TS1362 downloaded song stops playing part way into song

A song I downloaded stops playing about 80 seconds into the song - what can i do to fix this?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

HT204406 song stops playing part way through

I downloaded a song and it appears to be complete, but about 15 seconds into playing, the song quits. I tried playing the song on both my ipod and computer. Same results both devices.

Hi jhelene,
It sounds to me like you have downloaded a song from iTunes but when you try to listen to that song it just stops playing. I suggest you delete that song from iTunes and re-download it fresh. The following article explains the issue it sounds like you are experiencing.
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
This article shows you the steps on how to re-download your purchased song from iTunes on a Mac or PC.
Download past purchases
http://support.apple.com/kb/ht2519
iTunes Store
Open iTunes and go to the iTunes Store.
Click Purchased in the Quick Links section.
Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).
Select Not in My Library to view purchased content that isn't on your computer.
Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you will see Recent Purchases instead of All Songs or Albums.
Click the Download icon next to the item you want to download. If an item is already in your library, the Download icon won't appear.
Cheers,
-Joe

I bought an album but 3 of the songs stop playing half way through, it's just silence. Can I get a refund and if so, how?

Recently, I bought the Adam Barnes album and I put it on my iPod. When I started listening to it and it was great. But when it got to track 4, it played the first minute and then it was just silence for the rest of the 3 and a half minutes song. It did this again for tracks 5 and 6 too, but the other tracks are fine. I checked my iTunes and it doesn't work on there too. Has this happened to anyone else? Can I get a refund? If so, how can I get one?

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Why do songs stop playing half way through?

My husband downloaded a new playlist to his iphone, but many of the songs end half way through and then go on to the next song. How can we fix this?

Hi ktrib76,
In my experience, the songs that are skipping may not have transferred over to your husband's iPhone correctly. I would advise you to uncheck the "Sync Music" checkbox, and apply the changes (so there is ultimately no music syncing to the iPhone).
Once you have done that, recheck the "Sync Music" checkbox, and apply the changes once more. This will instruct iTunes to completely remove all music from the iPhone, and then copy the files once more. If you have a large amount of music, this initial sync may take a while.
If the above does not resolve your issue, see the following articles:
iPhone and iPod touch: Songs or other audio content are skipped during playback
http://support.apple.com/kb/TS3159
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!,
Matt M.

IT tunes music - some, a lot, of somgs stop playing half way through. the files are all ok and complete? ive tried downloading / updating but no joy?

IT tunes music - some, a lot, of songs stop playing half way through. the files are all ok and complete? ive tried re - downloading / updating but no joy? can anyone help its most annoying

Yes, in theory re-converting would lessen the quality further. However, I have heard people claim (unsubstantiated) that if you are encoding with the same encoder at the same bit rate, then since it will use the same algorthymn, it won't really change the file. I have absolutely no idea if that is true or not.
But... I figure some slight loss in quality re-encoding is still better quality than a song that only plays half way and then stops, right? I suppose you could always tag those files in the comment section with something like "Re-Encoded" and then later if you gain access to your old CDs, you can then make a Smart Playlist to gather those songs and then re-rip them again from your CDs.
Cheers,
Patrick

IPod touch stop playing music after two songs!!

Hello,
I hope you can help me, because my problem is very frustrating. I am listening to my iPod touch, in my car through the car speakers, or through the earbuds. Once a song stops playing and the next song after it starts playing, the second song gets about 20-30 seconds into it, and then it stops. Completely stops, and I look at it and I am back at the home screen. This does not happen every-time, but I still don't know why it does this.
I also have another problem of the same type, but this has to do with the videos in YouTube. I watch a YouTube video almost all the way through, but then at the end, maybe 1 minute left or so, it stops, and goes back to the home screen.
Also, when I am on the internet, Safari, and I am listening to music while loading a page, the music stops quickly after the page starts to load and then everything gets put back to the home screen.
I know thats a lot to read, and maybe reply to, I'm sorry, but those are all my problems.
Thank you so much for your time.
-Sean

I have the exact same problem as originally reported. The song stops in the middle and then proceeds to the next song. One time I also saw the failure where I was returned to the main screen. More details follow.
My issue is 100% repeatable when it happens. As an example, I have a song I purchased on iTunes and downloaded last night. The song is 3:53 long and when I play it on my iPod Touch, while watching the "progress" bar, it consistently stops when the song reaches exactly 1 minute played. The progress bar continues silently for a few more seconds before then proceeding to the next song. This happens 100% consistently. However, if I manualy drag the progress indicator past the 1 minute mark while playing this song, the song will then play successfully until the end. I have the latest version, 1.1.2, on my iPod Touch.

HT1711 When I am in the iTunes store site and listening to samples of music the songs stop playing after 12 seconds. Does anyone know a way to get it to play the full one and one half minutes?

When I am in the iTunes store site and listening to samples of music the songs stop playing after 12 seconds. Does anyone know a way to get it to play the full one and one half minutes?

I have a similar problem with at least two songs that I know of, one is an iTunes download (encrypted) the other was imported from a CD using iTunes (no encryption). Both songs play 2-3 seconds then immediately go to the next song. The "weird" thing -- I plugged my iPod into my new MacBook which has no songs other than what are on my iPod (i.e., not playing the song from another source) and both songs play fine. Unplug the iPod from the computer, plug in headphones and the songs skip again.
I've gone through the 5 R's as well, with no luck.

My iPhone 4S is only playing part of a song and then stops, sometimes plays whole song but for the most part it just stops randomly

My iPhone 4S is only playing part of a song and then stops, sometimes plays whole song but for the most part it just stops randomly

Now it's Wednesday (2 days since I originally posted) & my iPhone appears to have finally restored all my apps, but it still says it's restoring from iCloud backup. If all my apps are restored, what else could it be restoring? IS it actually restoring anything at this point, or is it still in 'glitch' mode??? I've tried turning it off & back on & it continues to say that it's restoring.

I bought and downloaded a few song on iTunes. Now I see that some of the songs were not completely downloaded and stops a few seconds into the song. I went back to the album but it does not give me an option to re-download. What do I do so that I can down

I bought and downloaded a few song on iTunes. Now I see that some of the songs were not completely downloaded and stops a few seconds into the song. I went back to the album but it does not give me an option to re-download. What do I do so that I can down

Just found the answer - if you have the sam problem look here for the answer:
https://discussions.apple.com/thread/5769424?tstart=0

TS1362 my purchased songs are playing half way before skipping to the next track. I can't redownload them. What should I do?

My songs only play half-way then they skip to another song. I don't know how to fix it and don't know how to re-download the songs.

Downloading past purchases from the App Store, iBookstore, and iTunes Store

I've recently downloaded an album but some songs only play half way through and i'm no longer able to hear any audio. What can i do about this? Thanks

I've recently downloaded an album but some songs only play half way through and i'm no longer able to hear any audio. What can i do about this? Thanks

I am sorry to hear. Yes it's very disappointing and the fact that you can't at least re-download your purchase makes it that much more irritating haha well thank you and good luck!

I trans apps from my itouch to my iphone but part-way into it I stopped it to go to bed. Now I can't continue on with the process. What to do now????

I trans apps from my itouch to my iphone but part-way into it I stopped it to go to bed. Now I can't continue on with the process. What to do now?? ty

oops... rookie =\

Embeded Flash files stop loading part way through after update to 10.2

Hello, I am currently having an issue with Flash. After the last update to 10.2, flash files, both audio and video, stop loading part way through them and do not start up again. For instance, on youtube, about 2 minutes worth of video will load but load slowly and then stop completely. The only way to get it to advance is to click past the section that has loaded and it will load the next 2 minutes. On Myspace Music, a song plays about 40 seconds each time and stops completely and will not load anymore, even if I try to skip to another part of the song. I am running Windows 7 Ultimate 64bit edition with Firefox 4.0 Beta 12 64 bit edition as well. Also I have tried clearing my cache, cookings, temp files, removing and installing Flash countless times, including older versions, as well as tried Google Chrome and IE. All give me the exact same issue no matter what I do. It is really frustrating because I cannot watch or listen to anything embeded in Flash online without having to keep clicking the next section every little bit. If anyone can help, please do and I thank you.

Hi, Since your OS is a 64bit, are you using the 32bit browser for IE? I see you have the FF beta. Have they come out with a 64bit browser? I don't follow the FF beta so if that's true, it's news to me.
Let me know,
Thanks,
eidnolb

Songs stop playing in the middle of the track

Ok, so I've got hundreds on songs in my library and I noticed that certain songs stop playing in the middle of the song on my iPod. I get dead air, and then it starts playing the next song on the list even though the screen still shows the album art of the song that died. I have deleted the song from my player and then re-downloaded the song straight from iTunes only to have it happen again. I decided to run a little test and play that track on both my iPhone (3GS) and iPod (iPod Touch bought 2013) and sure enough, the song dies around the exact same time on both devices. I did not try syncing either devise to my computer (music files are not on my computer hard drive, but on a separate hard drive), so it wasn't like I kept removing and syncing a corrupted file. Now I'm finding more and more tracks have this same issue. So I have two questions:
1.) Is there a way to identify corrupted music files on my devices or will have to listen to each track in it's entirety to identify whether it is corrupted or not?
2.) Will I need to repurchase these tracks in order to correct the problem of playing in it's entirety?

I have similar problem on two photo sleeks - affecting the same songs. I think it is a problem in the ripping of the CDs rather than the hardri'ves - otherwise it would affect different songs?
Chris

My iPod shuffle stops playing after a few songs, then it won't start again.

My iPod shuffle will stop playing after a few songs which is very frustrating while out walking. I end up having to shut it off for about a minute or two and then turn it back on. Sometimes it will start playing again, but it will start playing the same songs over again. I can't go forward or go back. When I try to skip a song, all I get is dead air. I took it back to an Apple store and they replaced it free of charge; which I thought was great... that is until the new iPod started doing the exact same thing. I've downloaded songs from the iTunes store as well as songs off of my personal CD's. I've tried deleting all the songs and re-installing them... nothing seems to solve this problem. I know it only costs $50; but if Apple can't get a $50 item to work; why in the world would I want to invest more money in an Apple product? It's a good thing this was a gift.... I'm just not happy with this product and there doesn't seem to be a good explanation for this.

I Just ran into the same issue:
My iPod shuffle 4th gen would just stop playing, and I had to turn it off, wait 10 secs and the turn it back on.
Then it would get stuck at the same place.
I Even exchanged the iPod for a new one since I had just bought it.
re-synced my playlist and same issue!
did a restore as described above - same issue.
Solution in my case:
one of the songs in my playlist seems was "corrupt". Even trying to play the song in iTunes on the PC did not work, kept getting the message "This computer is not authorized ....", even though the computer is authorized.
So somehow that song being on the shuffle crashes it.
After I removed that song from the playlist and synced again, the problem was resolved!
So try to play all the songs that you want to sync to your shuffle on your computer, maybe you have one song that was not downloaded properly or is otherwise corrupt.
- Deleted the song from the local library
- re-downloaded the song from iTunes store
- now it was playing fine on the PC in iTunes
- re-added it to the playlist, re-synced iPod shuffle
all is working fine now, shuffle no longer freezes.
hope that helps someone else....

TS1362 downloaded song stops playing part way into song

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