 2 different set top DVD players and w/o error.
    We have however, been receiving error call-backs on ~ 1 out of 20 DVDs, where people have been reporting video freezes, jittery video in places, etc. I’m new to the authoring world, but believe I was in full technical compliance within DVD SP when building the projects (used APTS tutorial as guide).
    Again, the glass mastering company said there were no Eclipse report errors, and the Replication house said the DVDs passed their QT tests as well (Detarius Machine?).
    I really need to pinpoint what is causing such a high failure rate in the replicated disks. Is this on my end or the replication process? Did I miss some tech specs in SP that may not pose an issue on some players, but do on others? Shouldn't the QC systems used in the mastering / replication process detect issues with the disks? Any suggestions / guidance would be greatly appreciated.
    Many thanks in advance.

    Just a 'Toast-it note' guys,
    Toast cannot choose your break point except by slim chance, nor properly flag the cell it chooses as the layer break.
    A Disc Image does not contain layer break information. There's just information in the Image's UDF/ISO data declaring the full 'extent' of the sectors of data in the Image. Even If you set the layer break point in DVD SP's Format Window when you formatted the Disc Image to hard drive, it will have no effect - Toast, nor any other third party formatting software will have a clue as to your intentions on which cell you'd like designated as the layer break (only the control data in a DDP file set and the control data on a replicated DVD contains layer break info from the DVD project - Control data is not allowed to be written to a DVD Recordable, that area is glossed-over during manufacturing).
    Toast only scans the cell address table for the appropriate VOB and chooses a cell closest to the middle of the valid layer break range to split the data stream in two (and uses other algorithms under certain circumstances). But it doesn't flag the cell it chooses as non seamless, or set other layer break cell parameters properly.
    Submitting DL Images written by Toast, you will get nailed most of the time by the replicator's Eclipse software for a seamless cell at the layer break - if you're lucky; as more than a few replicators will let that 'warning' message sail right by, and they'll replicate anyway; or they're running a version of Eclipse prior to 4.0, which many are, that doesn't even check for the layer break cell's existence. You could be even luckier, and have a cell command (Marker end jump setting) for the cell prior to the layer break cell Toast chose for the Layer break - that will cause DVD SP to set the following cell as non-seamless. Skinny chance.
    If you're unlucky, Toast will choose a proper non seamless LB location in the DVD SP generated files that should never be the layer break location for an abstraction-layer based authoring system generated Image.
    Hint: if third party disc formatting software doesn't present you a somewhat cool screen at double-layer writing time, showing you all the available LB cells to choose choose from, complete with the ability to click and preview all of the possible layer break cell canditate's start video, so you can be sure - and properly flag your chosen layer break cell; then it shouldn't be used to write playable DVD+R DL discs. Now, Toast is great for writing DVD+R DL pure data discs, as the requirements for switching layers during the read of ROM data is much less stringent (best to break between files, though).
    While there might not seem to be a clear-cut right way to pre-mastering for DVD-Video, for sure, none of the few best/professional workflows allow Toast in the process.
    Take care,
    Trai
    TFDVD Research Labs

  • DVD - MP4 sound issue

    On my Powerbook G4 running OSX Panther, I just encoded a peice of video taken from a DVD -r I burned using my Panasonic DVD recording deck. Handbreak did the job, but I have noticed that during playback on my iPod there is a split second break in sound approximately every 30 secs. I'm not a genious when it comes to sound, but I know a little and think it may be to do with the sample rate on the DVD being different to the re-encoded sample rate of Handbreak thus becoming out of sync and cross phasing at 30 second intervals. The DVD plays fine, its just the encoded H.264 file that doesn't. Video remains fine. Any feed back would be great.
    Thanks

    cgecastro wrote:
    Headphones have good sound (no weak voices).
    Balance (left or right) cures the problem so it must be the out of phase problem. Any fixes for this?
    I believe both the DVD player and FrontRow use QT for the audio which would explain the same behavior. It may be in the DVD audio encoding and QT is attempting to make a mono center sound channel, which normally works.
    You could rip the DVD and demux the audio - reverse the phase of one channel and remux it and burn a copy. I have never done this, but some rippers and burners allow audio manipulation.
    I would first make a disk image and play it rather than waste a blank DVD.
    I use VLC for all my media playing. VLC works just like FrontRow with the IR remote.

  • DVD+R burning issue

    Very strange, seems that the first DVD+R I burn fails verification just as it starts, and the second effort succeeds, basically since upgrading to Leopard. It really is starting to feel like a software glitch because it's happening this way all the time. 3 out of 3 so far. Has anyone else noticed this? I use Taiyo Yuden media and I've never had problems with it before. In fact I can't recall any burn errors previously.
    Dave

    Hi Chris,
    The Dual-layer option is your choice. just remember they have two sides and they could get scratched twice as easy.
    When you browse the e-shop sites, the internal drives they offer for your model Mac will fit. You should contact the e-shop by phone or e-mail for any other questions or browse the Manufacturer's site for that model you're interested in, to see the specifications and Mac OS compatibility specs.
    Here's another site you might be interested in: http://www.mac-pro.com/
    L+

  • DVD RW Drive Issues from New iTunes download

    I just downloaded the new version of iTunes 6.0.5.20 and now everytime that I start up my computer the DVD RW drive opens up by itself. Also, whenever I try to press the button to open it during normal computer operation, it does not open.
    Any help with this would be great and I would appreciate it, thanks.

    Update the drivers using the directions from this post
    http://discussions.apple.com/thread.jspa?messageID=2193542&#2193542

  • Importing iPhoto Back Up from DVD - Duplicate Event Issue

    i'm trying to transfer the iphoto back ups (created in iPhoto) from DVD to my external hard drive. with the disc in, i create a new iphoto library, name it and import the "iPhoto Library" file from the DVD on to my laptop's hard drive. When i do so, it imports over 3,000 photos, whereas it should only be 2,623. when the import is done, i have duplicate events; it looks as though the events are the original and modified versions.
    i don't want to have to reorganize my photos after importing them back in (there are 11 ). am i missing something?

    doesn't keep the name, but dragging them one by one keeps them separate. guess that's not too bad; at least not as tedious as having to weed through all the photos.
    is there some kind of automator i can use?
    why don't the events transfer over? this particular back up is Jan. 2009 thru Jun. 2009. I bought iLife '09 in April. could it be because half the photos were organized with a previous version of iPhoto?
    Thanks for your help btw. i really appreciate it.

  • DVD-9 burning issue

    Hi, ...
    If I make DVD-9 video folder out of Encore and wish to burn it using Nero, should i use DVD-R or DVD+R? I have two of them, Verbatim. Not sure whitch one is better. And will I be able to view it on DVD players? Or maybe I should change book type at first, and then burn?
    As these DVDs costs big money, I wouldn't like to test on them:)
    Thanks.

    Thomas and Harm,
    Encore is designed to burn only DVD+R DL's, not DVD-R DL's. If you don't want to use Encore I would suggest ImgBurn instead of Nero. Nero presents compatibility issues with Encore on some systems. ImgBurn is compatible with Encore and it's freeware and does a great job with both DVD-/+R DL's. I would only use Verbatim DVD-/+R DL's for quality and check with the players you want to use to make sure they are compatible with DL's, some aren't. Hope this helps.
    Best Wishes,
    Don

Maybe you are looking for