TS1337 Time machine backup disk image can not be accessed

Hi everyone,
I'm hoping someone can help me as I'm constantly getting the following message:
Time Machine could not complete the backup.
The backup disk image "/Volumes/My name Time Capsu/My name's iMac.sparsebundle" could not be accessed (error -1)
Does anyone know what this means as I can't find anything regarding this message in troubleshooting? My time machine has been running perfectly for well over a year until a couple of days ago.
Any help would be appreciated.
Thanks.

I had this same problem. Unplugged the power for a minute and plugged back in after reading this https://discussions.apple.com/thread/4984048
Working for me now.

Similar Messages

Time Machine - "backup disk image could not be created"

I have been successfully using the Time Machine to backup my Macbook Pro to an HP Network Server for about six months. A month ago the the Time Machine setup became corrupted and no backups were conducted until yesterday when I found a solution to Time Machine setup problem. Once I set the Time Machine up again, a backup was unsuccessfully attempted with an error message: "backup disk image could not be created" being generated. I followed several other posts on this issue and confirmed my computer is correctly named in the file sharing setup. Since I am not using a Time Capsule - that other suggestions in that post possibly may not apply. The file image showing all of the previous Time Machine backups is present and accessible on my desktop. The NAS is functioning properly. Any help is appreciated.

gonecoastal wrote:
Once I set the Time Machine up again, a backup was unsuccessfully attempted with an error message: "backup disk image could not be created" being generated.
That sounds like it's trying to create a new sparse bundle for a new set of backups, but can't for some reason.
It's possible that your backups are corrupted; see if you can repair them, per #A5 in Time Machine - Troubleshooting.
If that doesn't help, try re-selecting them in Time Machine Preferences. If still no help, try a "full reset" of Time Machine, per #A4 in the same link.
If still no help, you may need to reset the NAS, or use it's instructions again to "reconnect" to the backups. Unfortunately, that's different for each NAS, so you may have to work with the maker on that.

Time Capsule - "Backup disk image could not be created"

Trying to set up time machine and consistently getting this error message. I can login in to the device and see the drive and space quantity with the airport utility. Airport wireless network is working fine - just can't get past this error message when I initiate the time machine backup process. Ideas? mike

Mike,
"The Backup Disk Image Could Not Be Created"
Here are a couple possible reasons for the error message, “The Backup Disk Image Could Not Be Created”:
*Missing Computer Name*
First you might be missing a computer name in the Sharing Preference pane. Go into System Prefs. Then Sharing. In the box labeled “Computer Name” is it empty? If it is blank, you need to put in a name for your computer. Otherwise Time Machine won’t be able to link this Mac with the previous backups.
*Reselect Time Machine Backup*
Next, the link to the network drive “Backup” has been lost. Go into System Preferences --> Time Machine --> “Change Disk…” and select the the backup drive again from the list of available volumes. Do this:
Go to System Preferences --> Time Machine.
Click the "Change Disk..." button.
Select "None" and click "Stop Backing Up".
Now click "Choose Backup Disk" and reselect your drive again.
Close System Preferences and try backing-up again.
Let us know if any of the above resolved your issue.
Cheers!
Message was edited by: Glenn Carter

Time machine backup disk image

I am just starting to use my Time Capsule and I keep getting this message when I try to do my first backup: "backup disk image could not be mounted". How can I fix it?

Run AirPort Utility, go to Disk, and then choose Erase. Then start over and try to backup again. I'd recommend using an ethernet cable for your first backup.

Why does time machine backup disk images?

I have Time Machine backing up my folders on my Time Capsule but when I look at the Time Capsule drive in the Finder it shows one Sparse Disk Image Bundle. If I lose a folder on my iMac, how can I easily get the folder off of the Time Capsule? Is there a reason Time Machine and Time Capsule is making this Disk Image and not simply dumping folders on there?

Welcome to Apple Support Communities
If you lose a folder, you just have to open Finder, go to the folder where that folder was and open the Time Machine application, so you will be able to navigate through your backups and restore the folder > http://support.apple.com/kb/HT1427
Time Machine always create sparsebundle disk images when you are backing up to a network drive

Time Machine error: Disk image could not be mounted

I had two macs 1 and 2.
1 was stolen. I bought a new one (New 1) and it took the place of mac 2.
Mac 2 was reformated and restored from the TimeCapsule with the backup from the old 1.
The new 1 succeeded in continuing the back-up from 2.
But the mac 2 can't get used to backing up on another sparseimage on the Time Capsule. The result is, that both of the computers now makes back-up to the same sparseimage as if they were two users on the same computer. But the TimeCapsule doesn't accept that they can be using the sparseimage at the same time and claims that the backup is used by another.

I was encountering the same problem. I would navigate to my external drive and I would see the folder for the sparceimage and it would have a circled minus sign icon on the folder and it was not possible to mount it using DiskImageMounter. I would get a window stating the "operation not supported on socket". When I looked at the Time Machine preferences, the disk image was not available so I could confirm that it was chosen as the backup disk. However, when it became the scheduled time for Time Machine to do its scheduled backup according to the information in the Time Machine preferences pane, the disk image mounted and the backup seemed to commence. Similarly, when I went to Time Machine and asked it to "Backup Now", the disk image mounted, and the backup proceeded. However, the disk image then dismounted and again it was no longer available to Time Machine. When I ran Time Machine, I could not choose the disk image and restore files from it because it was no longer mounted.

Time Machine Backups disk image displays the wrong capacity

I have a USB hard drive partitioned and connected as an airdisk on a time capsule. The drive "TIME" is partitioned for 300 GB and serves both my MacBook (MB) and MacBook Pro (MBP).
If I connect to TIME from Finder, it shows 155.68 GB free of 300 GB total.
When MB runs Time Machine, the Time Machine Backups volume mounts and shows 155.68 GB free of 300 GB total.
Here is what is weird - When MBP runs Time Machine, the Time Machine Backups volume mounts and shows 155.68 GB free of 429.5 GB total.
Why does the MBP show a different and inaccurate total?
I tried reconfiguring Time Machine to point to a different backup drive and then back to TIME hoping it would just 'reset' but that did not work.
Something I just thought of - I did move that sparse from a different volume that was larger. I bet the total size is saved in the information in the sparse.
Can anyone confirm this?
Will this cause me any problems in the long run?

redemily wrote:
Something I just thought of - I did move that sparse from a different volume that was larger. I bet the total size is saved in the information in the sparse.
That's possible, depending on how you moved the sparse bundle. If it had a smaller maximum size than the volume it's on, Time Machine would automatically resize it to the size of the volume it's on, making it larger (effective with 10.6.3).
I don't know if it will make a larger one smaller, though.
Will this cause me any problems in the long run?
No. Time Machine will figure out how much space there really is anyway. But if you want to change the size, see #A8 in Time Machine - Troubleshooting (or use the link in *User Tips* at the top of this forum).

HT3275 The backup disk image could not be accessed (error -1).

I would like to know what to do, I can't back up anymore, error message is :
The backup disk image xxxx could not be accessed (error -1).

OK I found this page- maybe it will help:
https://discussions.apple.com/thread/4002057?start=0&tstart=0

I keep getting an error message: Backup disk image could not be accessed

Does anyone know how to fix this message?
The backup disk image "/Volumes/....." could not be accessed. (error -1).

Hello Dawnellk,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
Best of luck,
Mario

Time machine - "the backup disk image could not be mounted"

SInce a few days, I am unable to backup via Time Machine.
I always get the message:
TIME MACHINE ERROR
The backup disk image could not be mounted
I use an Apple Time Capsule and still have more than enough free space on it.
Use OS X 10.5.5
Help.....
Tks

Rosy,
*_"The Backup Disk Image Could Not Be Mounted" (Console - “Failed to mount disk image”)_*
First, it is important to distinguish this error message from another, similar Time Machine error that states “The backup volume could not be mounted”. This is important as the causes and cures for these two errors can be very different.
Consider each topic below separately. When one option does not resolve your issue, then move on the next one.
*Unmount the Backup Disk Image* (TC)
If, for some reason, you have manually mounted the Time Machine backup disk image (sparsebundle), or Time Machine failed to eject it after the previous backup, subsequent backups may fail. (Console - “Failed to mount disk image”… “Backup failed with error: 21”)
Eject the backup disk image (white drive icon) by either clicking the little Eject icon to the right of the disk image in the Finders’ Sidebar, or Ctrl-Click the drive icon on the desktop and select “Eject” from the contextual menu. Now try backing up again or launching Time Machine to view previous backups.
*“Disconnect All Users…”:*
If your Time Machine backup drive (“Backup of Users Computer”) is mounted on your desktop or in the Sidebar of the Finder window. then Time Machine may think the drive is already in use. Alternatively, if the Time Capsule hard disk has been recently accessed by a Windows machine, it may not have fully relinquished control. Do the following:
Open Airport Utility and select the Time Capsule on the left.
Click “Manual Setup”.
Select “Disks” at top of window.
Click “Disconnect All Users…” at bottom of window.
Close the Airport Utility.
Now try Backing up again.
“I got it resolved. Apparently it had to do with one of the files being open on the disk from the drive. I had browsed the disk with one of my windows boxes here and it must have left one of the folders "open". Anyway, I rebooted the TC and we are good to go now.”
*Proper Computer Name* #
Make sure your computer has a proper name. Go to System Preferences --> Sharing. Time Machine needs to differentiate your computer from others on your network (i.e. "Bills MacBook" or "Office iMac"). If the "Computer Name" field is blank, create a name. Realize that if this step is necessary, you will likely have to start the Time Machine backup process over again and do another full initial backup.
According to this article, [http://support.apple.com/kb/TS1760], Time Machine may experience problems if your computer name includes certain characters. Make sure the computer name only includes ASCII characters from the following set.
(0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ)
Once a change in the computer name occurs, you should stop and restart Sharing on the affected computer. Uncheck and then recheck Sharing in the Services list on the left.
Let us know if any of the suggestions above resolves your issue.
Cheers!

Time machine error: The backup disk image could not be mounted

Time Machine worked OK for several months. Now I get this error every 10 minutes or so.
I unplugged Time Machine capsule and "Change Disk" in Time Machine options.
Nothing helps, I continue to get this error.
I cannot Enter Time Machine either. "Connecting to Server, Connecting to backup" does not work.
Help please because I will probably have to archive and reinstall Leopard. I need the backups,
Christine

Christ1ne,
Before you reformat the disk, consider these causes of this error.
*_"The Backup Disk Image Could Not Be Mounted" (Console - “Failed to mount disk image”)_*
First, it is important to distinguish this error message from another, similar Time Machine error that states “The backup volume could not be mounted”. This is important as the causes and cures for these two errors can be very different.
Consider each topic below separately. When one option does not resolve your issue, then move on the next one.
*Unmount the Backup Disk Image* (TC)
If, for some reason, you have manually mounted the Time Machine backup disk image (sparsebundle), or Time Machine failed to eject it after the previous backup, subsequent backups may fail. (Console - “Failed to mount disk image”… “Backup failed with error: 21”)
Eject the backup disk image (white drive icon) by either clicking the little Eject icon to the right of the disk image in the Finders’ Sidebar, or Ctrl-Click the drive icon on the desktop and select “Eject” from the contextual menu. Now try backing up again or launching Time Machine to view previous backups.
*“Disconnect All Users…”:*
If your Time Machine backup drive (“Backup of Users Computer”) is mounted on your desktop or in the Sidebar of the Finder window. then Time Machine may think the drive is already in use. Alternatively, if the Time Capsule hard disk has been recently accessed by a Windows machine, it may not have fully relinquished control. Do the following:
Open Airport Utility and select the Time Capsule on the left.
Click “Manual Setup”.
Select “Disks” at top of window.
Click “Disconnect All Users…” at bottom of window.
Close the Airport Utility.
Now try Backing up again.
One poster reported: “I got it resolved. Apparently it had to do with one of the files being open on the disk from the drive. I had browsed the disk with one of my windows boxes here and it must have left one of the folders "open". Anyway, I rebooted the TC and we are good to go now.”
*Proper Computer Name* #
Make sure your computer has a proper name. Go to System Preferences --> Sharing. Time Machine needs to differentiate your computer from others on your network (i.e. "Bills MacBook" or "Office iMac"). If the "Computer Name" field is blank, create a name. Realize that if this step is necessary, you will likely have to start the Time Machine backup process over again and do another full initial backup.
According to this article, [http://support.apple.com/kb/TS1760], Time Machine may experience problems if your computer name includes certain characters. Make sure the computer name only includes ASCII characters from the following set.
(0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ)
Once a change in the computer name occurs, you should stop and restart Sharing on the affected computer. Uncheck and then recheck Sharing in the Services list on the left.
# Try removing the apostrophe from the disk images name (sparsebundle).
*A Stalled .inProgress Files:* #
It may be that the previous backup attempt was ungracefully interrupted leaving remains that Time Machine can’t deal with.
Stop any current backup attempt. Choose “Stop Backing Up” from the Time Machine menu.
Open the Time Machine Preferences and turn “OFF” Time Machine.
Open your Time Machine drive.
Open the folder labeled “Backups,backupdb”.
Now open the folder containing backups of the computer in question.
Are there any “.inProgress” files there. Delete them by dragging the file to the Trash. Or Ctrl-Click the file and select "Move to Trash" from the contextual menu. (Give this time as deleting a large file on an external disk can take a while.)
Turn Time Machine back “ON”. Now try backing up again.
NOTE: If the above procedure becomes impossible to perform, try accessing the disk image from another Mac. Some have discovered that attempting a repair from another computer succeeds where the original computer failed.
Let us know if any of the suggestions above helped to resolve your issue.
Cheers!

"Backup disk image could not be mounted"

I have been using time capsule successfully for about 5 months. But now it has suddenly started returning a time machine error "the backup disk image could not be mounted".
Anyone got any suggestions?

towersfamily,
*_"The Backup Disk Image Could Not Be Mounted" (Console - “Failed to mount disk image”)_*
First, it is important to distinguish this error message from another, similar Time Machine error that states “The backup volume could not be mounted”. This is important as the causes and cures for these two errors can be very different.
Consider each topic below separately. When one option does not resolve your issue, then move on the next one.
*Unmount the Backup Disk Image* (TC)
If, for some reason, you have manually mounted the Time Machine backup disk image (sparsebundle), or Time Machine failed to eject it after the previous backup, subsequent backups may fail. (Console - “Failed to mount disk image”… “Backup failed with error: 21”)
Eject the backup disk image (white drive icon) by either clicking the little Eject icon to the right of the disk image in the Finders’ Sidebar, or Ctrl-Click the drive icon on the desktop and select “Eject” from the contextual menu. Now try backing up again or launching Time Machine to view previous backups.
*“Disconnect All Users…”:*
If your Time Machine backup drive (“Backup of Users Computer”) is mounted on your desktop or in the Sidebar of the Finder window. then Time Machine may think the drive is already in use. Alternatively, if the Time Capsule hard disk has been recently accessed by a Windows machine, it may not have fully relinquished control. Do the following:
Open Airport Utility and select the Time Capsule on the left.
Click “Manual Setup”.
Select “Disks” at top of window.
Click “Disconnect All Users…” at bottom of window.
Close the Airport Utility.
Now try Backing up again.
One poster reported: “I got it resolved. Apparently it had to do with one of the files being open on the disk from the drive. I had browsed the disk with one of my windows boxes here and it must have left one of the folders "open". Anyway, I rebooted the TC and we are good to go now.”
*Proper Computer Name* #
Make sure your computer has a proper name. Go to System Preferences --> Sharing. Time Machine needs to differentiate your computer from others on your network (i.e. "Bills MacBook" or "Office iMac"). If the "Computer Name" field is blank, create a name. Realize that if this step is necessary, you will likely have to start the Time Machine backup process over again and do another full initial backup.
According to this article, [http://support.apple.com/kb/TS1760], Time Machine may experience problems if your computer name includes certain characters. Make sure the computer name only includes ASCII characters from the following set.
(0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ)
Once a change in the computer name occurs, you should stop and restart Sharing on the affected computer. Uncheck and then recheck Sharing in the Services list on the left.
Let us know if any of the suggestions above helped to resolve your issue.
Cheers!

Time Machine / Time Capsule Error: Backup disk image could not be mounted

So I'm trying to back up to time machine, which used to be working fine, but I have this problem happening on two computers now (which probably means the error is in my Time Capsule.)
The Time Capsule shows up on my "shared" list in my finder windows.
I can connect to it, and open the folder inside, and SEE my two disk image files in there.
But Time Machine gives me a "The Backup Disk Image Could Not Be Mounted" error. No other information.
If I double-click on the disk image file directly, I get an error "The Following disk images failed to mount" and then it lists the file and says "Resource temporarily unavailable."
Help, please.

I'm caught in the same loop, with no end in sight. I've only been using Time Machine and Time Capsule for 2 months. This week it stopped working. First error message:
"Unable to complete backup. An error occurred while copying files to the backup volume."
Checking the Time Machine preferences, "Last backup" would read "backup failed"
When I got this error, all the wireless functions went offline, even thought the TC light was still green.
I would shut down, shut down the Time Capsule, shut off my modem reboot everything in order.
Next error message:
"Disk repair. The disk 'Backup of [my computer]' was not repairable by this computer. It is being made available to you with limited functionality. You must backup your data and reformat the drive."
Then: "Time Machine Error: The backup volume is read only. To select a different volume ... Time Machine preferences ... "
I spoke to someone at Apple, who sent me the Time Machine Troubleshooting page:
http://support.apple.com/kb/HT3275?viewlocale=en_US
I went through:
1. updated my system software
2. updated the TC firmware to 7.4.1
3. dragged the sparsebundle to DiskUtility. It took a while (more than an hour?) but said the disk could not be repaired. When I tried again, the repair function wouldn't run.
4. tried to delete the sparsebundle, but it would choke at almost the end, sometimes it would just crash the finder, sometimes say "Sorry, an unexpected error occurred," sometimes "Operation cannot be completed because the item 'bands' is in use." I even tried to Stuff the bundle with 'delete original' checked, but the stuffing, after about 15 hours, jammed near the end (stuffed 20 gigs of 35 gigs).
5. tried to reselect the TC, and run backup anyways ... now it can't find the volume, back to the error messages and crashing Finder
6. checked password in Keychain, all ok.
Now what??
Do I use Airport Utility to erase it? At least TC is still showing up there. Or press the rest button on the back of the Time Capsule to reset to factory defaults?
I've resigned myself to losing my backups. Now I would just like to get it up and running again.
In hopes,
Linda

Time Machine Error: "The backup disk image could not be created." Help.

I have two Macbook Pro's. One is able to backup to the Time Capsule with no problems. The other connects just fine to Airport Utility, but I get the following error after I attempt to backup: Time Machine Error: "The backup disk image could not be created."
I have reset the Time Capsule several times, so that is not the fix.
The first thing I see when attempting to open Time Machine is the following message: :The storage location for Time Machine Backups can't be found." It gives me the option to setup the Time Capsule, which I select. The next thing I select is to Change Disk. The window that opens has the Icon with Three people on it. The name of that Icon is The Moreman Time Capsule. I select it, and enter the password I created. I then choose to Backup. Then I choose to backup now. That is when I get the error: Time Machine Error: "The backup disk image could not be created."
Any ideas? Has anyone encountered this problem?

You have to delete the .dmg file and start over. This happened to me 3 times already, I finally switched to Déjà Vu, works perfect and only once a day instead of 24 times a day.
http://propagandaprod.com/

My Time Machine / Time capsule gets the error: The backup disk image could not be mounted

My time machine / time capsule gets the error: The backup disk image could not be mounted.

Reboot the TC.
If you normally have multiple computers backing up, under Lion there seems to be some issues.. you need to force other users off the system. You can do that through the Airport utility, manual setup, disks, disconnect all users. Note carefully if you use Lion you probably need to download the real airport utility.. 5.6 to accomplish anything useful.

TS1337 Time machine backup disk image can not be accessed

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