TS1347 help! itunes calendar and contacts do not appear in my Outlook. Currently using Outlook 2010

I've tried turning the iCloud calendar on and off, but that hasn't helped. thanks

NM - I fixed it

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HT1296 when connecting my Ipad on mac mini and launching Itunes, the "INFO" is not displayed and my calendar and contacts are not synchronized

when connecting my Ipad on mac mini and launching Itunes, the "INFO" is not displayed and my calendar and contacts are not synchronized

Thanks for your advice. However my private informations have nothing to do on a wandering cloud that floats on high over US vales and hills ( and credit to William WORDSWORTH for his poetry)

Centro Calendar and Contacts do not sync

I have had a problem syncing my contacts an calendar entries for several weeks. I use a Palm Centro. I have tested with both Desktop and Outlook 2003. Both have the same symptoms. I am intrigued by other users problems that have been resolved by removing an Exchange account in Versamail. While I do not have an Exchange account that I can determine and only have one account in versamail, I'd like to eliminate any possible Versamail conflict. Is it possible to totally disable or delete versamail to test for a versamail conflict? I assume I can always reset up Versamail.
More info: I have the same problem with both Palm Desktop and Outlook 2003. Contacts and Calender entries do not sync. Tasks and memos sync just fine. After scanning the many postings on this site many centro users have the same problem. I received a replacement Centro in December and calendar and contacts have not sync'd since then. It sounds like I have a different version of hotsync on the new centro that does not work the same. Is that possible? I have Hotsync 5.4.0 on my Centro and Hotsync 7.0.2 on my desktop running XP professional.
During hotsync and in the log file there is no evidence that hotsync is attempting to sync calendar and contacts. I receive no errors in the log file. Calendar and contacts are both checked on the desktop version of hotsync with the option to synchronize the files. On the Centro under conduit setup calendar and contacts are both checked.
Post relates to: Centro (Verizon)
Message Edited by dlm064 on 01-14-2009 05:51 AM

I just finished a chat session with Palm. It appears the problem is resolved. Here is a transcript of my chat session.
Status: Analyst Michael is here and your issue status is: working
Problem: Contacts and Calendar do not sync
End Session
User Don_Marsh has entered room
Don_Marsh(Wed Jan 14 06:19:35 EST 2009)>Contacts and Calender entries do not sync. Tasks and memos sync just fine. During hotsync and in the log file there is no evidence that hotsync is attempting to sync calendar and contacts. I receive no errors in the log file. Calendar and contacts are both checked on the desktop version of hotsync with the option to synchronize the files. This problem began when I received a replacement Centro in mid December. The previous Centro sync'd just fine.
analyst Michael has entered room
Michael(Wed Jan 14 06:19:42 EST 2009)>Hello Don_Marsh, Thank you for contacting Palm Technical Support. My name is Michael. How may I help you?
Michael(Wed Jan 14 06:19:51 EST 2009)>Hello.
Don_Marsh(Wed Jan 14 09:19:56 EST 2009)>Helo
Michael(Wed Jan 14 06:20:52 EST 2009)>I understand that the calender, contacts does not sync but rest of the conduits sync successfully.
Don_Marsh(Wed Jan 14 09:21:04 EST 2009)>yes that is correct.
Michael(Wed Jan 14 06:21:42 EST 2009)>Please let me know the carrier of the device.
Don_Marsh(Wed Jan 14 09:21:48 EST 2009)>Verizon
Michael(Wed Jan 14 06:22:21 EST 2009)>Thank you.
Michael(Wed Jan 14 06:22:33 EST 2009)>Can you please provide me the logs of latest HotSync?
Don_Marsh(Wed Jan 14 09:22:47 EST 2009)>OK.
Don_Marsh(Wed Jan 14 09:24:46 EST 2009)>I am having trouble copying the text from the hotsync log
Michael(Wed Jan 14 06:25:08 EST 2009)>Please drag and drop the logs in chat window.
Don_Marsh(Wed Jan 14 09:25:14 EST 2009)>OK
Don_Marsh(Wed Jan 14 09:26:29 EST 2009)> HotSync session completed successfully on 01/14/09 09:01:42
HotSync session started on 01/14/09 09:01:33, and completed in 9.0 seconds
Outlook Tasks synchronized successfully
Duration: 1.6 seconds
Outlook Tasks
- Fast Sync
Outlook Notes synchronized successfully
Duration: 0.4 seconds
Outlook Notes
- Fast Sync
Documents To Go - sync configured to Do Nothing. synchronized successfully
Duration: 3.5 seconds
HotSync session completed successfully on 01/14/09 08:59:38
HotSync session started on 01/14/09 08:59:31, and completed in 7.0 seconds
Outlook Tasks synchronized successfully
Duration: 0.4 seconds
Outlook Tasks
- Do Nothing
Outlook Notes synchronized successfully
Duration: 0.1 seconds
Outlook Notes
- Do Nothing
Documents To Go - sync configured to Do Nothing. synchronized successfully
Duration: 3.8 seconds
Michael(Wed Jan 14 06:27:01 EST 2009)>Thank you for the logs.
Michael(Wed Jan 14 06:27:24 EST 2009)>Do you have an Exchange or Corporate Email account on your Palm Centro device?
Don_Marsh(Wed Jan 14 09:27:40 EST 2009)>No
Michael(Wed Jan 14 06:28:04 EST 2009)>Can you perform Hard reset on your device?
Michael(Wed Jan 14 06:28:23 EST 2009)>The Hard reset will erase all the data from the device and set the device to default factory settings.
Don_Marsh(Wed Jan 14 09:28:30 EST 2009)>I can. I did this several times while on the phone with Verizon support, but I'll try again.
Michael(Wed Jan 14 06:29:02 EST 2009)>I will provide the steps to perform Hard reset.
Don_Marsh(Wed Jan 14 09:29:10 EST 2009)>I know them
Michael(Wed Jan 14 06:29:26 EST 2009)>Please follow these steps to perform Hard reset on your Palm centro.
Michael(Wed Jan 14 06:29:40 EST 2009)>Disconnect your smartphone from its AC charger and USB sync cable. The hard reset will not work if either of these is connected.
Remove the battery cover, take out the battery, and put it back in.
When the Palm logo appears, press and hold Power/End until the black status bar at the bottom of the screen fills and disappears.
The screen will go blank briefly, then you'll see an "Erase all data?" prompt.
Release Power/End .
Press Up to confirm the hard reset.
When the language selection screen appears, select the same language you selected for your desktop software.
Then you'll be prompted to tap targets and set up your device. When these steps are done, your device is ready for use.
Let me know if you need any further clarification in the steps listed above.
Don_Marsh(Wed Jan 14 09:30:22 EST 2009)>just a minute, i am performing hard reset
Michael(Wed Jan 14 06:30:45 EST 2009)>Please make sure that it should ask to "Erase all data".
Don_Marsh(Wed Jan 14 09:31:07 EST 2009)>It did and I said yes. I also selected language.
Michael(Wed Jan 14 06:31:30 EST 2009)>okay.
Michael(Wed Jan 14 06:31:47 EST 2009)>Now perform HotSync during Sync please select "Create new user account".
Michael(Wed Jan 14 06:32:00 EST 2009)>Type the new user name and continue the sync process.
Don_Marsh(Wed Jan 14 09:32:09 EST 2009)>ok
Don_Marsh(Wed Jan 14 09:33:47 EST 2009)>Do I want to sync with other device?
Michael(Wed Jan 14 06:34:21 EST 2009)>No just connect the device with the computer and perform HotSync.
Michael(Wed Jan 14 06:34:30 EST 2009)>During Sync it will ask to create a new user name.
Don_Marsh(Wed Jan 14 09:34:37 EST 2009)>I am not sure you understood my question.
Michael(Wed Jan 14 06:34:45 EST 2009)>There type the user name and continue the sync process.
Michael(Wed Jan 14 06:35:00 EST 2009)>I am sorry for the confusion.
Don_Marsh(Wed Jan 14 09:35:49 EST 2009)>Hot sync is asking me a question during sync. I have created a new user name. It says there is another device it has in its profile. And wants to know if I want to be able to synchronize the current device with this profile as well.
Michael(Wed Jan 14 06:37:02 EST 2009)>Yes select the default outlook profile.
Don_Marsh(Wed Jan 14 09:37:15 EST 2009)>So I should answer yes. My choice is yes or no.
Michael(Wed Jan 14 06:37:28 EST 2009)>Please select YES.
Don_Marsh(Wed Jan 14 09:37:30 EST 2009)>ok
Don_Marsh(Wed Jan 14 09:38:12 EST 2009)>When i did this before with Verizon, I got calendar entries and contacts after the hard reset and then they no longer sync'd.
Don_Marsh(Wed Jan 14 09:38:16 EST 2009)>It is still processing
Michael(Wed Jan 14 06:38:44 EST 2009)>Okay, let me know once the Hotsync is done.
Don_Marsh(Wed Jan 14 09:38:47 EST 2009)>ok
Don_Marsh(Wed Jan 14 09:40:12 EST 2009)>I see you are trying to access my pc
Michael(Wed Jan 14 06:41:05 EST 2009)>Yes I am trying to access it.
Don_Marsh(Wed Jan 14 09:42:24 EST 2009)>it is done
Michael(Wed Jan 14 06:42:54 EST 2009)>Okay, Can you please check the device whether you got the calender, contacts or not and also check the Hotsync logs.
Don_Marsh(Wed Jan 14 09:44:06 EST 2009)>yes i have them. But it worked when i did a hard reset with verizon. We need to create an entry in my centro and perform a second hotsync. that is when it fails
Michael(Wed Jan 14 06:44:38 EST 2009)>Please create a new entry in outlook in calender and then perform Hotsync.
Don_Marsh(Wed Jan 14 09:44:44 EST 2009)>ok
Michael(Wed Jan 14 06:45:01 EST 2009)>Before that perform soft reset and then perform Hotsync.
Michael(Wed Jan 14 06:45:09 EST 2009)>The soft reset refreshes the device settings.
Don_Marsh(Wed Jan 14 09:45:39 EST 2009)>ok.
Don_Marsh(Wed Jan 14 09:47:26 EST 2009)>ok, i did soft reset and created calendar entry in both centro and outlook
Michael(Wed Jan 14 06:47:43 EST 2009)>Okay, Now perform HotSync.
Don_Marsh(Wed Jan 14 09:48:26 EST 2009)>do i need to do soft reset before each hotsync
Don_Marsh(Wed Jan 14 09:48:43 EST 2009)>it worked
Michael(Wed Jan 14 06:48:55 EST 2009)>Awesome!!
Don_Marsh(Wed Jan 14 09:49:10 EST 2009)>do i need to do a soft reset everytime
Michael(Wed Jan 14 06:49:35 EST 2009)>Well that is not needed but if it is not synching then perform Hotsync.
Michael(Wed Jan 14 06:51:00 EST 2009)>Is the HotSync successfully completed with transfer of data?
Michael(Wed Jan 14 06:51:08 EST 2009)>Please ignore that error message.
Don_Marsh(Wed Jan 14 09:52:06 EST 2009)>Yes the hot sync synced the second new entry into outlook
Don_Marsh(Wed Jan 14 09:52:24 EST 2009)>So i don't care about the protocol error
Michael(Wed Jan 14 06:52:43 EST 2009)>Yes it will just gives that error message.
Michael(Wed Jan 14 06:52:46 EST 2009)>Please ignore it.
Don_Marsh(Wed Jan 14 09:53:02 EST 2009)>can i go back to my original user id?
Michael(Wed Jan 14 06:54:08 EST 2009)>Well I would suggest you to continue with the current user ID because the old user ID is not supporting the calender, contact conduits to sync.
Don_Marsh(Wed Jan 14 09:54:30 EST 2009)>ok. Thank you
Post relates to: Centro (Verizon)
Post relates to: Centro (Verizon)

Latest changes in Microsoft Outlook Calendar and Contacts have not synced with my ipod touch 4th generation

Latest changes in Microsoft Outlook Calendar and Contacts have not synced with my ipod touch 4th generation

I solved it myself!
Found that in "info" on the ipod sync page, "Sync Contacts....", "Sync Calendars..." and "Sync mail accounts...." had become unticked

HT204150 since moving from mobileme to icloud my calendar and contacts do not sync from my iphone: what should I do

my calendars and contacts do not sync since moving from mobile me to icloud. what should i do

michelefromvancouver wrote:
After that if I go to my calendar on my macair to try and sync to my Imac, by clicking the sync button on the top bar (like I used to with mobile me) I get a drop down menu that says
1.Time Machine not configured (in shading)
2. Browse other backup discs (in bold)
3.Open Time Machine preferences (in bold)
That's where you're going wrong. Firstly the syncing method that MobileMe used, which places the icon in the menu bar, is quite different from the iCloud method and is irrelevant. Secondly, you're confusing the Time Machine icon with it.
On this Mac you need to set up in System Preferences>iCloud in the same way, then the syncing is automatic. In iCal on both machines you should see in the Calendar list your calendars listed unrer 'iCloud', and your calendars should be visible at http://icloud.com (and choose Calendar in the welcome screen).
If they aren't visible online, go to http://me.com/calendar - you should not be able to see them there. If you can, you haven't migrated.

TS4118 Ever since I got the iphone 5 my phone/icloud calender and contacts will not remain synced with Outlook. I am constantly having to sign in and sign out and unlink and re link to Outlook.

Ever since I got the iphone 5 my phone/icloud calender and contacts will not remain synced with Outlook. I am constantly having to sign in and sign out and unlink and re link to Outlook. this creates multiple categories of contacts and calenders and I have no idea which is syncing with my phone, ipad, outlook. Help. thanks.

Sounds like the Outlook plugin isn't working properly. You could try a couple of things:
Go to Start>Control Panel>Add/Remove Programs, uninstall iCloud, the download and install the iCloud contol panel for Windows again from here: http://support.apple.com/kb/DL1455. Then sign back into your iCloud account and check your syncing settings again.
Uninstall iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall iTunes. You must follow this guide exactly or it will not be successful. (Uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.) This will replace the Outlook plugin.
Then try your calendar again and see if it will sync properly now.

I recently had to re-install Outlook on my laptop. How do I get my calendar and contacts from my phone to my Outlook?

i recently had to re-install Outlook on my laptop. How do I get my calendar and contacts from my phone to my Outlook?

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Help syncing calendars and contacts

I have Microsoft Outlook and the online tutorial says that in order to sync my calendar and contacts to my mini ipod, I need to enable disk use. When I go into Itunes to do this, the box that I should be able to check that says "Enable disk use" is grayed out. It won't let me check it. Can someone please help??
Thank you.
Mini Ipod Windows XP

The usual reason for this is that the iPod is set to to transfer songs manually. If so, the option is 'greyed out' because it's already enabled for disk use, as it's the default setting for manual.

My calendar and contacts will not open on my pc

the calendar and contacts from my ipad were working fine on my pc, now they will not open.

Try force-closing all recently used apps, then reset it again: from the home screen double-tap the home button, tap and hold any app in the list at the bottom until they all start to wiggle, tap next to every app in the list to close them. Then reset your iPad again as you did before. Any change?

Since upgrading iPhone 4S to OIS 7 my outlook 2010 calendar and contacts will not sync. Anyone have a solution?

Everything was fine with Outlook 2010 on my iPhone 4S. Now with IOS 7 my calendar and contacts no longer sync. I have read so many comments online but no one has had the perfect solution. I feel as if I have tried everything. I have even reset my software and phone. Still nothing. Is this feature no longer available or are there new requirements to make it work? I am so unhappy!!!

Hello there janis143,
Thank you for using Apple Support Communities.
It sounds like after the recent iOS update, your Outlook content is no longer syncing properly to your phone.
I found this article named:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
I recommend the troubleshooting steps therein.
All the very best,
Sterling

Outlook-Updates to EXISTING Calendar and Contact entries not syncing correctly - two PC's

My setup is two PC's (one at work, one at home), one BB. Both PC's Outlook are Outlook 2003, SP3. I do not use BES. I sync my BB to both PCs.
I have experiencing specific issues where updates to existing Outlook Calendar (mtg notes) and Contact (contact notes) are not being sync'd from one PC to the next PC (via my BB device - Sprint Curve 8330 running OS v4.5.0.131). I sync PC's to my BB using BB Desktop Mgr (v4.7) and USB cable.
Here are specific details of what I am doing to duplicate the issues.
1) Calendar:
I have been away from work the past two days. In that time, I have updated two (2) calendar items at my PC at home - both items are at my work PC as well.
Item one: I moved the date from Wed to Thurs, and added a note - done from home PC
Item two: I changed the description of the meeting, and shortened appt from 3 hrs to two hrs - done from home PC
Both items sync OK with my BB
Upon coming to work this morning, neither sync'd to my work PC. I finally did the following:
Item one: I deleted from Desktop Outlook, opened in BB put a space in the meeting description saved.
Item two: Opened on BB, put a space in the meeting description saved.
Upon resyncing, here is what happened
Item one: Sync Mgr noticed conflict of deleting from PC and changed in BB. I chose to copy item to PC. This results in syncing correctly to PC
Item two: Sync'd to PC correctly.
Something is NOT right. The sync process did NOT recognize these two items that changed until I manually intervened (updating on the BB).
2) Contact:
I ran a test today where on my work PC, I added a comment into one contact's note. I successfully sync'd that contact note to my BB. However, when I sync the BB with my home PC, that note did NOT make it to the home PC.
I opened the contact (in edit mode) on my BB, inserted a space to the contact's name, erased the space, and saved the contact.
I then sync'd the BB to the home PC again. This time, success - the contact's note got sync'd to the home PC.
HELP
I have seen this sort of thing a few times before (where sync did not sync a Calendar event/mtg correctly) in the past three months or so I owned my BB - but this is the first time I decided to actually test out the fix. This is the first time I noticed with a contact (maybe b/c i do not look at my Contacts updates as closely as I do my Calendar mtgs updates)
Message Edited by Winger on 06-12-2009 10:32 AM
Message Edited by Winger on 06-12-2009 10:33 AM

Thanks for your feedback:
2 things..... I somehow had created a duplicate calendar which may have been >blocking the sync. If you have it as well, delete this calendar and try to sync.
I have several calendars in Outlook - there is the main one which contains everything, then where I have marked certain entries as 'Personal' or as 'Anniversaries' etc a separate calendar is created with those entries in them.
Also, I read somewhere that some calendar entries will corrupt the sync of the > phone. Delete all new entries since the last successful sync and enter a test >entry and try to sync the phone. To the best of my knowledge, there is no >indication that an appointment is "bad" other than the phone will stop syncing. >So perhaps after each sync, check the phone to ensure any new entries appear.
I can't possibly tell when the last successful synch occurred! I also don't want to delete entries - I need them all!
There appears to be very little advice on this problem, hopefully this will >work.
Yes, it seems that the Great God Apple isn't anywhere as smart as it thinks it is. I am really frustrated and not a little angry. This is basic stuff for any other phone, let alone a Smart Phone!
Thanks for your comments, though.

Calendar and contacts is not syncing with outlook 2011

Hi,
Hope someone can help. My contacts/calendar/notes in icloud and not syncing or showing on "My Mac"
In outlook preferences I checked tht sync services select "My computer /calendar"
15" Retina Macbook Pro
Running OS X version 10.8.2
Please assist.
Thank you,

really? no one out there has an answer? Come on guys a little help please.
Thank you.

HT204053 I have an iphone 4G and after updating to IOS7 I ended up with a new icloud id. I tried to fix the problem and now seem to have two calendars and they are not communicating with Microsoft Outlook. Can someone help?

Somehow how after last ios update my calenders and maybe mail are not being carried over to Microsoft Outlook. Think i may now have to icloud calenders.
Outlook shows something about icloud addins disabled. Can someone help?

Thank you for replying. Yes I deleted the old email address..

My calendar and contacts are also appearing on daughter's iphone

Why are my contacts and calendars merging with my daughters iPhone as well as on mine? It started when iCloud came along. Not sure how to fix this sync issue. Suggestions? Thanks!

I have tried that approach.
I have tried to backup from a previous imac backup (not icloud) and still nothing.
I found my contact data files within the source folder on my mac but cannot figure out how to add them to my contact app

ITunes Image and Item Subtitles not appearing

Hello and thanks in advance.
Checked all the forums, so just wondering if I should wait 2-3 days, or if anyone has experienced the same issue and perhaps I have one or two more steps to complete. Here are the basics;
using a joomla v1.5 site and Podcast Suite to create the rss feed
Tested the feed with the local iTunes and I was able to see the individual podcast (item titles, durations, release dates and item sub titles). I was NOT able to see the main IMAGE.
When I submitted the podcast to the iTunes store - the Image appeared to have a problem. Immediately after entering the rss feed - the conformation screen showed all of the proper details, however the IMAGE area displayed a "broken chain". I tried multiple attempts to correct this;
600x600.jpg - RGB image
300x300.jpg - RGB image
change the storage location of the image on the joomla web site
Nothing seemed to make a difference, so I went forth and finished the submission to iTunes. Now the podcast site was approved (yesterday evening - 10/26) ...and I am wondering if I should just wait and see - or if I have more work to do to correct the Image issue and Subtitle issue.
Here are the feed specifics;
http://itunes.apple.com/us/podcast/mymentation-podcast-affirmations/id475928591
RSS - details related to the image and ITEM subtitles
<itunes:image href="http://mymentation.com/httpdocs/images/MMpodcast.jpg"/>
<itunes:subtitle>I AM a healthy, strong person. I do allgood things for my body, mind and spirit </itunes:subtitle>
Bottom line - No Image and No Item subtitles.
Thank You

Hello Roger,
OK - I followed your previous direction and corrected both the image location and the feed as it relates to the description column in the iTunes store.
All is working well - except the image. It has been about 10 days, so just wondering if there is yet another step.
Your feed is at http://www.mymentation.com/index.php?option=com_podcast&view=feed&format=raw
<itunes:imagehref="http://mymentation.com/images/mmpodcast.jpg"/>
Thank You.

TS1347 help! itunes calendar and contacts do not appear in my Outlook. Currently using Outlook 2010

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